Kevin Eng
Kevin Eng at Sierra Honda

Kevin Eng | Page 11

Service Advisor

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

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4.9
670 Reviews
4.9

670 Reviews

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670 Reviews of Kevin Eng

December 01, 2025

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Employee Rating

Took my car in for service. Kevin Eng is very helpful and professional. Kevin always answers all my questions and concerns. More

by zechavarria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2025

Sierra Honda responded

Zechavarria, Thank you for recognizing Kevin Eng's helpful and professional service. We're pleased he consistently answers all your questions and addresses your concerns. We appreciate your continued business.

December 01, 2025

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Employee Rating

I was called in for a recall on my car and when I received the call they made it easy to set up an appointment the next week. When I arrived associate Kevin Eng took me in and made clear what was to More

by Alan
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Dec 02, 2025

Sierra Honda responded

Alan, It’s great to hear Kevin made your recall visit such a breeze with his helpful guidance and professionalism. We’re happy the appointment was easy to arrange and that you left reassured about your vehicle. Thank you for recognizing our team’s efforts, we’d be delighted to welcome you back anytime.

November 21, 2025

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The experience was smooth, the advisor Kevin was very responsive and over delivered in every way! Thank you Kevin! More

by KOSHEA427
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 22, 2025

Sierra Honda responded

Thank you for sharing your experience with Kevin. We're pleased to hear that he was very responsive and over-delivered in every way, resulting in a smooth experience. His dedication to exceeding expectations reflects the customer service we strive to provide. We appreciate your recognition and look forward to serving you again.

November 20, 2025

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Dealership provide on time and professional service on the first place , I will be come back and recommend to others ! More

by JOHNMAK1111
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 22, 2025

Sierra Honda responded

John, We're pleased to hear that we provided on-time and professional service. We appreciate your intention to return and recommend us to others, and we look forward to serving you again.

November 19, 2025

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Satisfied Customer-Kevin’s professionalism keeps me coming back Sierra is fortunate to have him More

by RSAGNOPLS
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Recommend Dealer
Yes

Other Employees Tagged: Sally Estrada, Adam Lopez, Stephanie Sanchez , Kevin’s coworker sitting on same cubicle

Nov 22, 2025

Sierra Honda responded

We’re grateful for your continued confidence in Kevin. His professionalism and dedication truly make a lasting impression, and we’re glad Sierra has him on the team.

November 16, 2025

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Employee Rating

First time for service on my new car. Fast service. Friendly folks. Listened to my concerns and responded helpfully. More

by gjbeckstrom
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 17, 2025

Sierra Honda responded

Thank you for choosing us for your first service visit on your new car. We're pleased to hear that we provided fast service and that our team listened to your concerns and responded helpfully. We appreciate your business and look forward to serving you again.

November 14, 2025

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Employee Rating

Kevin Eng was very helpful and took me in when I was waiting for a different person. Amazing customer service and fast response when taking an Uber back to the dealership More

by nayraamaro
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2025

Sierra Honda responded

We appreciate your feedback and are pleased Kevin provided efficient, courteous assistance and ensured a seamless experience, even helping with your return from the Uber ride. His dedication reflects the service we strive to deliver.

November 13, 2025

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Employee Rating

I was impressed with the service and with being informed with what was going to be done thank you More

by fillup21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2025

Sierra Honda responded

Thank you for your feedback. We're pleased to hear that you were satisfied with the service and communication throughout your visit. Keeping our customers informed is important to us, and we appreciate you recognizing our efforts.

November 13, 2025

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Employee Rating

Dropped my vehicle off for routine maintenance and the progress was smooth. Kevin was friendly very informative and even went the extra mile by calling my third party extended warranty company to see if t More

by ROSSITER.SP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2025

Sierra Honda responded

We're thrilled that Kevin made your routine maintenance so smooth and went above and beyond by coordinating with your warranty company. That kind of proactive, helpful service is what we're all about. Thank you for recognizing Kevin's friendly approach and extra effort!

November 10, 2025

Dealership Rating
Employee Rating

Have been coming to Sierra Honda for many years. Kevin is very knowledgeable and pleasant. More

by fsablan
Recommend Dealer
Yes
Nov 14, 2025

Sierra Honda responded

It's great to hear that Kevin has been taking such good care of you with his knowledge and pleasant demeanor. Thanks for continuing to trust us with your Honda needs!

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