

345 Reviews
Write a ReviewDealership Experience
2 yrs, 9 mos
Industry Experience
5 yrs, 11 mos
Languages Spoken
English
345 Reviews of Katie Fuller
May 07, 2025
Katie is superior at her job. She was my service writer and went above and beyond. I won't go anywhere else as long as I own my 4runner. AND she saved me money! She was my service writer and went above and beyond. I won't go anywhere else as long as I own my 4runner. AND she saved me money! More
May 05, 2025
THE BEST! WILL COME BACK! I FEEL LIKE WE ARE SOO CLOSE TO EACH OTHER WILL COME BACK! I FEEL LIKE WE ARE SOO CLOSE TO EACH OTHER More
Other Employees Tagged: Carlos Ortega , Simon Chan
May 04, 2025
It seems the service department may have changed management as they don’t appear to be as knowledgeable or customer friendly as before management as they don’t appear to be as knowledgeable or customer friendly as before More
Other Employees Tagged: Austin Meek, Todd Pluger, Carlos Ortega , Costas Hernandez
April 26, 2025
Normally great service. After waiting 1 1/2 hours for my oil change to finish I inquired about it being completed. They said not yet. But I saw my car in the parking lot After waiting 1 1/2 hours for my oil change to finish I inquired about it being completed. They said not yet. But I saw my car in the parking lot so I persisted that they keep looking for my keys. Turns out it was done and had been for a while, but no one paged me nor went to the waiting area to see if I was there. Not sure why this happened except maybe because the person who checked me in was gone for the day when I checked on my car status. I'm sure that normally someone is designated to take care of the customer in that situation? Maybe there was not a good handoff upon his departure. More
Other Employees Tagged: David Cobb, JC Cooper
April 26, 2025
I always leave within the time frame that they give me and the service is great. Always letting me know what important to have done to my car and how soon I need to have it done. and the service is great. Always letting me know what important to have done to my car and how soon I need to have it done. More
Other Employees Tagged: Austin Meek, Zach Claybrooks, David Cobb, Costas Hernandez , Brent Stump
April 24, 2025
The representative was nice and he gave me a detailed explanation of what work needed to be performed on my car. The work was completed within the timeframe that he quoted me. explanation of what work needed to be performed on my car. The work was completed within the timeframe that he quoted me. More
Other Employees Tagged: JC Cooper
April 20, 2025
Professional and friendly overall a great experience would recommend your service department to all especially to David Cobb would recommend your service department to all especially to David Cobb More
Other Employees Tagged: Austin Meek, Zach Claybrooks, David Cobb, JC Cooper, Simon Chan