Joseph Fritz
Joseph Fritz at BMW of West Chester

Joseph Fritz

Service Manager

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

Contact Me
4.8
81 Reviews

Dealership Experience

21 yrs, 10 mos

Industry Experience

25 yrs, 10 mos

Languages Spoken

English English

4.8

81 Reviews

Write a Review

81 Reviews of Joseph Fritz

November 16, 2025

Dealership Rating
Employee Rating

Thanks for their expertise. It was a problematic situation but there commitment to find the problem and correct it. More

by highheelsmancini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 13, 2025

Dealership Rating
Employee Rating

The only trusted BMW service provider in my area for me is BMW West Chester! I’ve taken my car to other locations and have not experienced the excellent service and friendly staff! More

by MILAN20001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 01, 2025

Dealership Rating
Employee Rating

Great service. Joe Izzy is my service advisor he keeps me updated on all my service. More

by sudean118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 19, 2025

Dealership Rating
Employee Rating

The customer service was superb as always! My representative followed up as promised and my X5 was fixed as detailed. More

by DJWOODY713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 08, 2025

Dealership Rating
Employee Rating

Scott was a pleasure to work with. He was up front and personal and extremely knowledgeable. I couldn't be happier about the experience. First car I bought in less than 2 hours! More

by Jim1971
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

October 08, 2025

Dealership Rating
Employee Rating

Ok but very expensive was there because of a recall work. Completed as promised ok More

by RLORAH48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 20, 2025

Dealership Rating
Employee Rating

Top of the line dealership. Fantastic customer service, and the waiting area for repairs was beautiful. More

by johnnyoc888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 18, 2025

Dealership Rating
Employee Rating

Very good service not pushy looking forward to do business again with them thank you. More

by MR.ALEXIS.RAMOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 10, 2025

Dealership Rating
Employee Rating

Overall the dealership has quality technicians and friendly and professional staff. Always satisfied with the job. More

by Melissa27
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miles Hawes

September 03, 2025

Dealership Rating
Employee Rating

The service was professional, efficient, and reliable. Staff ensured smooth maintenance with excellent customer support throughout. More

by Dev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1
...

Dealership Inventory (226 Vehicles)

used 2025 BMW X3 car, priced at $49,999
2025 BMW X3
used
Red exterior
Automatic
All-wheel Drive
new 2026 BMW 330 car
2026 BMW 330
new
Gray Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW X3 car
2026 BMW X3
new
Mineral White Metallic exterior
Automatic
All-wheel Drive
used 2023 BMW 330e car, priced at $39,999
2023 BMW 330e
used
Blue exterior
Automatic
All-wheel Drive
used 2025 BMW 430 car, priced at $61,850
2025 BMW 430
used
Red exterior
Automatic
All-wheel Drive
used 2025 BMW X3 car, priced at $51,000
2025 BMW X3
used
Black Sapphire exterior
Automatic
All-wheel Drive