Joseph Fritz
Joseph Fritz at BMW of West Chester
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Joseph Fritz

Service Manager

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.7
51 Reviews

Dealership Experience

21 yrs

Industry Experience

25 yrs

Languages Spoken

English English

4.7

51 Reviews

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51 Reviews of Joseph Fritz

January 11, 2025

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Employee Rating

From bringing the car for an urgent problem (accommodated) without hesitation and explaining the problem service is incomparable. More

by JGTIONG
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 13, 2025

BMW of West Chester responded

We are truly gratified to hear our service department was able to accommodate you during your urgent visit with a communicative experience. Thank you from all of us here at BMW of West Chester!

January 09, 2025

Dealership Rating
Employee Rating

Jay Miller, Wilmer Rodriguez, Scott Gately , Jayson Kirk, Joseph Izzi, Heather Deritis , & Anthony Bluebello help to support an amazing family like atmosphere where I genuinely always feel that BMW West Ches More

by aniellomaglione
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2025

BMW of West Chester responded

We are truly gratified to hear you have experienced a trustworthy and supportive visit with not only our sales department, but service and parts as well. We are looking forward to your next visit; thank you from everyone here at BMW of West Chester!

December 29, 2024

Dealership Rating
Employee Rating

Your service department is sufficient although I had to wait a good 15 to 20 minutes before I got into my loaner car. My time is valuable other than that it was nice. More

by DUANE11
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 13, 2025

BMW of West Chester responded

We agree, your time is of the utmost importance to us; we strive to ensure you leave your vehicle in the best possible hands. Thank you from all of us here at BMW of West Chester!

December 25, 2024

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Very satisfied with reception and service. My go to place for future for any service. More

by NAGARJUNA.580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2024

BMW of West Chester responded

We are gratified to hear you were satisfied with your recent service experience. We look forward to seeing you again; many thanks from all of us here at BMW of West Chester!

December 15, 2024

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Employee Rating

I think the person that worked on my car did a great job. I’m very pleased with it. More

by FRANSETTAJACKSON
Service Price Transparency
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Recommend Dealer
Yes
Dec 16, 2024

BMW of West Chester responded

We are delighted to hear you were pleased with the work performed on your vehicle by our service department. Many thanks from all of us here at BMW of West Chester!

November 27, 2024

Dealership Rating
Employee Rating

Frank Adinolfi is the best! Good communication, and organization skills. I highly recommend this dealership More

by JMOGANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 29, 2024

BMW of West Chester responded

We are truly delighted Frank, and our service department was communicative and organized during your visit. Thank you from all of us here at BMW of West Chester!

November 21, 2024

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Employee Rating

Melissa is very professional, helpful, and responsive and always keeps us apprised of the status of repairs. More

by DFGAIESKI
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson, Frank Adinolfi

Nov 21, 2024

BMW of West Chester responded

We are delighted to hear Melissa provided professional, helpful, and responsive service. Thank you from all of us here at BMW of West Chester!

November 13, 2024

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Employee Rating

Great flexibility. Thank for offering loaner. I came back late so hard to get n explanation on the bill as couple of services were pushed back. The only critique I More

by RAMINDERCHATHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 21, 2024

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Employee Rating

A great place to take your old bmw fir service, they are honest and skilled mechanics, even the service advisor was respectful and honest More

by YAREK
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2024

BMW of West Chester responded

We are gratified to hear you were so pleased with the respectful performance of our service team here at BMW of West Chester!

October 04, 2024

Dealership Rating
Employee Rating

Chris and his team go beyond to help out. They also do it right the first time! Thanks More

by Dschiltz5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2024

BMW of West Chester responded

We are delighted to hear you have continued to be so pleased with the performance of our service team here at BMW of West Chester!

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