Jose Rodriguez
Sales Consultant
Norm Reeves Honda Superstore Cerritos
18500 Studebaker Road
Cerritos, CA 90703
74 Reviews
Write a ReviewDealership Experience
7 yrs, 8 mos
Industry Experience
7 yrs, 8 mos
Languages Spoken
English
Spanish
74 Reviews of Jose Rodriguez
December 17, 2024
Had a great experience and I whole-heartedly recommend working with Christina and her team at Honda. I now have a 2025 CR-V EX-L. Christina and her team were very knowledgeable, all of my research was working with Christina and her team at Honda. I now have a 2025 CR-V EX-L. Christina and her team were very knowledgeable, all of my research was met with additional context and information that I had not considered to help narrow down what I really needed in a vehicle. She patiently explained her experiences with gas, hybrids, and EVs to really help me understand what I wanted and needed. I brought up the other vehicles I was comparing and she was very honest about her experiences with other vehicles and even praised an obvious competitor--which I didn't expect--and described her experiences with non-Honda vehicles. During my second test drive, she explained other features and trim levels and offered to take it on an extended ride, but I declined because it was late and I got a good feel for the vehicles in their regular test drive route. On the day of, Christina patiently walked me thorough my options got me the best deal she could for what I wanted. If I have any complaint, it's that she's too popular and busy (LOL). She kindly told several clients that she will meet with them once she's done handling our transaction. She kindly asked for patience when an impatient customer came to pick up their vehicle, but she took care of me from start to finish. Additionally, Jose was very helpful during the first test drive (I test drove a hybrid and a gas) when Christina wasn't available and was very knowledgeable and just a cool dude all around, and Christian patiently explained financing options and was also a cool dude all around. Everyone made the experience great and I recommend working with Christina and her team at Honda if you want a great deal and a great experience buying a car. More
Other Employees Tagged: Christina Nuval , Christian Delgadillo
October 31, 2024
I was due to get a free tire rotation and they said they did it and I know for a fact it did not happen. Basically I got scammed. Perhaps scammed is a strong word but I know said word did not get done. did it and I know for a fact it did not happen. Basically I got scammed. Perhaps scammed is a strong word but I know said word did not get done. More
October 10, 2024
I had to tell the staff to not rotate my tires because they don’t rotate them so I paid someone else to rotate him for me and he told me that my tires have not been rotated so that’s kind of whack they don’t rotate them so I paid someone else to rotate him for me and he told me that my tires have not been rotated so that’s kind of whack More
October 08, 2024
Welcoming, quick, efficient, great work, people are willing to help and are always giving you updates. One thing that I didn’t like was that my tires always end up damaged. I been there two times and a willing to help and are always giving you updates. One thing that I didn’t like was that my tires always end up damaged. I been there two times and all two times something always ends up puncturing my tires. More
October 07, 2024
Great customer service. Evetyone was better helpful. Answered all our questions. Wr made our deal didn't take long. Everyone very attentive. Evetyone was better helpful. Answered all our questions. Wr made our deal didn't take long. Everyone very attentive. More
Other Employees Tagged: Salvador Rodriguez
October 04, 2024
I was so happy with how attentive they were. Linda was amazing as well. I filled out the survey and realized I did not get to express my gratitude to Linda, Jose, And Phil.. I contacted Linda Linda was amazing as well. I filled out the survey and realized I did not get to express my gratitude to Linda, Jose, And Phil.. I contacted Linda in August and she was very patient with me and what I was going through. I cannot thank her enough for her patience and support. I met with Jose and he was very kind and knowledgeable and walked me through my options.. So the following Saturday, I came in and met with Phil and left that day with my new car. I am very happy that I came back to the dealership even though the two sales reps that I’ve worked with were not there… More
Other Employees Tagged: Phil Byrd, Linda Ly, Jose Magana
October 02, 2024
Jose Rodríguez and Jose Magana did an amazing job I was surprised they knew for what car I was looking for when I went into the details of the car I wanted really admire their work. surprised they knew for what car I was looking for when I went into the details of the car I wanted really admire their work. More
Other Employees Tagged: Jose Magana
September 27, 2024
Finance department added car alarm suppose to be free but charged me. I went in to complain about the charge. He blamed someone else about the whole alarm thing. I told him from the beginning all i want is charged me. I went in to complain about the charge. He blamed someone else about the whole alarm thing. I told him from the beginning all i want is the GAP Ins. Blaming someone else when he said it was going to be free he looked at documents and got up to get an approval and said I qualified and he got up and came back and went to go get an approval. After that he said alarm will be removed I'm a disappointed being that he said it was free. More
Other Employees Tagged: Jose Magana, Mazen Abdeh