Jose Rodriguez
Jose Rodriguez at Norm Reeves Honda Superstore Cerritos

Jose Rodriguez

Sales Consultant

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.7
73 Reviews
4.7

73 Reviews

Write a Review

Dealership Experience

7 yrs, 7 mos

Industry Experience

7 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

73 Reviews of Jose Rodriguez

October 31, 2024

Dealership Rating
Employee Rating

I was due to get a free tire rotation and they said they did it and I know for a fact it did not happen. Basically I got scammed. Perhaps scammed is a strong word but I know said word did not get done. More

by DowneyDale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 31, 2024

Norm Reeves Honda Superstore Cerritos responded

We're concerned to hear that your tire rotation for your Honda wasn't up to your expectations, DowneyDale. Since we value you as a customer, we'd like you to contact us to discuss this matter in more detail. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

October 15, 2024

Dealership Rating

Answer all my questions with patience in details; Walk extra steps to find an answer. More

by alky39
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Espino Sal Rodriguez Murad Tiryaki

Oct 15, 2024

Norm Reeves Honda Superstore Cerritos responded

We’re so pleased you had a great experience with us! Please come back anytime.

October 10, 2024

Dealership Rating
Employee Rating

I had to tell the staff to not rotate my tires because they don’t rotate them so I paid someone else to rotate him for me and he told me that my tires have not been rotated so that’s kind of whack More

by hedikA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 10, 2024

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing your feedback with us. We would like to learn more about your experience at our service center so that we can improve. Please contact us at a time that is convenient for you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

October 08, 2024

Dealership Rating
Employee Rating

Welcoming, quick, efficient, great work, people are willing to help and are always giving you updates. One thing that I didn’t like was that my tires always end up damaged. I been there two times and a More

by Cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your feedback with us. We would like to ensure all your visits are 5-star experiences, and when an accident happens, we certainly need to take measures to make sure they do not happen again. Please reach out to us so that we can learn more about your recent visit. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

October 07, 2024

Dealership Rating
Employee Rating

Great customer service. Evetyone was better helpful. Answered all our questions. Wr made our deal didn't take long. Everyone very attentive. More

by maria.atwork
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Salvador Rodriguez

Oct 08, 2024

Norm Reeves Honda Superstore Cerritos responded

We appreciate the fantastic feedback! It was a pleasure serving you, and we look forward to seeing you again soon.

October 04, 2024

Dealership Rating
Employee Rating

I was so happy with how attentive they were. Linda was amazing as well. I filled out the survey and realized I did not get to express my gratitude to Linda, Jose, And Phil.. I contacted Linda More

by kecsun5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 04, 2024

Norm Reeves Honda Superstore Cerritos responded

Your 5-star review means the world to us! We look forward to helping you again soon.

October 02, 2024

Dealership Rating
Employee Rating

Jose Rodríguez and Jose Magana did an amazing job I was surprised they knew for what car I was looking for when I went into the details of the car I wanted really admire their work. More

by Moises Eduardo Banos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana

Oct 02, 2024

Norm Reeves Honda Superstore Cerritos responded

Thanks for the fantastic review! It was a pleasure serving you, and we’re here for your next visit.

September 27, 2024

Dealership Rating
Employee Rating

Finance department added car alarm suppose to be free but charged me. I went in to complain about the charge. He blamed someone else about the whole alarm thing. I told him from the beginning all i want is More

by 73vero.aguila
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana, Mazen Abdeh

Sep 30, 2024

Norm Reeves Honda Superstore Cerritos responded

We appreciate your feedback and want to learn more about your recent visit. If you're willing, please reach out to us at your earliest convenience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

September 24, 2024

Dealership Rating
Employee Rating

Wide selection, World Class service, best prices, efficient process, and prompt follow up. Will definitely recommend. More

by tonyliang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Linda Ly

Sep 24, 2024

Norm Reeves Honda Superstore Cerritos responded

We appreciate your kind words and 5-star rating! Please don't hesitate to stop by or call if you need anything.

September 21, 2024

Dealership Rating
Employee Rating

Jose was great. He made the process easy and was helpful along the way by explaining everything we needed to know. More

by ajmckenzie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Sanchez

Sep 23, 2024

Norm Reeves Honda Superstore Cerritos responded

We truly appreciate your 5-star review! Our team is always here for you—hope to see you soon!

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