Jose Almonte

Five start service Great customer service Fast IN and OUT Great employee Good job on the car OUT Great employee Good job on the car More

by JBARBIERI83 Verified Customer Verified Customer

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Process worked super smoothly. Got everything I wanted and was able to do it all from out of the country over the phone. Very professional and customized service. Kelia was very he Got everything I wanted and was able to do it all from out of the country over the phone. Very professional and customized service. Kelia was very helpful throughout the whole process. Happy with my new GX 550 Luxury plus. Will be buying more cars from this dealership in the future. Thank you Lexus of North Miami. More

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This is my 4th time getting a Lexus at North Miami. Paulino and Jose Almonte give me the VIP SERVICE every time. Excellent service! Paulino and Jose Almonte give me the VIP SERVICE every time. Excellent service! More

by Damarys Rodriguez Verified Customer Verified Customer

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My service is excellent as always. I remain totally satisfied with work, the professionalism, the contact regarding any issues and the concern. Thank you for being an organization th I remain totally satisfied with work, the professionalism, the contact regarding any issues and the concern. Thank you for being an organization the caters to your customers. More

by BEVPKING Verified Customer Verified Customer

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CHRIS, JOSE, ADE and the insurance guy were GREAT! Very professional and made my car buying experience painless and amazing. THANK YOU ALL!!! Very professional and made my car buying experience painless and amazing. THANK YOU ALL!!! More

by KekeB Verified Customer Verified Customer

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Great service from George Frontier, never fails to amaze me! he was very diligent and understood what I was looking for. Thank you Lexus Of North Miami! me! he was very diligent and understood what I was looking for. Thank you Lexus Of North Miami! More

by dean_bell14 Verified Customer Verified Customer

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The best dealership in north Miami recommend for all to see and buy from it see and buy from it More

by Brandon Almonte Verified Customer Verified Customer

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Very grateful for the team at Lexus of North Miami especially Diego Camboni and Alfred Outset. Diego was very professional and patient with us. We test drived two cars and fell in love with the second especially Diego Camboni and Alfred Outset. Diego was very professional and patient with us. We test drived two cars and fell in love with the second one which was out of our budget but they made it possible to negotiate a fair deal for both parties. Being a pre-owned car it only had one Key but Diego made sure the second key was done in less than 3 days. Totally recommend this dealer, everyone was very familiar and transparent More

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Evan did a great job throughout the entire sales transaction. Explaining, answering questions etc. Presents a very professional image for the company. Definitely would buy another car from him. transaction. Explaining, answering questions etc. Presents a very professional image for the company. Definitely would buy another car from him. More

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Exploitative and Heartless: Shame on This Lexus Dealer! If I could put ZERO stars I would! We were treated horrifically by this dealership. The experience was nothing short of a nightmare, and I feel If I could put ZERO stars I would! We were treated horrifically by this dealership. The experience was nothing short of a nightmare, and I feel compelled to share our ordeal with others. We went to this dealership hoping to find a reliable vehicle. Little did we know that this seemingly reputable establishment would turn out to be a den of vultures preying on senior citizens. The car was very overpriced. When we expressed interest in a particular Lexus model, the salesperson pounced like a hawk. They convinced us that the car was a steal, failing to mention that it needed service and various parts replaced including brakes among many other things. The price they quoted was exorbitant, taking advantage of our trust and vulnerability. When we went back after issues surfaced, we got a very nasty attitude. The dealership’s staff displayed a level of rudeness that left us stunned and treated us as if we were an inconvenience. Their dismissive attitude and lack of empathy were appalling. They have no respect for senior citizens we were nothing but respectful and kind and patient with them with various trips to the dealership that was required to address all the issues with the car. So many broken promises! The car, which was supposed to be in pristine condition, turned out to have multiple issues. The promised repairs were half-hearted at best. It’s as if they patched things up with duct tape and hoped we wouldn’t notice. Shame on them for taking advantage of the elderly who trusted them! ZERO accountability: When we raised our concerns, the dealership’s response was dismissive. They shrugged off our complaints, blaming us for not thoroughly inspecting the car before purchase. Their lack of accountability was infuriating. In summary, this Lexus dealer embodies everything that’s wrong with the auto industry. They prey on vulnerable customers, overcharge for subpar vehicles, and treat people with callousness. Shame on them for tarnishing the reputation of a once respected brand. We have purchased several Lexus in the past and this dealership does not encompass the luxury and top notch service you would expect from a Lexus dealership and certainly not the ones we have dealt with in the past. This was our first and last time dealing with this dealership! I urge anyone considering a Lexus to steer clear of this dealership. Let our unfortunate experience serve as a warning: Avoid this place at all costs!! Shame on you Erez! Alfred your temperament needs to be adjusted! Gross behavior from you both of you! More

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