John Brooks | Page 5

Nissan of Elk Grove responded

Thanks for sharing your honest feedback. I’m sorry for the frustration you’ve had having to verify your maintenance coverage each time, especially since it was included with your dealership purchase. We truly appreciate your patience and working through it with us, and your feedback is helpful as we continue to improve how these contracts are handled and verified. If you have not yet, please feel free to get in contact with our service manager, Patrick Braxton, to resolve any current or lasting issues you may have.

Waltowerbeverly responded

Thank you for your servive

Nissan of Elk Grove responded

Thank you for sharing your honest review. We understand your concern regarding the maintenance reminder still appearing after your visit. That should have been updated during your service, and we appreciate you letting us know so we can review it with the team. We value your feedback and hope to do better on a future visit.

Nissan of Elk Grove responded

Thank you for taking the time to share your experience. It’s great to hear that our team consistently makes you feel comfortable and supported during your visits, and that you’re kept well informed throughout the service process. We really value your continued support and are glad to know we’ve been able to provide the kind of service experience you can rely on over time.

Nissan of Elk Grove responded

Thank you for sharing your feedback. It’s great to hear the team has been helpful and that Raul keeps you well informed throughout each visit. Clear communication and consistent updates are an important part of the experience, and we’re glad that has stood out to you. We appreciate your continued trust and look forward to seeing you again.

Nissan of Elk Grove responded

Thank you for taking the time to share this with us. It’s great to know your visits have been easy to fit into your routine, and that our team has been able to provide the kind of support and clarity you expect when it comes to your vehicles. We truly value your trust and look forward to continuing to be there for you whenever you need us.

Nissan of Elk Grove responded

Thank you for your continued trust and for sharing your experience! It means a great deal to know John has been a reliable point of contact for you over the years and has consistently provided such a high level of care. We truly appreciate your loyalty and look forward to continuing to support you in the future.

Nissan of Elk Grove responded

Thank you for the 5-star review! We're so happy to hear John took great care of you during your visit and that you were able to receive attentive communication to answer all of the questions you had. We truly appreciate your trust and support, and hope to continue giving you excellent service in the future!

Nissan of Elk Grove responded

Thank you for taking the time to share your experience! We’re pleased to know John provided attentive support and made sure everything was handled with care from start to finish. It's our pleasure to be able to assist with getting your truck up and running and back on the road, your recommendation means a lot to us, and we truly appreciate your continued trust in our team.

Nissan of Elk Grove responded

Thank you for the 5-stars! We're so thrilled to hear you felt well supported and welcomed from our team throughout your experience. We truly appreciate your trust and look forward to assisting you again in the future!