Hesam Ghaffari

Jack was easy to talk to and answered all of our questions! He kept things simple and straight forward. Made my first time car buying experience so easy! questions! He kept things simple and straight forward. Made my first time car buying experience so easy! More

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Loved this dealership, and the experience purchasing our second Nissan Ariya was awesome! Jack, our sales specialist, was on Acive reserve duty in August when we were looking for our work vehicle, and Maril second Nissan Ariya was awesome! Jack, our sales specialist, was on Acive reserve duty in August when we were looking for our work vehicle, and Marilyn assisted us until he returned. He was so knowledgeable and helpful the first time, we were willing to wait to get the next Ariya. He didnt disappoint. This one was an E4orce model, dual engines and had Raider colors. Jerel and Hasan, the finance managers, made it easy to qualify, and we were done in record time. So grateful for the staff at Nissan of Elk Grove! More

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We arrived at Elk Grove Nissan to test drive a 2026 Nissan Rogue. We were greeted by Caleb who was friendly and understanding when we told him we just wanted to test drive. We’ve been researching and t Nissan Rogue. We were greeted by Caleb who was friendly and understanding when we told him we just wanted to test drive. We’ve been researching and test driving multiple cars and we were in no hurry to make a purchase. We drove a ‘26 Dark Armour and loved the drive. When we returned, I wanted to take a look at a beautiful Rogue Platinum. Caleb went to get a key and that is when Khanh came out to greet us. After we joked about him being “the reinforcements”, I told Khanh that we didn’t need to make a purchase but I would consider one if the deal was good enough. We agreed to go inside and work on making a deal. Working with Khanh was like making a new friend. We actually had fun, no stress, just laughs while working on huge financial commitment. Once we had the deal we wanted, we met Hesam in the finance department. Again, the process was simple and easy with no high pressure sales tactics for add-ons. In the end, we went home with a beautiful 2026 Nissan Rogue Platinum AWD. Caleb, Khanh and Hesam made the process enjoyable and well worth our visit to Elk Grove Nissan!!! More

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Nissan dealership is spot on in ther service. Well trained technicians. They advise concisely and knows exactly how to execute their job. Well trained technicians. They advise concisely and knows exactly how to execute their job. More

by GEPON2000 Verified Customer Verified Customer

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As always, Khanh Ho did amazing job taking care of us. He is always my first call when anyone in my family is looking for a new or used vehicle! From the first phone call, to days after the purchase, he i He is always my first call when anyone in my family is looking for a new or used vehicle! From the first phone call, to days after the purchase, he is always giving me honest information, always prompt with return calls and texts back, and getting us the best deal he can! I never feel misled or unsure with Khanh! He makes sure you are confident in your purchase! He makes you feel like family that always has a home there with him! Excellent job Khanh! Thank you so much from all of us :) More

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Great experience with Nissan. Caleb is great!!! Knowledgeable and truly listen to my needs for buying a new car Caleb is great!!! Knowledgeable and truly listen to my needs for buying a new car More

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The Service representative Jon was very professional and did a great job following up with updates and when car should be ready did a great job following up with updates and when car should be ready More

by BK Verified Customer Verified Customer

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Everyone that we interacted with were approachable and welcoming. They took their time to explain everything and were patient with our requests. Even worked with us minutes before closing. welcoming. They took their time to explain everything and were patient with our requests. Even worked with us minutes before closing. More

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They fixed the problem but then created another problem… they adjusted my steering wheel and didn’t lock it in place. I couldn’t get it to lock in place. Finally after a scary ride home with the steering wh they adjusted my steering wheel and didn’t lock it in place. I couldn’t get it to lock in place. Finally after a scary ride home with the steering wheel bouncing around my husband was able to fix the problem. I called several times and once put on hold, and another hung up on. More

by HOLLI1017 Verified Customer Verified Customer

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I was very happy with the way I was treated at this dealership. There were able to accommodate me in my native language. dealership. There were able to accommodate me in my native language. More

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