Hesam Ghaffari

They fixed the problem but then created another problem… they adjusted my steering wheel and didn’t lock it in place. I couldn’t get it to lock in place. Finally after a scary ride home with the steering wh they adjusted my steering wheel and didn’t lock it in place. I couldn’t get it to lock in place. Finally after a scary ride home with the steering wheel bouncing around my husband was able to fix the problem. I called several times and once put on hold, and another hung up on. More

by HOLLI1017 Verified Customer Verified Customer

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I was very happy with the way I was treated at this dealership. There were able to accommodate me in my native language. dealership. There were able to accommodate me in my native language. More

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The folks here are just the best! Very kind and thoughtful, and helped me find the perfect ride for me right away! Very kind and thoughtful, and helped me find the perfect ride for me right away! More

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I’m very happy with the service me and my family were given. Carlos was friendly and very thorough about any questions we had. I would recommend this dealership! given. Carlos was friendly and very thorough about any questions we had. I would recommend this dealership! More

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I can’t say enough great things about my Khan Ho! He always goes above and beyond for me and my family every single time. He has now helped my family purchase 4 vehicles, and there’s a reason we cont He always goes above and beyond for me and my family every single time. He has now helped my family purchase 4 vehicles, and there’s a reason we continue to come back to him. He is my absolute go-to person when it comes to vehicles. He makes the entire process easy, listens to what we need, works hard to find the right options, and most importantly, gets the job done. I always walk away with a car, and I always feel like I’m in good hands. His dedication, professionalism, and willingness to go the extra mile are what keep us coming back. When my family needs a vehicle, he’s the first person we call. I highly recommend him to anyone looking for someone they can trust to get them into the right vehicle! I also want to give a big thank you to Hesam Ghaffari for making the final part of the process so easy and comfortable. He was incredibly nice, patient, and professional, and made sure everything was explained clearly. It was a pleasure working with him, and I really appreciated how friendly and helpful he was throughout the process. Great experience all around! More

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They had alot of used cars for sale in our price range. Sales and Finance was great! You gotta love not being at the dealership for hours on end to buy a used vehicle. Top notch, definitely recommend!! Sales and Finance was great! You gotta love not being at the dealership for hours on end to buy a used vehicle. Top notch, definitely recommend!! More

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Gabe, Fred and Hesan have been wonderful and set all expectations and explained everything from start to finish. They were not pushy or on baring. Gabe was very professional and personable. 5 stars all expectations and explained everything from start to finish. They were not pushy or on baring. Gabe was very professional and personable. 5 stars all the way More

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I was a returning customer to Nissan of Elk Grove because I previously had a good experience and wanted to come back when my family needed a bigger vehicle. Unfortunately, this time my experience was very di I previously had a good experience and wanted to come back when my family needed a bigger vehicle. Unfortunately, this time my experience was very disappointing. While trying to negotiate a fair price and discuss financing options, we were treated poorly by the finance manager. Instead of feeling like valued returning customers, we were told that we were “wasting his time.” That comment was extremely disrespectful and made us feel like our questions and concerns were not important. Buying a vehicle is a major financial decision, especially when purchasing a family car. Customers deserve patience, respect, and transparency throughout the process. I hope management takes this feedback seriously because the way customers are treated can determine whether they return or recommend the dealership to others. I appreciate the sales staff who assisted us, but the experience with the finance department was enough to make us reconsider doing business here again. More

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This is my fourth purchase from e. g Nissan and as always great service. Noah did a fantastic job. g Nissan and as always great service. Noah did a fantastic job. More

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Glad I got to work with Carlos. Great customer service. Funny guy. Helped me out with the purchase of my new NISSAN SENTRA SR 2026. In the color I wanted it in the most. I recommend Great customer service. Funny guy. Helped me out with the purchase of my new NISSAN SENTRA SR 2026. In the color I wanted it in the most. I recommend Carlos. Everyone else was also super friendly and helpful when encountering them. Thank you NIssan of Elk Grove. More

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