John Brooks

I bought my Nissan Sentra from elk Grove Nissan in 2018 in 2022. I had to get the transmission repaired in which I had to pay the difference of like $600 because the car was fairly new. And now four years in 2022. I had to get the transmission repaired in which I had to pay the difference of like $600 because the car was fairly new. And now four years later, they told me I need another transmission. If I would've known that I was gonna need a transmission every 2 to 4 years buying this car I would not have ever and I'll pass that information along to everybody that I know. More

by TerryJ Verified Customer Verified Customer

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I am very happy with the service I received at this dealership. My husband and I have been coming here for a good 20 years now since we bought our truck. We have always been treated well and been advi dealership. My husband and I have been coming here for a good 20 years now since we bought our truck. We have always been treated well and been advised as to what needs to be done to our truck without pressure. I like that. So far the dealership has kept our truck on the road without any problems. Everyone is friendly, courteous, and very professional. I will keep coming here as long as I need to. And of course, I always recommend the dealership to my family and friends since the subject always comes up because of the age of my truck. Nissan keeps it running. More

by EDCTLD Verified Customer Verified Customer

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Always efficient and they never try to sell me something I don't need. Honesty is important to me I don't need. Honesty is important to me More

by MACYMAII021 Verified Customer Verified Customer

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He was very nice. Great person, kind sweet .new what he was doing. Nice, kind Great person, kind sweet .new what he was doing. Nice, kind More

by RSHEILOR Verified Customer Verified Customer

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Great Service. Took Bery Good Care Of Me. Answered All My Questions. 👏🏾👏🏾👏🏾👏🏾👏🏾 Thanks Again. Appreciate Y’all!!! Took Bery Good Care Of Me. Answered All My Questions. 👏🏾👏🏾👏🏾👏🏾👏🏾 Thanks Again. Appreciate Y’all!!! More

by LRAY31 Verified Customer Verified Customer

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Great I wet to use my las oil change end expiration date was done. But the technician caching a little leakage end still on warranty end charge with out pay a single penny. Loved. was done. But the technician caching a little leakage end still on warranty end charge with out pay a single penny. Loved. More

by HUGOBARILLAS62 Verified Customer Verified Customer

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I've had great experiences purchasing and having our family cars serviced at this dealership. And John Brooks is always helpful, knowledgeable and friendly! family cars serviced at this dealership. And John Brooks is always helpful, knowledgeable and friendly! More

by RUNKMC513 Verified Customer Verified Customer

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Excellent , good customer service but more amenities should be available and more snack options during long wait times . should be available and more snack options during long wait times . More

by BRIANNA.JJESSICA16 Verified Customer Verified Customer

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I was greeted with a smile. They got in and completed me within the time frame and out at the time they said. He told me about work that would needed to done in 6 months and quo They got in and completed me within the time frame and out at the time they said. He told me about work that would needed to done in 6 months and quoted a price. Thank you for the service More

by JOYJADA111 Verified Customer Verified Customer

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The service line moved pretty fast and getting the car checked in was also very fast. The service finished on time as they said it would. checked in was also very fast. The service finished on time as they said it would. More

by COREYTN16 Verified Customer Verified Customer

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