John Brooks
John Brooks at Nissan of Elk Grove

John Brooks

Senior Service Advisor

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

Contact Me
4.7
258 Reviews

Dealership Experience

22 yrs, 5 mos

Specialties & Trainings

Nissan Bronze Certified

Nissan Award of Excellence Winner

4.7

258 Reviews

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258 Reviews of John Brooks

October 06, 2026

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Employee Rating

I purchased my car here in 2009. I continue to receive best care and profesional service to date. More

by LOPEZ014
Service Price Transparency
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Recommend Dealer
Yes
Oct 07, 2026

Nissan of Elk Grove responded

Thank you for your review! We appreciate your loyalty to Nissan of Elk Grove since 2009. It’s great to hear that you continue to receive the best care and professional service from our team. We look forward to assisting you again! Sincerely, The Team at Nissan of Elk Grove

September 25, 2026

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They are always courteous and give a realistic timeframe to get the car back.. I very much appreciated the grace period they gave me for my service More

by GAILADAIR
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Recommend Dealer
Yes
Sep 26, 2026

Nissan of Elk Grove responded

Thank you for your wonderful review! We’re glad to hear that you appreciated the courteous service and realistic timeframe we provided for your car. Our team strives to ensure a positive experience for all our customers at Nissan of Elk Grove. We look forward to assisting you again in the future! Sincerely, The Team at Nissan of Elk Grove

September 19, 2026

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Nissan dealership is spot on in ther service. Well trained technicians. They advise concisely and knows exactly how to execute their job. More

by GEPON2000
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Recommend Dealer
Yes

Other Employees Tagged: Khanh Ho, Hesam Ghaffari

Sep 19, 2026

Nissan of Elk Grove responded

Thank you for your wonderful review! We truly appreciate your kind words about our service and technicians at Nissan of Elk Grove. It's great to hear that you had a positive experience and that our team was able to assist you effectively. Our team looks forward to seeing you again for your future automotive needs! Sincerely, The Team at Nissan of Elk Grove

September 18, 2026

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This service department is the reason we have bought 6 cars from them in the last 20 years. John Brooks’s the best More

by stephen
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Recommend Dealer
Yes
Sep 18, 2026

Nissan of Elk Grove responded

Thank you for your wonderful review, Stephen! We truly appreciate your loyalty to Nissan of Elk Grove and are thrilled to hear about your positive experiences with our service department. John truly is an asset to our team! We look forward to assisting you with any future vehicle needs. Thank you for being a valued customer! Sincerely, The Team at Nissan of Elk Grove

September 10, 2026

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The Service representative Jon was very professional and did a great job following up with updates and when car should be ready More

by BK
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Recommend Dealer
Yes
Sep 10, 2026

Nissan of Elk Grove responded

Thank you for your wonderful review! We’re thrilled to hear that Jon provided you with professional service and kept you updated on your vehicle. At Nissan of Elk Grove, we strive to offer the best experience for our customers. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Nissan of Elk Grove

September 02, 2026

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As always, Patrick, John and the rest of the crew are always great. It’s because of them that we continue to buy Nissan. Thanks! More

by TWNTY12LIFE
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Recommend Dealer
Yes

Other Employees Tagged: Patrick Braxton

Sep 02, 2026

Nissan of Elk Grove responded

Thank you for your wonderful review! We truly appreciate your loyalty and are thrilled to hear that Patrick, John, and the rest of the crew have consistently provided you with great service. We look forward to seeing you again for your next purchase! Sincerely, The Team at Nissan of Elk Grove

August 27, 2026

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Good service. Staff are cordial and friendly. Dealership is close proximity to my house and convenient to my schedule More

by LEANDREA.GABRIEL
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Recommend Dealer
Yes
Aug 27, 2026

Nissan of Elk Grove responded

Thank you for your review, Leandrea! We’re glad you had a positive experience with our friendly staff at Nissan of Elk Grove. Convenience is important to us, and it's great to know our location works well for you. We look forward to serving you again! Sincerely, The Team at Nissan of Elk Grove

August 22, 2026

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They fixed the problem but then created another problem… they adjusted my steering wheel and didn’t lock it in place. I couldn’t get it to lock in place. Finally after a scary ride home with the steering wh More

by HOLLI1017
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Hesam Ghaffari

Aug 23, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience, Holli. We understand your concerns regarding the steering wheel adjustment, the difficulty getting it secured, and the challenges you encountered when contacting the dealership afterward. Your comments give Nissan of Elk Grove valuable perspective on the importance of thorough service checks and timely assistance when customers have questions. We will look into this matter to ensure our communication meets our standards and better serves our customers. Our team remains dedicated to providing careful workmanship and professional support throughout the service process. Sincerely, The Team at Nissan of Elk Grove

August 10, 2026

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Khanh is by far the best Salesman that I’ve ever worked with! He is truly knowledgeable and provides amazing Services! More

by jamikoj19
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Recommend Dealer
Yes
Aug 11, 2026

Nissan of Elk Grove responded

Thank you for your feedback! It's wonderful to hear you had such a great experience with Khanh at Nissan of Elk Grove. His knowledge and commitment to providing excellent service truly make a difference. We appreciate your kind words and look forward to assisting you again! Sincerely, The Team at Nissan of Elk Grove

August 09, 2026

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Miguel de Jesus was professional, knowledgeable, and straightforward throughout the process. Overall, a smooth and efficient dealership experience. More

by DARCINEDA
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Recommend Dealer
Yes

Other Employees Tagged: Miguel de Jesus

Aug 09, 2026

Nissan of Elk Grove responded

Thank you for your review! We're thrilled to hear that you found Miguel to be professional, knowledgeable, and straightforward throughout the process. It’s great to know that you had a smooth and efficient experience at our dealership. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Nissan of Elk Grove

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