John Brooks
John Brooks at Nissan of Elk Grove

John Brooks

Senior Service Advisor

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

Contact Me
4.7
230 Reviews

Dealership Experience

22 yrs, 1 mo

Specialties & Trainings

Nissan Bronze Certified

Nissan Award of Excellence Winner

4.7

230 Reviews

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230 Reviews of John Brooks

June 05, 2026

Dealership Rating
Employee Rating

They were fast and polite and checking the car in. They let me know approximately how long it would take for the repairs to be done and they were in fact done at least 30 minutes before they said they More

by GIRYOUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy

Jun 06, 2026

Nissan of Elk Grove responded

Thank you for your wonderful review! We truly appreciate your kind words about our service department at Nissan of Elk Grove. It's great to hear that you found our team fast and polite, and that you were pleased with the timely completion of your repairs. We strive to provide a clean and comfortable waiting area, and we're glad you enjoyed it. Looking forward to serving you again in the future! Sincerely, The Team at Nissan of Elk Grove

June 05, 2026

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Everyone at Nissan are friendly, professional and knowledgeable. We have been going to Nissan for many years. More

by CGMJBENN
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Workmanship
Service Time
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Recommend Dealer
Yes
Jun 06, 2026

Nissan of Elk Grove responded

Thank you for your wonderful review! We’re thrilled to hear that you find our team at Nissan of Elk Grove to be friendly, professional, and knowledgeable. Your continued support over the years means a lot to us. We look forward to serving you again in the future! Sincerely, The Team at Nissan of Elk Grove

June 05, 2026

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Great job, I like that they provide a video of the work performed and the inspections done. Everyone here is always very friendly. More

by AVALOS C
Service Price Transparency
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Recommend Dealer
Yes
Jun 06, 2026

Nissan of Elk Grove responded

Thank you for your wonderful review! We’re thrilled to hear that you appreciated the video of the work performed and inspections at Nissan of Elk Grove. Our team takes pride in providing friendly service, and it’s great to know that it made your experience enjoyable. We look forward to seeing you again! Sincerely, The Team at Nissan of Elk Grove

June 04, 2026

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The Service Department Staff are very helpful and professional. Each time I had my car in for service it was done in a timely manner. More

by MARIANNECITY
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Recommend Dealer
Yes
Jun 05, 2026

Nissan of Elk Grove responded

Thank you for your fantastic review, Marianne! We’re so glad to hear that our Service Department staff at Nissan of Elk Grove provided you with helpful and professional service. Timely service is important to us, and we appreciate your recognition. We look forward to assisting you again in the future! Sincerely, The Team at Nissan of Elk Grove

June 01, 2026

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This dealership have very nice employees. The have good experience & knowledge. There service is good. More

by APANBIR
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Raul Ruiz , Viridiana Sanchez

Jun 02, 2026

Nissan of Elk Grove responded

Thank you for your review! We’re glad you had a positive experience with our knowledgeable employees and the service at Nissan of Elk Grove. We appreciate your feedback and hope to see you again soon! Sincerely, The Team at Nissan of Elk Grove

June 01, 2026

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At my last visit. The technician didn’t wear shoe covers and left back dirt and smudges on my cream color driver side car mat. I had to clean it and can still see the More

by GUERRERO.ELLIE
Service Price Transparency
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Recommend Dealer
Yes
Jun 01, 2026

Nissan of Elk Grove responded

Thank you for your feedback, Ellie. We appreciate you bringing this to our attention, and understand your concern regarding the cleanliness of your vehicle during your visit to Nissan of Elk Grove. We're committed to maintaining high standards, and your suggestion about shoe covers for technicians is valuable. Please feel free to reach out to us directly if you have any more concerns or need further assistance. Our team hopes to provide you with a better experience in the future. Sincerely, The Team at Nissan of Elk Grove

May 31, 2026

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Great Service attentive staff. John Brooks explains everything quickly and effectively. He always good natured More

by TARASWASYLYNA
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Recommend Dealer
Yes
May 31, 2026

Nissan of Elk Grove responded

Thank you for your wonderful review! We truly appreciate your kind words about our attentive staff and the exceptional service provided by John at Nissan of Elk Grove. It's great to hear that he was able to explain everything quickly and effectively for you. We look forward to welcoming you back next time! Sincerely, The Team at Nissan of Elk Grove

May 29, 2026

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Employee Rating

Everything is good. My car is very nice. Every time I drive to much traffic management and the car is very good. More

by RCGHIMIRE
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 30, 2026

Nissan of Elk Grove responded

Thank you for your positive feedback! We’re thrilled to hear that you’re enjoying your car and that it performs well in traffic. At Nissan of Elk Grove, we strive to provide excellent vehicles and experiences. We appreciate you taking the time to share your thoughts and hope to see you again soon! Sincerely, The Team at Nissan of Elk Grove

May 29, 2026

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Employee Rating

The service was good but it took a little longer than I expected. i hope that it will be shorter the next time. More

by MATUBO
Service Price Transparency
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Recommend Dealer
Yes
May 30, 2026

Nissan of Elk Grove responded

Thank you for your feedback! We’re glad to hear that you found the service to be good, and we appreciate your patience. Your comments are valuable to us, and we’ll strive to make your next visit even more efficient. We look forward to seeing you again at Nissan of Elk Grove! Sincerely, The Team at Nissan of Elk Grove

May 29, 2026

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Employee Rating

I did NOT get one returned call when I was told twice I would. That I did not care for at all. More

by CAPTEIN1120
Service Price Transparency
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Service Communication
Recommend Dealer
No

Other Employees Tagged: A younger guy named John and I did not catch the second guys name

May 29, 2026

Nissan of Elk Grove responded

Thank you for your feedback. We understand your frustration about not receiving the promised follow-up calls. We value your experience and would appreciate the opportunity to address your concerns directly. Please reach out to us at Nissan of Elk Grove so our team can ensure your needs are met. Sincerely, The Team at Nissan of Elk Grove

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