John Brooks
John Brooks at Nissan of Elk Grove

John Brooks

Senior Service Advisor

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

Contact Me
4.7
251 Reviews

Dealership Experience

22 yrs, 3 mos

Specialties & Trainings

Nissan Bronze Certified

Nissan Award of Excellence Winner

4.7

251 Reviews

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251 Reviews of John Brooks

August 22, 2026

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Employee Rating

They fixed the problem but then created another problem… they adjusted my steering wheel and didn’t lock it in place. I couldn’t get it to lock in place. Finally after a scary ride home with the steering wh More

by HOLLI1017
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Hesam Ghaffari

Aug 23, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience, Holli. We understand your concerns regarding the steering wheel adjustment, the difficulty getting it secured, and the challenges you encountered when contacting the dealership afterward. Your comments give Nissan of Elk Grove valuable perspective on the importance of thorough service checks and timely assistance when customers have questions. We will look into this matter to ensure our communication meets our standards and better serves our customers. Our team remains dedicated to providing careful workmanship and professional support throughout the service process. Sincerely, The Team at Nissan of Elk Grove

August 10, 2026

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Khanh is by far the best Salesman that I’ve ever worked with! He is truly knowledgeable and provides amazing Services! More

by jamikoj19
Service Price Transparency
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Recommend Dealer
Yes
Aug 11, 2026

Nissan of Elk Grove responded

Thank you for your feedback! It's wonderful to hear you had such a great experience with Khanh at Nissan of Elk Grove. His knowledge and commitment to providing excellent service truly make a difference. We appreciate your kind words and look forward to assisting you again! Sincerely, The Team at Nissan of Elk Grove

August 09, 2026

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Miguel de Jesus was professional, knowledgeable, and straightforward throughout the process. Overall, a smooth and efficient dealership experience. More

by DARCINEDA
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Recommend Dealer
Yes

Other Employees Tagged: Miguel de Jesus

Aug 09, 2026

Nissan of Elk Grove responded

Thank you for your review! We're thrilled to hear that you found Miguel to be professional, knowledgeable, and straightforward throughout the process. It’s great to know that you had a smooth and efficient experience at our dealership. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Nissan of Elk Grove

July 30, 2026

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John and Patrick were friendly and professional and took very good care of our car and were knowledgeable and kept us informed of what was going on. I have bought two Nissan Rogue’s here and they have alway More

by AMYLOUGARY30
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Recommend Dealer
Yes
Jul 30, 2026

Nissan of Elk Grove responded

Much appreciated for this wonderful feedback, Amy! We truly appreciate your kind words about John and Patrick, as well as your loyalty to Nissan of Elk Grove. It’s great to hear that you have had positive experiences with your Nissan Rogues. We look forward to taking care of you and your vehicles in the future. Please come visit us again soon! Sincerely, The Team at Nissan of Elk Grove

July 14, 2026

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I have worked with John and recently Raul both very professional. Noticing I bring my vehicle from Stockton instead of using our local Nissan because I appreciate the attentiveness and not feel taken a More

by MN
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Recommend Dealer
Yes

Other Employees Tagged: Raul Ruiz

Jul 14, 2026

Nissan of Elk Grove responded

Thank you for your feedback! We're thrilled to hear about your positive experiences with John and Raul at Nissan of Elk Grove. We strive to provide attentive and professional service, and we're glad you appreciate our efforts. Your trust means a lot to us, and we look forward to serving you again on your next visit. Safe travels from Stockton! Sincerely, The Team at Nissan of Elk Grove

July 12, 2026

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Rep was attentive. I was invited to their July 4th lunch which was very kind of them. More

by Ana Margarita
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Recommend Dealer
Yes
Jul 13, 2026

Nissan of Elk Grove responded

Thank you for your feedback, Ana! We truly appreciate your kind words about your experience at Nissan of Elk Grove. It's great to hear that our team was attentive and that you enjoyed our July 4th lunch. We look forward to serving you again in the future! Sincerely, The Team at Nissan of Elk Grove

July 08, 2026

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I’ve had this advisor a few times and each time he has been so nice and accommodating! More

by MILABANH
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Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy, Raul Ruiz

Jul 08, 2026

Nissan of Elk Grove responded

Thank you for your kind words! We’re delighted to hear that you’ve had great experiences with our advisor at Nissan of Elk Grove. Our team strives to provide excellent service and appreciates your feedback. We look forward to seeing you again soon! Sincerely, The Team at Nissan of Elk Grove

July 05, 2026

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Great customer service and virdiana was very helpful! ! Will be back in a couple months for some service More

by THEREALRAYBANDZZZZZ
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Recommend Dealer
Yes
Jul 05, 2026

Nissan of Elk Grove responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience with our team and that Virdiana was able to assist you. We look forward to seeing you again in a couple of months for your service at Nissan of Elk Grove! Sincerely, The Team at Nissan of Elk Grove

July 04, 2026

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Fast, easy, courteous good work explained all aspects of the service and reasonably priced and last car was ready on time More

by BIGROSSI
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Recommend Dealer
Yes
Jul 05, 2026

Nissan of Elk Grove responded

Thank you for your fantastic review! We’re delighted to hear that your experience with Nissan of Elk Grove was fast, easy, and courteous. We take pride in providing clear explanations and ensuring our services are reasonably priced. Our team looks forward to seeing you again next time! Sincerely, The Team at Nissan of Elk Grove

July 03, 2026

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Great speed at solving the problem. Customer service is excellent. I thank you for the help you did. More

by ABRAHAMSHERIFF8
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Stoughton , All the staff mechanics/technicians that helped out as well. Thank you.

Jul 04, 2026

Nissan of Elk Grove responded

Thank you for your kind words, Abraham! We appreciate your feedback and are thrilled to know that you experienced great speed in solving the problem with our customer service at Nissan of Elk Grove. We look forward to assisting you again in the future! Sincerely, The Team at Nissan of Elk Grove

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