John Brooks | Page 2
Senior Service Advisor
Nissan of Elk Grove
8590 Laguna Grove Drive
Elk Grove, CA 95757
Dealership Experience
22 yrs, 5 mos
Specialties & Trainings
Nissan Bronze Certified
Nissan Award of Excellence Winner
258 Reviews
Write a Review258 Reviews of John Brooks
July 30, 2026
John and Patrick were friendly and professional and took very good care of our car and were knowledgeable and kept us informed of what was going on. I have bought two Nissan Rogue’s here and they have alway very good care of our car and were knowledgeable and kept us informed of what was going on. I have bought two Nissan Rogue’s here and they have always taken good care of the cars and me. Thank you More
July 14, 2026
I have worked with John and recently Raul both very professional. Noticing I bring my vehicle from Stockton instead of using our local Nissan because I appreciate the attentiveness and not feel taken a professional. Noticing I bring my vehicle from Stockton instead of using our local Nissan because I appreciate the attentiveness and not feel taken advantage of as I have felt on multiple occasions when visiting my local Nissan Service Dept. More
Other Employees Tagged: Raul Ruiz
July 08, 2026
I’ve had this advisor a few times and each time he has been so nice and accommodating! been so nice and accommodating! More
Other Employees Tagged: Jon Murphy, Raul Ruiz
July 05, 2026
Great customer service and virdiana was very helpful! ! Will be back in a couple months for some service ! Will be back in a couple months for some service More
Other Employees Tagged: Jeff Stoughton, Jack Stevens, Marilyn Mamitag, Rebecca Garcia, Alexander Moreno, Jon Murphy, Raul Ruiz, Carlos Parga, Brandon Neveadomi , Virdiana
July 03, 2026
Great speed at solving the problem. Customer service is excellent. I thank you for the help you did. Customer service is excellent. I thank you for the help you did. More
Other Employees Tagged: Jeff Stoughton , All the staff mechanics/technicians that helped out as well. Thank you.
July 01, 2026
Professional and courteous, lounge and bathroom was clean and they had a TV , coffee and hot water and they had a TV , coffee and hot water More
Other Employees Tagged: Jeff Stoughton, Jon Murphy, Raul Ruiz
June 30, 2026
Great Service All Around. Always Satisfied With The Service I Get Here. They Always Take Care Of My Cars Needs. Always Satisfied With The Service I Get Here. They Always Take Care Of My Cars Needs. More
Other Employees Tagged: Patrick Braxton, Rebecca Garcia, Marc Lauture
June 16, 2026
I dropped my car off around 10 am (with an appointment) on my lunch break. My car needed brake fluid replacement, which I am told by other mechanics takes 45 minutes to an hour. I came back over 5 hours la on my lunch break. My car needed brake fluid replacement, which I am told by other mechanics takes 45 minutes to an hour. I came back over 5 hours later after work by Lyft and my car was still not ready. I am not sure they had even started replacing the brake fluid, because I had to then wait over an hour. If I had a choice I would take my car elsewhere but I feel limited as many mechanics will not service EVs. More

