Raul Ruiz
Raul Ruiz at Nissan of Elk Grove

Raul Ruiz

Service Advisor

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

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4.8
112 Reviews
4.8

112 Reviews

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112 Reviews of Raul Ruiz

September 30, 2026

Dealership Rating
Employee Rating

Everyone is always nice and helpful. Raul was a pleasure to work with and knowledgeable. More

by TWEETY111579
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 01, 2026

Nissan of Elk Grove responded

Thank you for your wonderful review! We are thrilled to hear that everyone was nice and helpful during your visit to Nissan of Elk Grove and that Raul was a pleasure to work with. We appreciate your kind words and hope to see you again soon! Sincerely, The Team at Nissan of Elk Grove

September 25, 2026

Dealership Rating
Employee Rating

They are always courteous and give a realistic timeframe to get the car back.. I very much appreciated the grace period they gave me for my service More

by GAILADAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2026

Nissan of Elk Grove responded

Thank you for your wonderful review! We’re glad to hear that you appreciated the courteous service and realistic timeframe we provided for your car. Our team strives to ensure a positive experience for all our customers at Nissan of Elk Grove. We look forward to assisting you again in the future! Sincerely, The Team at Nissan of Elk Grove

September 12, 2026

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Always a pleasurable and seamless experience. The whole service department is cohesive and well organized. Mostly we are taken care of by Jon. Sometimes Raul. Both are very professional and co More

by SHONDMOORE3
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy

Sep 12, 2026

Nissan of Elk Grove responded

Appreciate you letting us know about your experience, Shon! We’re glad to hear that you consistently have a pleasurable experience at Nissan of Elk Grove. Jon and Raul are indeed valuable members of our team, and it’s great to know they make your visits enjoyable and efficient. We appreciate your kind words about our service department, and we look forward to welcoming you back for your next appointment! Thank you for being a part of our Nissan family! Sincerely, The Team at Nissan of Elk Grove

September 08, 2026

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Employee Rating

Courtesy provided! Communicated my concerns and addressed them! Question the new tires ?? didn't look new More

by LADYSCORPIO007
Recommend Dealer
Yes

Other Employees Tagged: Raul Ruiz

Sep 08, 2026

Nissan of Elk Grove responded

Thank you for your review! We're glad to hear that our team effectively communicated with you and addressed your concerns. Regarding the new tires, we appreciate your feedback and will definitely look into this matter further. We value your experience at Nissan of Elk Grove and hope to see you again soon! Sincerely, The Team at Nissan of Elk Grove

August 23, 2026

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Friendly service dept. employees but no shuttle service provided like many other Elk Grove auto mall dealerships. More

by NEIL.LUISA
Service Price Transparency
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Recommend Dealer
Yes
Aug 24, 2026

Nissan of Elk Grove responded

Thank you for your feedback, Luisa. We appreciate your kind words about our service department staff at Nissan of Elk Grove. We understand the importance of shuttle service and will take your input into consideration as we strive to enhance our customer experience. If you have any further suggestions or concerns, please feel free to reach out to us. We hope to see you again soon! Sincerely, The Team at Nissan of Elk Grove

July 14, 2026

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I have worked with John and recently Raul both very professional. Noticing I bring my vehicle from Stockton instead of using our local Nissan because I appreciate the attentiveness and not feel taken a More

by MN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Brooks

Jul 14, 2026

Nissan of Elk Grove responded

Thank you for your feedback! We're thrilled to hear about your positive experiences with John and Raul at Nissan of Elk Grove. We strive to provide attentive and professional service, and we're glad you appreciate our efforts. Your trust means a lot to us, and we look forward to serving you again on your next visit. Safe travels from Stockton! Sincerely, The Team at Nissan of Elk Grove

July 14, 2026

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Employee Rating

Raul Ruiz has always helped me with all my questions, concerns, and good recommendations for my car's maintenance. Great customer service from him, kind and friendly. More

by ARANGOCMS
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 14, 2026

Nissan of Elk Grove responded

Thank you for your wonderful review! We’re thrilled to hear about your positive experience with Raul at Nissan of Elk Grove. Our team is dedicated to providing excellent customer service, and it’s great to know Raul has been so helpful with your car’s maintenance. We look forward to assisting you again in the future! Sincerely, The Team at Nissan of Elk Grove

July 08, 2026

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I’ve had this advisor a few times and each time he has been so nice and accommodating! More

by MILABANH
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: John Brooks, Jon Murphy

Jul 08, 2026

Nissan of Elk Grove responded

Thank you for your kind words! We’re delighted to hear that you’ve had great experiences with our advisor at Nissan of Elk Grove. Our team strives to provide excellent service and appreciates your feedback. We look forward to seeing you again soon! Sincerely, The Team at Nissan of Elk Grove

July 05, 2026

Dealership Rating
Employee Rating

Great customer service and virdiana was very helpful! ! Will be back in a couple months for some service More

by THEREALRAYBANDZZZZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 05, 2026

Nissan of Elk Grove responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience with our team and that Virdiana was able to assist you. We look forward to seeing you again in a couple of months for your service at Nissan of Elk Grove! Sincerely, The Team at Nissan of Elk Grove

July 04, 2026

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Employee Rating

He did an excellent job and I appreciate him helping me with this service Thank you Raul More

by TALATSATTAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 04, 2026

Nissan of Elk Grove responded

Thank you for your kind words! We’re thrilled to hear that you had an excellent experience with Raul at Nissan of Elk Grove. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Nissan of Elk Grove

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