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Raul Ruiz
Raul Ruiz at Nissan of Elk Grove

Raul Ruiz

Service Advisor

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

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4.8
108 Reviews
4.8

108 Reviews

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108 Reviews of Raul Ruiz

August 23, 2026

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Employee Rating

Friendly service dept. employees but no shuttle service provided like many other Elk Grove auto mall dealerships. More

by NEIL.LUISA
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Recommend Dealer
Yes
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Aug 24, 2026

Nissan of Elk Grove responded

Thank you for your feedback, Luisa. We appreciate your kind words about our service department staff at Nissan of Elk Grove. We understand the importance of shuttle service and will take your input into consideration as we strive to enhance our customer experience. If you have any further suggestions or concerns, please feel free to reach out to us. We hope to see you again soon! Sincerely, The Team at Nissan of Elk Grove

July 14, 2026

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I have worked with John and recently Raul both very professional. Noticing I bring my vehicle from Stockton instead of using our local Nissan because I appreciate the attentiveness and not feel taken a More

by MN
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: John Brooks

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Jul 14, 2026

Nissan of Elk Grove responded

Thank you for your feedback! We're thrilled to hear about your positive experiences with John and Raul at Nissan of Elk Grove. We strive to provide attentive and professional service, and we're glad you appreciate our efforts. Your trust means a lot to us, and we look forward to serving you again on your next visit. Safe travels from Stockton! Sincerely, The Team at Nissan of Elk Grove

July 14, 2026

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Raul Ruiz has always helped me with all my questions, concerns, and good recommendations for my car's maintenance. Great customer service from him, kind and friendly. More

by ARANGOCMS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 14, 2026

Nissan of Elk Grove responded

Thank you for your wonderful review! We’re thrilled to hear about your positive experience with Raul at Nissan of Elk Grove. Our team is dedicated to providing excellent customer service, and it’s great to know Raul has been so helpful with your car’s maintenance. We look forward to assisting you again in the future! Sincerely, The Team at Nissan of Elk Grove

July 08, 2026

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I’ve had this advisor a few times and each time he has been so nice and accommodating! More

by MILABANH
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brooks, Jon Murphy

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Jul 08, 2026

Nissan of Elk Grove responded

Thank you for your kind words! We’re delighted to hear that you’ve had great experiences with our advisor at Nissan of Elk Grove. Our team strives to provide excellent service and appreciates your feedback. We look forward to seeing you again soon! Sincerely, The Team at Nissan of Elk Grove

July 05, 2026

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Great customer service and virdiana was very helpful! ! Will be back in a couple months for some service More

by THEREALRAYBANDZZZZZ
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brooks, Jeff Stoughton, Jack Stevens, Marilyn Mamitag, Rebecca Garcia, Alexander Moreno, Jon Murphy, Carlos Parga, Brandon Neveadomi , Virdiana

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Jul 05, 2026

Nissan of Elk Grove responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience with our team and that Virdiana was able to assist you. We look forward to seeing you again in a couple of months for your service at Nissan of Elk Grove! Sincerely, The Team at Nissan of Elk Grove

July 04, 2026

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He did an excellent job and I appreciate him helping me with this service Thank you Raul More

by TALATSATTAR
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Recommend Dealer
Yes
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Jul 04, 2026

Nissan of Elk Grove responded

Thank you for your kind words! We’re thrilled to hear that you had an excellent experience with Raul at Nissan of Elk Grove. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Nissan of Elk Grove

July 02, 2026

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Very helpful and authentic service i really enjoyed the service they provided me i would like to appreciate More

by SHIVANIKAMNI371
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Stoughton

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Jul 03, 2026

Nissan of Elk Grove responded

Thank you for your kind words, Shivani! We’re thrilled to hear that you enjoyed the authentic service at Nissan of Elk Grove. Your appreciation means a lot to us, and we look forward to assisting you again in the future! Sincerely, The Team at Nissan of Elk Grove

July 01, 2026

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Employee Rating

Professional and courteous, lounge and bathroom was clean and they had a TV , coffee and hot water More

by ATOYOTAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brooks, Jeff Stoughton, Jon Murphy

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Jul 02, 2026

Nissan of Elk Grove responded

Thank you for taking the time to leave such a positive review! We’re glad to hear you enjoyed our clean lounge and bathroom facilities, along with the amenities we provide at Nissan of Elk Grove. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future! Sincerely, The Team at Nissan of Elk Grove

June 16, 2026

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Employee Rating

Great in and out time. Usually takes 2.5-3hrs for oil change and tire rotation I was out in 2hrs. Everyone was very courteous. More

by PAT9436
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 16, 2026

Nissan of Elk Grove responded

Thank you for your fantastic review, Pat! We're glad to hear that your oil change and tire rotation at Nissan of Elk Grove was completed in just 2 hours, and that our staff provided courteous service. Our team appreciates your feedback, and we hope to see you again for your next service! Sincerely, The Team at Nissan of Elk Grove

June 08, 2026

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Employee Rating

Elk Grove Nissan always does a great job. Fast and efficient. Great deal on the oil change for Memorial Day More

by SJONES6474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brooks, Jeff Stoughton, Rebecca Garcia, Jon Murphy, Brandon Neveadomi

Print
Jun 09, 2026

Nissan of Elk Grove responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Nissan of Elk Grove and that you took advantage of our Memorial Day oil change deal. We appreciate your kind words about our team’s efficiency. Looking forward to seeing you again soon! Sincerely, The Team at Nissan of Elk Grove

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