Brandon Neveadomi

Nissan of Elk Grove responded

Thank you for the 5-stars! We’re pleased to hear that Brandon provided you with such a positive experience and continues to earn your trust when Marc is unavailable. Building strong relationships with our customers is very important to us, and we truly appreciate your confidence in our team. We'll be here to welcome you back in the future whenever you need us!

Nissan of Elk Grove responded

Thank you for the 5-star rating! We’re glad to know you’ve continued to have positive experiences over the years and truly appreciate your loyalty and support. We also appreciate hearing what services guests value most, as it helps us continue improving the overall experience we provide. We look forward to the next time we can assist you!

Nissan of Elk Grove responded

Thank you for sharing your experience. We understand how frustrating and confusing it can be to receive differing opinions about a recommended repair. Our goal is always to provide honest assessments based on what our technicians observe during the inspection process. We appreciate your feedback and value the opportunity to continue improving communication and transparency with our guests. If you have not already, please don't hesitate to get in contact with our service manager, Patrick Braxton, for any current or lasting concerns and/or questions about your service.

Nissan of Elk Grove responded

Thank you for sharing your experience. We’re delighted to hear that Brandon has consistently provided such attentive and personable service during your visits. It’s great to know he takes the time to remember you and your family, and that you feel confident bringing your questions and concerns to him. We truly appreciate your continued trust and look forward to seeing you again!

Nissan of Elk Grove responded

Thank you for your kind words. We’re glad to hear Brandon has been a reliable resource for you over the years and that his knowledge and support have made a difference in your experience. We truly appreciate your continued trust and support in our dealership!

Nissan of Elk Grove responded

Thank you for sharing your experience. We’re sorry for the frustration you encountered regarding the initial repair process and communication. We understand your concerns about confidence in your vehicle and regret that the situation did not meet expectations from the start. We’re glad the issue was ultimately addressed, and we truly appreciate your patience and you giving us the opportunity to make it right. If you have not already, please don't hesitate to get in contact with our service manager, Patrick Braxton, for any current or remaining concerns and/or questions about your service, we would love to help!

Nissan of Elk Grove responded

Thank you for sharing your experience. We’re glad to hear our team provided professional service, kept you well informed throughout the process, and completed your vehicle repairs in a timely manner. We appreciate your feedback and look forward to assisting you again in the future.

Nissan of Elk Grove responded

Thank you for sharing your experience! We’re glad the work on your vehicle was completed on time and that your request to have the inside of the windshield cleaned was taken care of as well. Attention to those details matters, and we appreciate you trusting us with your service!

Nissan of Elk Grove responded

Thanks for sharing your feedback. We’re glad to hear you had a positive experience with John Brooks and that he made your visit a little more enjoyable, while taking good care of your service needs. We always stive to provide personable and welcoming interactions and we're happy to hear you received just that. We appreciate you choosing us and look forward to seeing you again.

Nissan of Elk Grove responded

Thank you for sharing your honest feedback. We’re sorry to hear that your experience did not meet your expectations, particularly regarding the resolution process and communication during your visit. We understand how important it is to feel confident that repairs are fully completed and properly verified before a vehicle is returned. We appreciate you bringing this to our attention and we would love to see if we can make this right. If you have not already, please don't hesitate to get in contact with our service manager, Patrick Braxton, for any current or lasting concerns and/or questions about your service.