Brandon Neveadomi | Page 2

Nissan of Elk Grove responded

Thank you for your fantastic review! It's wonderful to hear that you had a great experience with our customer service at Nissan of Elk Grove. We appreciate your kind words regarding our thoroughness and timely assistance. We look forward to serving you again in the future! Sincerely, The Team at Nissan of Elk Grove

Nissan of Elk Grove responded

Thank you for your feedback. We understand your concerns regarding the water flow in the bathroom sink and the wait time for your vehicle at Nissan of Elk Grove. Your experience is important to us, and we appreciate you bringing these issues to our attention. Please feel free to reach out to us directly so we can discuss your concerns further. We hope to provide you with a positive experience moving forward. Sincerely, The Team at Nissan of Elk Grove

Nissan of Elk Grove responded

Thank you for your kind words! We truly appreciate your positive feedback about the great service you received from Brandon at Nissan of Elk Grove. We’re glad that our team was able to assist you effectively. We look forward to welcoming you back next time! Sincerely, The Team at Nissan of Elk Grove

Nissan of Elk Grove responded

Thank you for the 5-stars! We’re pleased to hear that Brandon provided you with such a positive experience and continues to earn your trust when Marc is unavailable. Building strong relationships with our customers is very important to us, and we truly appreciate your confidence in our team. We'll be here to welcome you back in the future whenever you need us!

Nissan of Elk Grove responded

Thank you for the 5-star rating! We’re glad to know you’ve continued to have positive experiences over the years and truly appreciate your loyalty and support. We also appreciate hearing what services guests value most, as it helps us continue improving the overall experience we provide. We look forward to the next time we can assist you!

Nissan of Elk Grove responded

Thank you for sharing your experience. We understand how frustrating and confusing it can be to receive differing opinions about a recommended repair. Our goal is always to provide honest assessments based on what our technicians observe during the inspection process. We appreciate your feedback and value the opportunity to continue improving communication and transparency with our guests. If you have not already, please don't hesitate to get in contact with our service manager, Patrick Braxton, for any current or lasting concerns and/or questions about your service.

Nissan of Elk Grove responded

Thank you for sharing your experience. We’re delighted to hear that Brandon has consistently provided such attentive and personable service during your visits. It’s great to know he takes the time to remember you and your family, and that you feel confident bringing your questions and concerns to him. We truly appreciate your continued trust and look forward to seeing you again!

Nissan of Elk Grove responded

Thank you for your kind words. We’re glad to hear Brandon has been a reliable resource for you over the years and that his knowledge and support have made a difference in your experience. We truly appreciate your continued trust and support in our dealership!

Nissan of Elk Grove responded

Thank you for sharing your experience. We’re sorry for the frustration you encountered regarding the initial repair process and communication. We understand your concerns about confidence in your vehicle and regret that the situation did not meet expectations from the start. We’re glad the issue was ultimately addressed, and we truly appreciate your patience and you giving us the opportunity to make it right. If you have not already, please don't hesitate to get in contact with our service manager, Patrick Braxton, for any current or remaining concerns and/or questions about your service, we would love to help!

Nissan of Elk Grove responded

Thank you for sharing your experience. We’re glad to hear our team provided professional service, kept you well informed throughout the process, and completed your vehicle repairs in a timely manner. We appreciate your feedback and look forward to assisting you again in the future.