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Jeff Stoughton
Jeff Stoughton at Nissan of Elk Grove

Jeff Stoughton

Service Advisor

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

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4.8
80 Reviews
4.8

80 Reviews

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80 Reviews of Jeff Stoughton

September 29, 2026

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Employee Rating

I had taken in my 2014 Infiniti QX70 for a transmission service. Shortly after. it started acting up. I took it back into Nissan of Elk Grove and talked to Patrick (service manager) about my issues. He too More

by QX70Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Braxton

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Sep 29, 2026

Nissan of Elk Grove responded

Grateful for you sharing this lovely experience with us! We truly appreciate your loyalty to Nissan of Elk Grove over the years and are delighted to hear that Patrick was able to resolve the issues with your 2014 Infiniti QX70. It’s great to know that you felt supported and that we could restore your confidence in our service. We look forward to continuing to serve you and your vehicle in the future! Sincerely, The Team at Nissan of Elk Grove

September 25, 2026

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They are always courteous and give a realistic timeframe to get the car back.. I very much appreciated the grace period they gave me for my service More

by GAILADAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brooks, Rebecca Garcia, Jon Murphy, Raul Ruiz, Brandon Neveadomi

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Sep 26, 2026

Nissan of Elk Grove responded

Thank you for your wonderful review! We’re glad to hear that you appreciated the courteous service and realistic timeframe we provided for your car. Our team strives to ensure a positive experience for all our customers at Nissan of Elk Grove. We look forward to assisting you again in the future! Sincerely, The Team at Nissan of Elk Grove

September 24, 2026

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Always professional staff every time I need service on my vehicle and pleasant to work with. More

by AUGGIESMOM210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 24, 2026

Nissan of Elk Grove responded

Thank you for your kind words! We appreciate your feedback about our professional staff at Nissan of Elk Grove. It's great to hear that you had a pleasant experience with us every time you needed service on your vehicle. We look forward to assisting you again in the future! Sincerely, The Team at Nissan of Elk Grove

July 28, 2026

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The service was quick and staff was helpful. The car was done before the estimated time. More

by DARKSPIRIT2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 28, 2026

Nissan of Elk Grove responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our quick service and helpful staff at Nissan of Elk Grove. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at Nissan of Elk Grove

July 11, 2026

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Service was fine. The people were very courteous and professional. Will bring my car back for service. More

by Dave
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
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Jul 11, 2026

Nissan of Elk Grove responded

Thank you for your feedback, Dave! We appreciate hearing that you found our team at Nissan of Elk Grove courteous and professional. We look forward to seeing you again for your next service visit! Sincerely, The Team at Nissan of Elk Grove

July 06, 2026

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Service advisor was very nice very kind and didn’t try to push a whole lot of stuff on us. We felt that he was great! More

by STEFFENSJ64
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Jul 07, 2026

Nissan of Elk Grove responded

Thank you for your wonderful review! We are thrilled to hear that our service advisor provided you with a positive experience at Nissan of Elk Grove. Your feedback about their kindness and approach means a lot to us. We look forward to serving you again in the future! Sincerely, The Team at Nissan of Elk Grove

July 05, 2026

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Great customer service and virdiana was very helpful! ! Will be back in a couple months for some service More

by THEREALRAYBANDZZZZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brooks, Jack Stevens, Marilyn Mamitag, Rebecca Garcia, Alexander Moreno, Jon Murphy, Raul Ruiz, Carlos Parga, Brandon Neveadomi , Virdiana

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Jul 05, 2026

Nissan of Elk Grove responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience with our team and that Virdiana was able to assist you. We look forward to seeing you again in a couple of months for your service at Nissan of Elk Grove! Sincerely, The Team at Nissan of Elk Grove

July 03, 2026

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Employee Rating

Great speed at solving the problem. Customer service is excellent. I thank you for the help you did. More

by ABRAHAMSHERIFF8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brooks , All the staff mechanics/technicians that helped out as well. Thank you.

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Jul 04, 2026

Nissan of Elk Grove responded

Thank you for your kind words, Abraham! We appreciate your feedback and are thrilled to know that you experienced great speed in solving the problem with our customer service at Nissan of Elk Grove. We look forward to assisting you again in the future! Sincerely, The Team at Nissan of Elk Grove

July 02, 2026

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Employee Rating

Very helpful and authentic service i really enjoyed the service they provided me i would like to appreciate More

by SHIVANIKAMNI371
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raul Ruiz

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Jul 03, 2026

Nissan of Elk Grove responded

Thank you for your kind words, Shivani! We’re thrilled to hear that you enjoyed the authentic service at Nissan of Elk Grove. Your appreciation means a lot to us, and we look forward to assisting you again in the future! Sincerely, The Team at Nissan of Elk Grove

July 01, 2026

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Employee Rating

Professional and courteous, lounge and bathroom was clean and they had a TV , coffee and hot water More

by ATOYOTAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brooks, Jon Murphy, Raul Ruiz

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Jul 02, 2026

Nissan of Elk Grove responded

Thank you for taking the time to leave such a positive review! We’re glad to hear you enjoyed our clean lounge and bathroom facilities, along with the amenities we provide at Nissan of Elk Grove. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future! Sincerely, The Team at Nissan of Elk Grove

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