Billy Saeturn

Nissan of Elk Grove responded

Thank you for sharing your honest feedback. We’re sorry to hear that your experience did not meet your expectations, particularly regarding the resolution process and communication during your visit. We understand how important it is to feel confident that repairs are fully completed and properly verified before a vehicle is returned. We appreciate you bringing this to our attention and we would love to see if we can make this right. If you have not already, please don't hesitate to get in contact with our service manager, Patrick Braxton, for any current or lasting concerns and/or questions about your service.

Nissan of Elk Grove responded

Thank you for sharing your experience. We’re glad everything was handled in a timely manner and that the service worked out well for you. It’s good to hear Jon stayed on top of things and kept you updated along the way. We appreciate you stopping by and hope to see you again in the future.

Nissan of Elk Grove responded

Thank you for sharing your feedback. We understand your concern about a warning light appearing after your recent service. Your comments are appreciated and have been noted by our team for review.

Nissan of Elk Grove responded

Thank you for your kind review. We’re pleased to hear that our team was able to provide timely and effective service while keeping communication clear throughout the process. We look forward to welcoming you back in the future whenever you need us.

Nissan of Elk Grove responded

Thank you for your continued trust in our team. It’s always rewarding to know your visits are met with the level of care and communication you expect. We appreciate your support and look forward to assisting you again.

Nissan of Elk Grove responded

Thank you for sharing that moment with us. We’re truly grateful for your husband’s service, and it means a lot to know that our technician could assist in making your visit feel welcoming, attentive, and personable. We’re proud to have a team that genuinely cares about our customers and takes the time to show appreciation.

Nissan of Elk Grove responded

Thank you for the wonderful review. We strive to provide excellent service throughout every process, and we’re thrilled that our team has made a strong impression during your visits. We appreciate your support and look forward to providing you the same great service in the future!

Nissan of Elk Grove responded

Joe, Thank you so much for the fantastic review! We’re glad to hear Lee and our Internet Sales team provided a smooth and pressure-free experience. It’s great to know this was your easiest vehicle purchase yet! We’re honored to have earned your trust and look forward to serving you for years to come. Welcome to the Elk Grove Nissan family!

Nissan of Elk Grove responded

Thank you for your 5-star review! We are so glad you've had several good experiences with us and nothing makes us happier than knowing we've been able to assist you with 3 different Nissan vehicles! We appreciate your business and look forward to the next time we can assist you!

Nissan of Elk Grove responded

jimxxx, Thank you so much for the great review. We are so glad we could be there to ensure you had a smooth and easy experience with us. We look forward to seeing you again, but until then, happy motoring!