Jhan Suarez

Jahn and Matthew were excellent. They made an out of state purchase quick and easy. They made an out of state purchase quick and easy. More

by DLEV16 Verified Customer Verified Customer

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The salesman was spectacular. No pressure and answered all my questions. He wasn’t rushing me or pushy at all. Very professional and helpful. Extremely knowledgeable about t No pressure and answered all my questions. He wasn’t rushing me or pushy at all. Very professional and helpful. Extremely knowledgeable about the car. More

by akruggiero Verified Customer Verified Customer

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We had an outstanding experience at Lexus of North Miami thanks to the exceptional service from Jhan and Amauri. Jhan truly went above and beyond his responsibilities. He was patient, professional, and c thanks to the exceptional service from Jhan and Amauri. Jhan truly went above and beyond his responsibilities. He was patient, professional, and consistently kept us updated. His attention to detail and dedication made the entire experience smooth and stress-free. He constantly kept us updated and ensured everything was working out the way it should be. Amauri was incredibly clear and transparent throughout the entire process—he communicated everything thoroughly and made sure I was informed every step of the way. We couldn’t have asked for better service. Highly recommend! More

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I had great service at Lexus of North Miami Short wait and leased my new 2025 Lexus IS with ease. and leased my new 2025 Lexus IS with ease. More

by cruzml66 Verified Customer Verified Customer

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I purchased a 2025 IS350 here in April, only because I wanted the Ultrasonic Blue, and the experience was horrible. I declined their lowball trade-in offer on my car with only 500 miles, so the finance wanted the Ultrasonic Blue, and the experience was horrible. I declined their lowball trade-in offer on my car with only 500 miles, so the finance manager, Ibrahim Umar, spent hours trying to stick me with the highest interest rate possible, despite my perfect credit. He was condescending the entire time, constantly asking, “You happy??” Just remember, dealers often inflate your rate to profit off your loan. On the highway ride home, I noticed tire flat spots, as a vibration, likely from the car sitting too long. Days later, my service advisor, Kristi Moore, dismissed the issue and said I wouldn’t be getting new tires because her techs didn’t feel a vibration, after dangerously speeding on US1, no less. Her techs abused my brand-new car, flooring it to 6,000 RPM and 60 mph on side roads, trying to replicate the issue. I spent seven hours in service, and they only replaced one tire to humor me, which fixed nothing. After two more weeks and a battle with Lexus corporate, another dealer stepped up and replaced all the tires. North Miami refused to take accountability for an issue with the car they sold me. Beware: Once you sign the paperwork, you’re on your own. More

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Ron and Jhan on the sales side were superb--they kept me updated on the status of the vehicle and answered all my texts and calls quickly. Matt Silva in finance closed the deal efficiently. updated on the status of the vehicle and answered all my texts and calls quickly. Matt Silva in finance closed the deal efficiently. More

by rdeburro Verified Customer Verified Customer

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See Jhan Suarez at North Miami Lexus, HE IS YOUR GUY! !! I have owned Lexus for over 30 years Jhan Suarez at North Miami Lexus, has my business from now on. Treated my with respect and honesty!!! !! I have owned Lexus for over 30 years Jhan Suarez at North Miami Lexus, has my business from now on. Treated my with respect and honesty!!! More

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The experience was incredible. Our gratitude to Jhan Suárez and Matthew Silva, both of them were beyond incredible. Always a great experience at Lexus of North Miami Our gratitude to Jhan Suárez and Matthew Silva, both of them were beyond incredible. Always a great experience at Lexus of North Miami More

by belrofer Verified Customer Verified Customer

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Jhan provided exceptional service in resolving all pending issues with my vehicle. His attention to detail and expertise were evident throughout the process. He kept me informed every step of the way. pending issues with my vehicle. His attention to detail and expertise were evident throughout the process. He kept me informed every step of the way. I appreciate his dedication to ensuring my vehicle ended in top condition. He was as amazing when I bought it as when I brought it to resolve the pending issues. I recommend Lexus of North Miami for your next vehicle; just make sure you ask for Jhan —definitely a five-star experience! More

by fraga01 Verified Customer Verified Customer

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I'm from TX and The Dealer ship in TX don't have the car GX550 premium plus and waiting list 6m-1 year. I found this dealer in Miami has the car i'm looking for, and so happy to talk and worked with Anna & GX550 premium plus and waiting list 6m-1 year. I found this dealer in Miami has the car i'm looking for, and so happy to talk and worked with Anna & Jhan, they spoke and answered all questions, professional to work with, even they did not give any deals, deposited and asked to pay full amount before car coming. But i'm satisfied with my car and hired to ship the car back to TX my own. More

by Sango Verified Customer Verified Customer

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