Jhan Suarez

Jhan provided exceptional service in resolving all pending issues with my vehicle. His attention to detail and expertise were evident throughout the process. He kept me informed every step of the way. pending issues with my vehicle. His attention to detail and expertise were evident throughout the process. He kept me informed every step of the way. I appreciate his dedication to ensuring my vehicle ended in top condition. He was as amazing when I bought it as when I brought it to resolve the pending issues. I recommend Lexus of North Miami for your next vehicle; just make sure you ask for Jhan —definitely a five-star experience! More

by fraga01 Verified Customer Verified Customer

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I'm from TX and The Dealer ship in TX don't have the car GX550 premium plus and waiting list 6m-1 year. I found this dealer in Miami has the car i'm looking for, and so happy to talk and worked with Anna & GX550 premium plus and waiting list 6m-1 year. I found this dealer in Miami has the car i'm looking for, and so happy to talk and worked with Anna & Jhan, they spoke and answered all questions, professional to work with, even they did not give any deals, deposited and asked to pay full amount before car coming. But i'm satisfied with my car and hired to ship the car back to TX my own. More

by Sango Verified Customer Verified Customer

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Gracias a Jhan mi experiencia en Lexus fue unica me ayudo y me explico cada detalle y me ayudo a escoger el carro que yo estaba buscando gracias a su gran experiencia regrese a comprar otro con el lo recomi y me explico cada detalle y me ayudo a escoger el carro que yo estaba buscando gracias a su gran experiencia regrese a comprar otro con el lo recomiendo 100% ya que no solo me ayudo a escoger el carro si no que en precio y financiamiento es un professional muchas gracias Jhan More

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The buying process was super easy and pleasant with Jhan. Also, Q, the finance manager made the closing very simple. A+ for both of them. Also, Q, the finance manager made the closing very simple. A+ for both of them. More

by cesar25618 Verified Customer Verified Customer

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Our experience was very good , received a detail explanation about the car we are looking and offer the possibility to drive.the only problem is the inventory. And we have to wait for a delivery.. T explanation about the car we are looking and offer the possibility to drive.the only problem is the inventory. And we have to wait for a delivery.. Thanks to Jhan Suarez for be and excellent salesman… And finally help us to obtain a good deal. , More

by Luisacosta Verified Customer Verified Customer

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Benny is always professional and he’s very passionate about what he does. Thank you!!! about what he does. Thank you!!! More

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Approximately a month and a half ago we reserved a new car from Lexus of North Miami. We are located in NC and love the dealership we work with here, however the Miami dealership was offering a substant car from Lexus of North Miami. We are located in NC and love the dealership we work with here, however the Miami dealership was offering a substantial savings on the model we wanted so we decided it would be worth it to have it shipped to us in NC. Once Lexus of North Miami had received our deposit, the communication became non existent. We would call multiple times with no answer and not receive a return call. We finally received a call from the shipping company to notify us the car was on its way and were able to pick up the car. (Had to drive 2 hours with 2 hour notice but we were just happy it was arriving) By the time the car was shipped, there were only 2 1/2 weeks left on the temporary tag and we were already due to make our first car payment. (We were accruing interest on the time the car wasn’t even in our possession) We have been calling once a week to check on our permanent NC tags and AGAIN nobody will return our calls. We are preparing to leave on our first road trip and as of today the temporary tag is expired. Nobody will return voicemails or emails. We are beyond frustrated. To spend this much money on a car and get this type of service is appalling. Unless you are in North Miami and can physically go into the dealership to make certain things are taken care of, I would strongly encourage you to go elsewhere. There are some amazing Lexus dealers out there. More

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Great experience @ Lexus of NM. Jhan helped, went above and beyond, and explained the process throughly. Very happy with the outcome. Jhan helped, went above and beyond, and explained the process throughly. Very happy with the outcome. More

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Wilma will work above and beyond to get you the price you’re looking for! you’re looking for! More

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