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Jay Miller
100 Reviews
I am a Lancaster County boy. Married to beautiful Colleen for 30 wonderful years, with 2 fantastic children. My son is at Villanova Law and my daughter is in NYC, working in PR. I'm a very proud dad! My BMW history goes in line with my history. In 1967 my dad bought a BMW 1600 Alpina, because he couldn't afford a Porsche 911. From that point on, we became a BMW family, which translated in to only BMWs for over 58 years! Both I and my brother are in the BMW business. Me in sales since 1990, and my brother a Master BMW Technician since 1980. I own several models, including a 2023 i4 Electric car, a 2011 X5 35i, a 2015 3 GT, a 2008 M3 Convertible, a 2008 335i Coupe, an R1200 S motorrad, and an ultra-rare 1974 2002 Turbo! Please reach out, and I will be glad to assist!
Read moreDealership Experience
20 yrs, 6 mos
Industry Experience
35 yrs, 6 mos
Specialties & Trainings
37-year BMW owner/driver
Classic BMW specialist
BMW Profiles in Achievement- Gold
BMW M Certified
100 Reviews
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100 Reviews of Jay Miller
January 17, 2026
I had an excellent experience working with my Jay. From the first interaction, he was professional, knowledgeable, and never pushy. He took the time to answer all of my questions, explained options cl From the first interaction, he was professional, knowledgeable, and never pushy. He took the time to answer all of my questions, explained options clearly, and made sure I felt confident throughout the entire process. The purchase was smooth and stress-free. I truly appreciated the transparency and customer-first approach. I would absolutely recommend him to anyone looking for a BMW. More
by butl9892
Verified CustomerOther Employees Tagged: Nick Capparelli
January 16, 2026
For the second time in 5 months we bought a new car from Jay and West Chester. The second experience was as seamless and painless as the first experience, maybe even better. They went the extra mile and fou Jay and West Chester. The second experience was as seamless and painless as the first experience, maybe even better. They went the extra mile and found the exact vehicle we wanted and made it happen on a tight timeline. On top of that the price was better than I expected. The paperwork was ready to go, there was no high pressure upsell, and we took delivery in light speed. Can’t say enough about Jay and his customer service. Definitely coming back for my next BMW. More
by gmomberger1971
Other Employees Tagged: Nick Capparelli
January 14, 2026
Jay Miller was very professional and took his time to explain all the details of the car. I would highly recommend BMW of Westchester probably the best new car experience I have ever had. explain all the details of the car. I would highly recommend BMW of Westchester probably the best new car experience I have ever had. More
by Robert S.
Other Employees Tagged: Jayson Kirk
January 05, 2026
Phenomenal purchasing experience - I really appreciate Jay's knowledge and partnership. Could not have gone any smoother... Jay's knowledge and partnership. Could not have gone any smoother... More
by william.matulka
Other Employees Tagged: Brooks Collins
December 14, 2025
Exceptional. It was an easy … no hassle experience. Jay was wonderful and I absolutely love the car. It is the ultimate driving experience. It was an easy … no hassle experience. Jay was wonderful and I absolutely love the car. It is the ultimate driving experience. More
by cmartin218
November 21, 2025
Jay Miller is great, and the main reason I keep going back to Otto’s. I believe this is my 4th BMW. Every purchase has been a great experience. Jay is an expert on BMWs and he’s always quick to answer an back to Otto’s. I believe this is my 4th BMW. Every purchase has been a great experience. Jay is an expert on BMWs and he’s always quick to answer any questions, or address any concerns. More
by domdnyc
Other Employees Tagged: Frank Adinolfi, Brooks Collins
November 15, 2025
The professionalism and friendliness at this dealer were awesome! I loved everything about this dealership! awesome! I loved everything about this dealership! More
by bhcddir
Other Employees Tagged: Melissa Gibson, Frank Adinolfi, Joe Izzi
November 14, 2025
Jay was delightful. ...knowlegable about every car we looked at....(all the one's we drove were certfied used)...even the one he didn't know was on the lot...& that was t ...knowlegable about every car we looked at....(all the one's we drove were certfied used)...even the one he didn't know was on the lot...& that was the one we bought....! More
by klcallahan2
Other Employees Tagged: Jay Miller
November 07, 2025
Jay was extremely helpful, knowledgeable and professional which made buying from him a wonderful experience! which made buying from him a wonderful experience! More
by JLAUDADIO
Other Employees Tagged: Jayson Kirk
