Jay Malkowski
Jay Malkowski at Russ Darrow Honda
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Jay Malkowski

Service Advisor

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

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108 Reviews

I started working at Russ Darrow back in 2013 which is where I got my start in the automotive industry. When I'm not helping service customers I enjoy spending time with my family and I play softball two nights a week. I'm a huge Wisconsin sports fan and enjoy watching all of them. When you're ready for service, I'm here to help and look forward to working with you.

Dealership Experience

11 yrs, 5 mos

Industry Experience

11 yrs, 5 mos

Languages Spoken

English English

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108 Reviews

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108 Reviews of Jay Malkowski

July 10, 2023

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Employee Rating

Good consistent service with a great working staff. I will go back! They treat their customers well! More

by rpproductions81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angela David

March 22, 2022

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Employee Rating

Device is easy to schedule on line. The car was done at the time they indicated More

by elarsen88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 15, 2022

Dealership Rating
Employee Rating

Service advisor Jay is great to deal with,makes everything seem to go super fast and easy.Keeps you informed on time left and anything the mechanic finds to be needed..Enjoy this dealership due to More

by mike s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 13, 2022

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Easy to schedule an appointment. Fast service the actual day of service. Everyone was courteous and professional. More

by Tdk414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 13, 2022

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Employee Rating

Everything was fine they did good work I like what they did I will be telling friends More

by ermawhiting
Quality Of Work
Friendliness
Recommend Dealer
Yes

February 12, 2022

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I love them every time I come the service is nice and fast the workers are always on their job they help with all my questions and concerns I love this dealer I could’ve found a better please to get my c More

by Breonteball
Customer Service
Friendliness
Price
Recommend Dealer
Yes

February 11, 2022

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Employee Rating

I bought this car at Russ Darrow Honda. It was stolen a few years ago & R/D fixed it for $10,500.00 (I payed the $500.00) The car came back to me like new. All the Pick-an-Save dings were gone. ect.ect. I More

by bnavyret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 11, 2022

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service was excellent, Jay, the service advisor could not have been any better. I am in my mid eighties and was treated like I was their most important customer. Thank you so much. More

by G-G (Great-Grandma)
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 10, 2022

Dealership Rating
Employee Rating

The people are always very friendly and helpful. They take great care of our vehicles. Jay is the best! More

by Hondacrvfan60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 31, 2022

Dealership Rating
Employee Rating

Always gets you in and done within the stated time frame and is always friendly More

by gserfozo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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