I started working at Russ Darrow back in 2013 which is where I got my start in the automotive industry. When I'm not helping service customers I enjoy spending time with my family and I play softball two nights a week. I'm a huge Wisconsin sports fan and enjoy watching all of them. When you're ready for service, I'm here to help and look forward to working with you.
Read moreDealership Experience
11 yrs, 5 mos
Industry Experience
11 yrs, 5 mos
Languages Spoken
English
108 Reviews
Write a Review108 Reviews of Jay Malkowski
July 10, 2023
Good consistent service with a great working staff. I will go back! They treat their customers well! I will go back! They treat their customers well! More
Other Employees Tagged: Angela David
March 22, 2022
Device is easy to schedule on line. The car was done at the time they indicated The car was done at the time they indicated More
Other Employees Tagged: Eric Nelson, Alondra Sandoval, Jonathan Stein, Christopher Berger, Angela David
March 15, 2022
Service advisor Jay is great to deal with,makes everything seem to go super fast and easy.Keeps you informed on time left and anything the mechanic finds to be needed..Enjoy this dealership due to everything seem to go super fast and easy.Keeps you informed on time left and anything the mechanic finds to be needed..Enjoy this dealership due to honest,knowledgeable and fair prices on service.. More
February 12, 2022
I love them every time I come the service is nice and fast the workers are always on their job they help with all my questions and concerns I love this dealer I could’ve found a better please to get my c fast the workers are always on their job they help with all my questions and concerns I love this dealer I could’ve found a better please to get my car from More
Other Employees Tagged: George Matthews, Glenn Tucek, Gregory Lecher, Victor Delgado, AL COBB, Jonathan Stein, Malcolm Luvene, Christopher Berger , Joshua Eynon
February 11, 2022
I bought this car at Russ Darrow Honda. It was stolen a few years ago & R/D fixed it for $10,500.00 (I payed the $500.00) The car came back to me like new. All the Pick-an-Save dings were gone. ect.ect. I few years ago & R/D fixed it for $10,500.00 (I payed the $500.00) The car came back to me like new. All the Pick-an-Save dings were gone. ect.ect. I had a funny experience when I called for service a few years ago. My call went to headquarters someplace? They wanted my name, rank,& service # and on & on & on. When I came in I told Jay Malkowski what happened and he apologized for what happened and gave me his phone #. The reason I'm sending this e-mail to U now is because I just had service done by Jay & It went well. I know the reason for the 3.5% mark-up (I paid cash) I would do the same & then bill U. I didn't give you guys a 5 star because I think there is always room for improvement (I had 2 cups of coffee & a bag of chips) I think your service is outstanding and I should have marked 7 0r 8 stars. Because of Jay Malkowski I have had and will continue to have all my service work done here. I don't "feel taken" when I pay $358.50 for service. Keep up the good work. Bryan. More
February 11, 2022
service was excellent, Jay, the service advisor could not have been any better. I am in my mid eighties and was treated like I was their most important customer. Thank you so much. have been any better. I am in my mid eighties and was treated like I was their most important customer. Thank you so much. More