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Jay Malkowski
Refer Me
124 Reviews
I started working at Russ Darrow back in 2013 which is where I got my start in the automotive industry. When I'm not helping service customers I enjoy spending time with my family and I play softball two nights a week. I'm a huge Wisconsin sports fan and enjoy watching all of them. When you're ready for service, I'm here to help and look forward to working with you.
Read moreDealership Experience
11 yrs, 7 mos
Industry Experience
11 yrs, 7 mos
Languages Spoken
English
124 Reviews
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124 Reviews of Jay Malkowski
March 09, 2025
I go past two other Honda Dealers near my home. I love the service I receive from Rachel she’s the best, so are the technicians. The service manager Jay and the GM George are great!! I will always I love the service I receive from Rachel she’s the best, so are the technicians. The service manager Jay and the GM George are great!! I will always go out of my way to have my service here as well as purchase all my vehicles here. More
by Delunakr
Verified CustomerOther Employees Tagged: George Matthews, Gregory Lecher, Lesia Matthis, Alondra Sandoval, Christopher Berger, Rachel Aguilar
March 08, 2025
I was upsold a service I didn’t need which cost $150, I am not happy about the outcome am not happy about the outcome More
by Mark E
Other Employees Tagged: Adriana Perez
March 07, 2025
Chris Burger is my go to person. If he's too busy (which he always makes time for me) Jon S or Rachel ALWAYS step up and this Dream Team gets the job done for me all of the time, no If he's too busy (which he always makes time for me) Jon S or Rachel ALWAYS step up and this Dream Team gets the job done for me all of the time, no matter the size of the job. They feel like family to me. More
by TNORMAN3
Other Employees Tagged: Jonathan Stein, Christopher Berger, Rachel Aguilar
February 28, 2025
Took my car in for a parasitic draw diagnostic and told them that i have a brand new Interstate battery installed. They claimed it was because I wasn't using an OEM Honda battery and conned me into buying them that i have a brand new Interstate battery installed. They claimed it was because I wasn't using an OEM Honda battery and conned me into buying their $230 battery plus $50 labor, or pay the $95 diagnostic fee. I asked her if they performed a parasitic draw test and she told me that would be another $95 on top. I went there for a parasitic draw test in the first place! I left there $300 poorer and my parasitic draw issue is still there! More
by LeoYang
Other Employees Tagged: Maddie Wojciechowski
February 15, 2025
Tiffany was helpful, very competent, and professional; and she was very easy and pleasant to work with. and she was very easy and pleasant to work with. More
by Martin Dybicz
Other Employees Tagged: Rachel Aguilar, Adriana Perez , Tiffany Breuer
February 11, 2025
Ms. Alondra was very polite and pleasant to work with. God bless her !! Treated me with dignity and respect 🙏 God bless her !! Treated me with dignity and respect 🙏 More
by talalkhairi
Other Employees Tagged: Alondra Sandoval, Rachel Aguilar
February 11, 2025
Ms. Alondra is an awesome person to work with. She treated me as a family. I trust Russ Darrow for all my Honda services treated me as a family. I trust Russ Darrow for all my Honda services More
by talalkhairi
Other Employees Tagged: Alondra Sandoval, Rachel Aguilar
February 10, 2025
Everything was great and explained in a way that I could understand from the service people to the service on my car. understand from the service people to the service on my car. More
by Andrew Jones
Other Employees Tagged: Alondra Sandoval, Jonathan Stein, Christopher Berger, Rachel Aguilar, Aleiah Brown, Adriana Perez, Yazen Saleh, Maddie Wojciechowski , Tiffany Breuer
February 09, 2025
I have had exclusively good experiences over 14 years. This is due to Jay and the service team, and the tech team doing quality repair and service work. It is not because of good pricing or other tangib This is due to Jay and the service team, and the tech team doing quality repair and service work. It is not because of good pricing or other tangibles. It’s good communication and trust. More
by justinthomasbrown
Other Employees Tagged: Jonathan Stein, Rachel Aguilar, Adriana Perez, Maddie Wojciechowski , Tiffany Breuer
February 03, 2025
Good service in stand behind they work. Great communication on services needed. Service department is great at troubleshooting issues Great communication on services needed. Service department is great at troubleshooting issues More
by RICHBIVE123
Other Employees Tagged: Christopher Berger, Rachel Aguilar, Aleiah Brown, Adriana Perez , Tiffany Breuer
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