

I started working at Russ Darrow back in 2013 which is where I got my start in the automotive industry. When I'm not helping service customers I enjoy spending time with my family and I play softball two nights a week. I'm a huge Wisconsin sports fan and enjoy watching all of them. When you're ready for service, I'm here to help and look forward to working with you.
Read moreDealership Experience
11 yrs, 8 mos
Industry Experience
11 yrs, 8 mos
Languages Spoken
English
128 Reviews
Write a Review128 Reviews of Jay Malkowski
April 15, 2025
Great experience! ! Very professional and I definitely will be coming back. Also, great hours and availability. ! Very professional and I definitely will be coming back. Also, great hours and availability. More
Other Employees Tagged: Rachel Aguilar
April 15, 2025
Every one their is so friendly and service department does an excellent job. I would highly recommend Russ Darrow. does an excellent job. I would highly recommend Russ Darrow. More
Other Employees Tagged: Alondra Sandoval, Jonathan Stein, Christopher Berger, Rachel Aguilar, Aleiah Brown, Adriana Perez, Yazen Saleh, Cruz Drahonovsky, Samantha Trepczyk
March 30, 2025
I was in and out fast service nice workers I would recommend everyone to Russ Darrow Honda great atmosphere recommend everyone to Russ Darrow Honda great atmosphere More
Other Employees Tagged: Rachel Aguilar
March 24, 2025
Chris is the best service rep I've ever worked with at any dealership. He is always there for me and I always ask for him and I always will as long as he works there. any dealership. He is always there for me and I always ask for him and I always will as long as he works there. More
Other Employees Tagged: Alondra Sandoval, Jonathan Stein, Christopher Berger, Rachel Aguilar, Maddie Wojciechowski
March 09, 2025
I go past two other Honda Dealers near my home. I love the service I receive from Rachel she’s the best, so are the technicians. The service manager Jay and the GM George are great!! I will always I love the service I receive from Rachel she’s the best, so are the technicians. The service manager Jay and the GM George are great!! I will always go out of my way to have my service here as well as purchase all my vehicles here. More
Other Employees Tagged: George Matthews, Gregory Lecher, Lesia Matthis, Alondra Sandoval, Christopher Berger, Rachel Aguilar
March 08, 2025
I was upsold a service I didn’t need which cost $150, I am not happy about the outcome am not happy about the outcome More
Other Employees Tagged: Adriana Perez
March 07, 2025
Chris Burger is my go to person. If he's too busy (which he always makes time for me) Jon S or Rachel ALWAYS step up and this Dream Team gets the job done for me all of the time, no If he's too busy (which he always makes time for me) Jon S or Rachel ALWAYS step up and this Dream Team gets the job done for me all of the time, no matter the size of the job. They feel like family to me. More
Other Employees Tagged: Jonathan Stein, Christopher Berger, Rachel Aguilar
February 28, 2025
Took my car in for a parasitic draw diagnostic and told them that i have a brand new Interstate battery installed. They claimed it was because I wasn't using an OEM Honda battery and conned me into buying them that i have a brand new Interstate battery installed. They claimed it was because I wasn't using an OEM Honda battery and conned me into buying their $230 battery plus $50 labor, or pay the $95 diagnostic fee. I asked her if they performed a parasitic draw test and she told me that would be another $95 on top. I went there for a parasitic draw test in the first place! I left there $300 poorer and my parasitic draw issue is still there! More
Other Employees Tagged: Maddie Wojciechowski
February 15, 2025
Tiffany was helpful, very competent, and professional; and she was very easy and pleasant to work with. and she was very easy and pleasant to work with. More
Other Employees Tagged: Rachel Aguilar, Adriana Perez , Tiffany Breuer
February 11, 2025
Ms. Alondra was very polite and pleasant to work with. God bless her !! Treated me with dignity and respect 🙏 God bless her !! Treated me with dignity and respect 🙏 More
Other Employees Tagged: Alondra Sandoval, Rachel Aguilar