JC Cooper | Page 16

Service department is excellent. I have used JC since I bought my Tundra. He is always courteous and always lets me know what is going on. I have used JC since I bought my Tundra. He is always courteous and always lets me know what is going on. More

by tony.crisp22 Verified Customer Verified Customer

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I have used the service dept for several years. Always friendly service from all people. Always friendly service from all people. More

by WBF165 Verified Customer Verified Customer

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they were very nice but there was confusion about where my car had been parked at the very end. they rectified the situation quickly but better communication might be nice. my car had been parked at the very end. they rectified the situation quickly but better communication might be nice. More

by emmye.simpson Verified Customer Verified Customer

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J.C. Cooper made my experience a pleasant experience. Everything was done in the time frame he said it would be done..... I will be back for All future needs. M.J.Cole Everything was done in the time frame he said it would be done..... I will be back for All future needs. M.J.Cole More

by KANDJ50 Verified Customer Verified Customer

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Normally great service. After waiting 1 1/2 hours for my oil change to finish I inquired about it being completed. They said not yet. But I saw my car in the parking lot After waiting 1 1/2 hours for my oil change to finish I inquired about it being completed. They said not yet. But I saw my car in the parking lot so I persisted that they keep looking for my keys. Turns out it was done and had been for a while, but no one paged me nor went to the waiting area to see if I was there. Not sure why this happened except maybe because the person who checked me in was gone for the day when I checked on my car status. I'm sure that normally someone is designated to take care of the customer in that situation? Maybe there was not a good handoff upon his departure. More

by edwostbrock Verified Customer Verified Customer

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JC cooper was very professional. He addressed all issues. His time estimates were fairly accurate. I recommend him. He addressed all issues. His time estimates were fairly accurate. I recommend him. More

by FIBERGURU Verified Customer Verified Customer

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The representative was nice and he gave me a detailed explanation of what work needed to be performed on my car. The work was completed within the timeframe that he quoted me. explanation of what work needed to be performed on my car. The work was completed within the timeframe that he quoted me. More

by JRUPLIN Verified Customer Verified Customer

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Professional and friendly overall a great experience would recommend your service department to all especially to David Cobb would recommend your service department to all especially to David Cobb More

by w4rdurant56 Verified Customer Verified Customer

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JC was very professional and helpful. I’m glad he ended up being my service representative. I trusted his judgment on my car issue. I’m glad he ended up being my service representative. I trusted his judgment on my car issue. More

by BAILEYR2D2 Verified Customer Verified Customer

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I went in for free service on new car and had a timely efficient experience. efficient experience. More

by mstrickland713 Verified Customer Verified Customer

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