Harry Faitelson
Harry Faitelson at Lexus of North Miami
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Harry Faitelson

Product Specialist

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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4.7
45 Reviews

Employee Video

4.7

45 Reviews

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45 Reviews of Harry Faitelson

December 27, 2024

Dealership Rating
Employee Rating

Worst Service I’ve ever had with any car i have ever owned. Please feel free to call me about my experience with your service department More

by STACY-FOXPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ramon Cabrera , Service Dept Eric

Dec 30, 2024

Lexus of North Miami responded

I'm truly sorry to hear about your experience with our service department, Stacy. We aim for excellent customer care, and it's clear we fell short this time. I will reach out so we can discuss what happened and work towards a resolution. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

December 01, 2024

Dealership Rating
Employee Rating

Excellent service very prompt with great communication the dealership is wonderful we appreciate having service this close More

by bestemor87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Dec 03, 2024

Lexus of North Miami responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Lexus of North Miami provided excellent service and communication. We appreciate your support and look forward to serving you again in the future!

November 13, 2024

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Employee Rating

my experience was Excellent, Harry is professional, knowledgeable and extremely helpful , very kind Thankyou!! Best of the best dealer! More

by ALBYSALBYS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 14, 2024

Lexus of North Miami responded

We're delighted to hear that Harry provided you with such an excellent experience at Lexus of North Miami. Thank you for your kind words and support!

November 11, 2024

Dealership Rating
Employee Rating

Stellar service beyond expectations excellent customer service by longevity dealership. Best decision I’ve ever made with purchasing a new Lexus. More

by BRNDTTALBURY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2024

Lexus of North Miami responded

We're delighted to hear that your experience at Lexus of North Miami exceeded expectations! Thank you for choosing us and sharing such positive feedback. Enjoy your new Lexus!

November 09, 2024

Dealership Rating
Employee Rating

Eric did a good job. He is always very helpful! His advice is always welcomed More

by REMIBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Lexus of North Miami responded

Eric will appreciate the shout-out! Thank you for choosing Lexus of North Miami. Safe travels, and we'll see you next time!

November 06, 2024

Dealership Rating
Employee Rating

Fast and easy transaction. Great customer service, highly recommend. Look forward to dealing with again. More

by erik36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Efrain Ponce

Nov 06, 2024

Lexus of North Miami responded

Erik, we're delighted to hear about your smooth experience at Lexus of North Miami! Thank you for recommending us and we look forward to assisting you again in the future.

November 01, 2024

Dealership Rating
Employee Rating

Harry and Amaury are great. Very friendly and honest. I appreciate all the help. Thank you! More

by jonathaneisenband
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amauri Rosario

Nov 04, 2024

Lexus of North Miami responded

We are glad to hear that Harry and Amaury made a great team. Thanks for choosing Lexus of North Miami!

October 16, 2024

Dealership Rating
Employee Rating

Great help and went out of their way to get it done with minimal hastle More

by ggotfried
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 17, 2024

Lexus of North Miami responded

We're delighted we could deliver an excellent experience! - Lexus of North Miami Team

Oct 17, 2024

Lexus of North Miami responded

We're delighted we could deliver an excellent experience! - Lexus of North Miami Team

October 04, 2024

Dealership Rating
Employee Rating

Harry Faitelsonand whom I’ve been dealing with for over 20 years helped me out especially that I came over thinking I would get a loaner car because I had just had surgery and had drains in and all. Harry More

by mrsmccombs1
Recommend Dealer
Yes

Other Employees Tagged: Maritza loaner department

Oct 06, 2024

Lexus of North Miami responded

Thank you for sharing your experience with us at Lexus of North Miami! We're delighted to hear that Harry and Maritza provided exceptional service during such a challenging time. Your kind words about their professionalism mean a lot, and we're grateful for your recommendations. Take care, and we look forward to assisting you in the future!

September 22, 2024

Dealership Rating
Employee Rating

This is my third purchase from Lexus and Harry is unlike any person in sales I have ever seen! He always looks out for my best interest and the best value! He has such patience and will always get you the More

by crosenau1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 23, 2024

Lexus of North Miami responded

Thank you for your continued support and recommendation! We're delighted to hear that Harry has consistently provided exceptional service at Lexus of North Miami. Enjoy your new purchase, and we look forward to seeing you again!

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