Gus Arcon
Gus Arcon at Lexus of North Miami
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Gus Arcon

Sales Manager

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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3.3
47 Reviews

Dealership Experience

7 yrs, 6 mos

Industry Experience

10 yrs, 7 mos

Languages Spoken

Afrikaans Afrikaans

Cantonese Cantonese

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3.3

47 Reviews

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47 Reviews of Gus Arcon

November 04, 2024

Dealership Rating
Employee Rating

Recently leased a Lexus here and had a great experience thanks to Kelia, my sales advisor. She is so great and pleasant to work with. She exudes the best energy which made this process very exciting. I had More

by tduque
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 02, 2024

Dealership Rating
Employee Rating

Jade and his never followed up after buying my new car . Britney never called back. Had issues since day one. Lexus corporate called, still no call back from Lexus of north Miami More

by Briangullo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brittany Stillwell, Jade Munoz

Nov 04, 2024

Lexus of North Miami responded

Brian, I'm sorry to hear about the lack of follow-up and communication you've experienced. This isn't the level of service we strive for, and I apologize for any inconvenience caused. Please reach out so we can address your concerns directly. Thank you, Brittany Stillwell - Customer Relations Manager - 786-528-3788

November 02, 2024

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Employee Rating

Horrible sales experience with Jade. Gus the sales manager never called back neither did Britney from customer relations even after 3 months after Lexus corporate left you a message whil More

by Briangullo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brittany Stillwell, Jade Munoz

Nov 04, 2024

Lexus of North Miami responded

Brian, I'm sorry to hear about your experience and the lack of follow-up from our team. This is not the level of service we strive for, and I apologize for any inconvenience caused. Please reach out so we can address these issues directly with you. Thank you, Brittany Stillwell - Customer Relations Manager - 786-528-3788

November 01, 2024

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Employee Rating

My service is excellent as always. I remain totally satisfied with work, the professionalism, the contact regarding any issues and the concern. Thank you for being an organization th More

by BEVPKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2024

Lexus of North Miami responded

Thank you for sharing your positive experience with us at Lexus of North Miami! We're delighted to know that our professionalism and customer care continue to meet your expectations. We appreciate your support and look forward to serving you again in the future!

October 30, 2024

Dealership Rating
Employee Rating

Lexus of North Miami has always given the best service since being a client over 8-years. They always make sure my car is well taken care of. More

by tabai865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2024

Lexus of North Miami responded

Thank you for being a loyal client of Lexus of North Miami for over 8 years! We're delighted to know that our team consistently provides the best service and takes great care of your car. We look forward to continuing this relationship with you!

October 26, 2024

Dealership Rating
Employee Rating

Incredible service with a smile! Don't see that much these days. Always attentive and thorough. Kelia is first string on any team! More

by sradtke914
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelia Tejada

Oct 28, 2024

Lexus of North Miami responded

We're delighted to hear that Kelia and the team at Lexus of North Miami provided such attentive and thorough service. Thank you for recognizing their efforts, we appreciate your support!

October 21, 2024

Dealership Rating
Employee Rating

I had an amazing experience at Lexus, thanks to the incredible team of Erez, Gus, and Ramond! From the moment I walked in, they went above and beyond to make sure I was taken care of. Their professiona More

by m4y00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 21, 2024

Lexus of North Miami responded

We're delighted to hear that Erez, Gus, and Ramond provided such exceptional service during your visit to Lexus of North Miami! It's wonderful knowing our team consistently delivers a seamless experience for you. Thank you for choosing us once again; enjoy your new Lexus!

October 04, 2024

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Employee Rating

Mgr. Angel, & Tyrie Yansen always great ,Lexus customer since 1996 ,give them an opportunity to find the right car for you THANKS More

by jdiaz1791
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 04, 2024

Lexus of North Miami responded

Thank you for your continued loyalty to Lexus of North Miami! We're delighted that Angel and Tyrie provided excellent service. We look forward to assisting you with your next car purchase!

October 04, 2024

Dealership Rating
Employee Rating

I'm from TX and The Dealer ship in TX don't have the car GX550 premium plus and waiting list 6m-1 year. I found this dealer in Miami has the car i'm looking for, and so happy to talk and worked with Anna & More

by Sango
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Oct 04, 2024

Lexus of North Miami responded

We're delighted to hear that Anna and Jhan provided you with professional service at Lexus of North Miami, even from afar! It's great to know you're satisfied with your GX 550 Premium Plus. Safe travels back in Texas, and thank you for choosing us!

August 08, 2024

Dealership Rating
Employee Rating

My experience at Lexus North Miami was stellar. Usually going to car dealerships can be really stressful because most sales reps lack honesty but at Lexus North Miami this was not the case. Jose an More

by alexanthony1012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Figureoa, Luis Portillo, Ramon Cabrera , Gentleman that set up my insurance was really good as well

Aug 08, 2024

Lexus of North Miami responded

We're delighted to hear that Jose, Luis, and Ramon made your experience at Lexus of North Miami so positive. Thanks for the high recommendation and enjoy your new GX 550!

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