Gavin Fano | Page 14

Service representative I initially spoke with was very polite and knowledgeable and able to give some tips and answers and explanations over the phone did follow up with a Mail on appointment etc. prior p polite and knowledgeable and able to give some tips and answers and explanations over the phone did follow up with a Mail on appointment etc. prior person never bothered to do the follow up or confirm appointment only realize that when I called to cancel appointment and told her I didn’t have one explain to the person I spoke with at that point I would’ve been very irritated that I showed up and not been able to have taken care of the issue Services self was more satisfactory and appreciated the help More

by DGPIERSON3793 Verified Customer Verified Customer

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Gavin was awesome! I had yo bring my car back 23 different times but everything he helped me out with whatever I needed. Thank you. I had yo bring my car back 23 different times but everything he helped me out with whatever I needed. Thank you. More

by jenessareynolds Verified Customer Verified Customer

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communication in the beginning could use some improvement. but Klaben did a very good job improvement. but Klaben did a very good job More

by kk2743 Verified Customer Verified Customer

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Everyone was very helpful From the service manager to the porter I especially recognize Jen as an asset to your organization the porter I especially recognize Jen as an asset to your organization More

by Rickp Verified Customer Verified Customer

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Great dealer, Gavin Fano was knowledgeable and friendly. I will be returning for any future service. Highly recommend Klaben Ford. I will be returning for any future service. Highly recommend Klaben Ford. More

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Had a simple repair done well. Took a few days for a part to arrive but other than that, did the job. Took a few days for a part to arrive but other than that, did the job. More

by jonc2 Verified Customer Verified Customer

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Explained every step of the process. Was very thorough. Fast and professional service. Thank you Was very thorough. Fast and professional service. Thank you More

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Kim Wolfram and the Klaben Service Technicians treated my 50th Anniversary Thunderbird Roadster with the highest level of care. Exceeded my always high expectations Thank you for taking such great care of 50th Anniversary Thunderbird Roadster with the highest level of care. Exceeded my always high expectations Thank you for taking such great care of my car collection! More

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I was able to get an appointment convenient to my schedule. I have purchased 4 vehicles from Klaben Ford and have relied on them to service each of them. This was the first time a dealt with Gavin an schedule. I have purchased 4 vehicles from Klaben Ford and have relied on them to service each of them. This was the first time a dealt with Gavin and the experience was identical to every other experience; efficient and professional. More

by tojoko62 Verified Customer Verified Customer

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My kids were being awful and your guys helped make a very stressful morning easier. All my concerns were addressed and I'm pleased. stressful morning easier. All my concerns were addressed and I'm pleased. More

by meclapp Verified Customer Verified Customer

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