Gavin Fano | Page 15

Just made our 4th purchase of a vehicle from Klaben Ford Lincoln of Kent. Every team member that my wife and I interacted with were cordial, professional, friendly, warm, and customer focused. We have wor Lincoln of Kent. Every team member that my wife and I interacted with were cordial, professional, friendly, warm, and customer focused. We have worked with Mike Cooney on each purchase and we have also received great service and support from Roscoe Woodberry, Revawn Wilson, Kim Wolfram, Gavin Fano and we also had the pleasure of meeting David Klaben. The support folks behind the desks in the service and parts department are also amazing and very customer focused. It is the sales excellence and the ongoing service support that brings us back-now for our 4th purchase! More

by DavidM0604 Verified Customer Verified Customer

Report | Print

Even in the most difficult of decisions regarding car repair they were very honest and helpful. repair they were very honest and helpful. More

by shushumary Verified Customer Verified Customer

Report | Print

It’s been an awesome experience and staff are very helpful and friendly to work with helpful and friendly to work with More

by wrowland Verified Customer Verified Customer

Report | Print

Easy to schedule, timeframe worked well and finished when expected. Customer service is top notch. expected. Customer service is top notch. More

Report | Print

I like how they accommodate me no matter what I am there for & helpful on advice for things that need taken care of for my vehicle for & helpful on advice for things that need taken care of for my vehicle More

by Sandy Verified Customer Verified Customer

Report | Print

Gavin is very professional, knowledgeable , and very helpful. All my concerns were addressed and answered. helpful. All my concerns were addressed and answered. More

Report | Print

Gavin was an excellent person to work with took care of all our needs and went above for us. all our needs and went above for us. More

by kwilkins1 Verified Customer Verified Customer

Report | Print

Responsive to customer needs and concerns. Very polite and courteous. Kept me informed of progress and when work will be completed. Very polite and courteous. Kept me informed of progress and when work will be completed. More

by MATTHEWMORAVEC0 Verified Customer Verified Customer

Report | Print

Excellent service from the time I arrived until everything was resolved. Issues did come up during service and was handled in a very professional manner. I explained to management by phone and emai everything was resolved. Issues did come up during service and was handled in a very professional manner. I explained to management by phone and email that I will return to Klaben for future service. More

by GMoore Verified Customer Verified Customer

Report | Print

In the past, I normally deal with Tyler. I was happy to hear he got a promotion! Gavin was very helpful and knowledgeable, and I look forward to our next conversation. The Klaben team I was happy to hear he got a promotion! Gavin was very helpful and knowledgeable, and I look forward to our next conversation. The Klaben team is always respectful and helpful- keep up the good work everyone! -Billy More

by Wrd8 Verified Customer Verified Customer

Report | Print