Desmond Norvell
Desmond Norvell at Ken Ganley Ford Norton

Desmond Norvell | Page 30

TRANSPORTATION SPECIALIST

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

Contact Me
5.0
346 Reviews

HELLO... MY NAME IS DESMOND NORVELL... I'M A LOCAL GUY FROM THE GREEN AREA. I HAVE OVER 20 YEARS OF EXPERIENCE AND SERVICE HERE AT KEN GANLEY FORD. IT WOULD BE MY PLEASURE TO HELP YOU WITH YOUR TRANSPORTATION NEEDS.

Dealership Experience

25 yrs, 8 mos

Industry Experience

25 yrs, 8 mos

Specialties & Trainings

New or Used

RETAIL/LEASE

5.0

346 Reviews

Write a Review

346 Reviews of Desmond Norvell

August 23, 2020

Dealership Rating
Employee Rating

Dez was absolutely incredible! He did everything he could to get me the car I wanted! He was so kind hearted and fun spirited the whole time! He absolutely made the experience wonderful, I don’t think you co More

by SHELBYMUZE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 24, 2020

Ken Ganley Ford Norton responded

It's fantastic to hear that Desmond provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ganley Ford!

August 12, 2020

Dealership Rating
Employee Rating

My appt was for 8 am. I arrived on time. Car was taken in on time. Staff very friendly and courteous. While waiting for my vehicle I wandered the lot looking for my next car. Not ready yet. But in another ye More

by SANDYSTRIFF
Recommend Dealer
Yes

Other Employees Tagged: Tom Stancil, John Kirchenbauer, Fulton Benya, Scott Spath , John Asano, Paul Asano

Aug 13, 2020

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

August 03, 2020

Dealership Rating
Employee Rating

It really was a nice place they took the time to help me get a car that I can enjoy and afford every month and very people More

by Juliefetters
Recommend Dealer
Yes
Aug 04, 2020

Ken Ganley Ford Norton responded

Thanks, Julie! Here at Ganley Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 01, 2020

Dealership Rating
Employee Rating

Paul was very helpful. Desmond was very friendly and fun. The entire staff seemed very happy to be there which was refreshing. I would recommend to anyone. More

by leigh wurzel
Recommend Dealer
Yes

Other Employees Tagged: Paul Asano

Aug 03, 2020

Ken Ganley Ford Norton responded

Thank you so much, Leigh, for choosing Ganley Ford! Congrats on your new purchase, and let us know if we can be of any more assistance!

July 31, 2020

Dealership Rating
Employee Rating

Great experience my credit wasn't the best but desmond worked his butt off for me,will definitely be returning for future purchase, no pressure by him just helpful More

by ryder4life10
Recommend Dealer
Yes
Jul 31, 2020

Ken Ganley Ford Norton responded

It's great to hear that Desmond was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

July 20, 2020

Dealership Rating
Employee Rating

This is my third lease with Ganley Ford in Barberton. The staff and sales person were very friendly and professional. Franco makes getting a new a easy and stress-free experience. More

by pcosgrove1
Recommend Dealer
Yes
Jul 21, 2020

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

July 17, 2020

Dealership Rating
Employee Rating

VERY GOOD HELPFULL AND FRIENDLY STAFF, CONVIENT HOURS, PRICES REASONABLE, QUICK SERVICE, IN AND OUT WITH A FREE CAR WASH. HAD NO PROBLEMS AT ALL. I'LL BE BAC More

by tbyers4522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 18, 2020

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

July 12, 2020

Dealership Rating
Employee Rating

This was the first time that I have really had any dealings with this location. The experience wasn’t bad at all. Desmond was very easy to work with. More

by ROLLER28
Recommend Dealer
Yes
Jul 13, 2020

Ken Ganley Ford Norton responded

Hello, We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

July 11, 2020

Dealership Rating
Employee Rating

I like Ganley Ford Desmond greeted me outside with the car I was interested in. He was friendly and answered any questions I had and showed me everything that I asked ab More

by Leo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Staci Stonestreet, there were more, but I can't identify them because they were all wearing masks

Jul 11, 2020

Ken Ganley Ford Norton responded

Thank you for your review and kind words for Desmond! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford.

July 01, 2020

Dealership Rating
Employee Rating

All employees are great! Very friendly!! We have been coming to Ganley for years! Thank you for everything! Des is the best!! Thanks love, ya he Emery’s More

by DCE2985
Recommend Dealer
Yes

Other Employees Tagged: John Chapman

Jul 02, 2020

Ken Ganley Ford Norton responded

It's great to hear that Desmond and his team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

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