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Desmond Norvell
Desmond Norvell | Page 31
TRANSPORTATION SPECIALIST
Ken Ganley Ford Norton
2835 Barber Rd
Norton, OH 44203
345 Reviews
HELLO... MY NAME IS DESMOND NORVELL... I'M A LOCAL GUY FROM THE GREEN AREA. I HAVE OVER 20 YEARS OF EXPERIENCE AND SERVICE HERE AT KEN GANLEY FORD. IT WOULD BE MY PLEASURE TO HELP YOU WITH YOUR TRANSPORTATION NEEDS.
Read moreDealership Experience
25 yrs, 6 mos
Industry Experience
25 yrs, 6 mos
Specialties & Trainings
New or Used
RETAIL/LEASE
345 Reviews
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345 Reviews of Desmond Norvell
June 22, 2020
First purchase with this dealer and they were great to work with! I came from out of town to work with them on this purchase. work with! I came from out of town to work with them on this purchase. More
by asst2b
Other Employees Tagged: John Chapman
June 16, 2020
Air conditioner repair I spent $526 for a part to repair my air conditioner. I started the car at the dealership and it didn't work. I turned engine off and it functioned. T I spent $526 for a part to repair my air conditioner. I started the car at the dealership and it didn't work. I turned engine off and it functioned. Then for about 2 or 3 weeks the air conditioner worked intermittently and I returned to the dealer once to see the service consultant who wasn't present that day. I finally returned it to be fixed correctly. I was told that the unit needed a new module and they would honor about $300 of the $526 already paid and charge another $1100 to put in a new module. I was told by the consultant that he wasn't even sure that the module would correct the problem and I might have to return again in the future for more repair I elected not to have the repair done. It is ridiculus to pay $1600 to repair an air conditioner in a car with 80000 miles on it. I have never really been happy with this car and will probably never buy another Ford.. More
by fkittel
Verified CustomerJune 13, 2020
The service that Ganley Ford offers is top notch! Because of COVID-19 and myself being high risk they picked up my vehicle for me! of COVID-19 and myself being high risk they picked up my vehicle for me! More
by TIFFANY
Other Employees Tagged: Scott Spath , Tony was AWESOME! (5 Stars)
June 10, 2020
Where I go every time I need a ride! When me or any of our friends and family need a car we call Desmond. This is my 3rd time and it gets better every time I deal with Desmond and the Gan When me or any of our friends and family need a car we call Desmond. This is my 3rd time and it gets better every time I deal with Desmond and the Ganley Group.Thank you!! More
by Jason.B
Other Employees Tagged: Craig Douglas
June 05, 2020
The sales staff was very helpful and accommodating. My experience was very positive. It was very streamlined which saved me a lot of time compared to past experiences purchasing a vehicle experience was very positive. It was very streamlined which saved me a lot of time compared to past experiences purchasing a vehicle More
by JCERVENY
Other Employees Tagged: Franco D. Casalinova, John Chapman , Staci Stonestreet
June 02, 2020
Desmond and Franco were great! They were very helpful and made the process easy and efortless. We went in to purchase 1 vehicle and ended up getting 2. They were very helpful and made the process easy and efortless. We went in to purchase 1 vehicle and ended up getting 2. More
by JNORTH
Other Employees Tagged: Franco D. Casalinova
May 19, 2020
Staff were very pleasent and helpful. Everyone got along great and made the visit very comfortable. They listened to what I wanted and found the perfect vehicle for me. great and made the visit very comfortable. They listened to what I wanted and found the perfect vehicle for me. More
by SPRING0423
Other Employees Tagged: Franco D. Casalinova, Craig Douglas, John Chapman
May 13, 2020
Desmond made the visit in transition smoothly I would highly recommend Ganley I bought my first truck there and just bought my brand new truck there last Saturday highly recommend Ganley I bought my first truck there and just bought my brand new truck there last Saturday More
by Janessa14
Other Employees Tagged: John Chapman , Paul Asano
May 08, 2020
Courteous, Efficient The people who work at Ford are always friendly and very courteous. The waiting area is always clean and comfortable. I just went in for an oil chan The people who work at Ford are always friendly and very courteous. The waiting area is always clean and comfortable. I just went in for an oil change. Sometimes the wait can be a bit lengthy but was not this last time. I appreciate the complimentary car wash. Since I purchased my car from this dealership I trust them to keep me informed of necessary repairs only when needed. During this pandemic they sanitized door handles, steering wheel, etc. I was offered a pen to sign and keep and there was hand sanitizer at the payment window. I appreciate their efforts to keep everyone safe. More
by NORINE
Other Employees Tagged: Paul Asano
April 30, 2020
Highly Satisfied with the work done, and Wonderful customers service! Paul helped answer a lot of my questions! I always appreciate the warm welcome and help when coming to you guys! customers service! Paul helped answer a lot of my questions! I always appreciate the warm welcome and help when coming to you guys! More
by SHELBYMUZE
Other Employees Tagged: Paul Asano
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