Desmond Norvell
Desmond Norvell at Ken Ganley Ford Norton

Desmond Norvell | Page 31

TRANSPORTATION SPECIALIST

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

Contact Me
5.0
348 Reviews

HELLO... MY NAME IS DESMOND NORVELL... I'M A LOCAL GUY FROM THE GREEN AREA. I HAVE OVER 20 YEARS OF EXPERIENCE AND SERVICE HERE AT KEN GANLEY FORD. IT WOULD BE MY PLEASURE TO HELP YOU WITH YOUR TRANSPORTATION NEEDS.

Dealership Experience

25 yrs, 9 mos

Industry Experience

25 yrs, 9 mos

Specialties & Trainings

New or Used

RETAIL/LEASE

5.0

348 Reviews

Write a Review

348 Reviews of Desmond Norvell

July 11, 2020

Dealership Rating
Employee Rating

I like Ganley Ford Desmond greeted me outside with the car I was interested in. He was friendly and answered any questions I had and showed me everything that I asked ab More

by Leo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Staci Stonestreet, there were more, but I can't identify them because they were all wearing masks

Jul 11, 2020

Ken Ganley Ford Norton responded

Thank you for your review and kind words for Desmond! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford.

July 01, 2020

Dealership Rating
Employee Rating

All employees are great! Very friendly!! We have been coming to Ganley for years! Thank you for everything! Des is the best!! Thanks love, ya he Emery’s More

by DCE2985
Recommend Dealer
Yes

Other Employees Tagged: John Chapman

Jul 02, 2020

Ken Ganley Ford Norton responded

It's great to hear that Desmond and his team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

June 27, 2020

Dealership Rating
Employee Rating

Want to enjoy your car buying or car leasing experience the way it supposed to be? No problem. Just visit Ganley Ford in Barberton/Norton and work with Desmond Norvell. He knows his profession. He is perso More

by Condor II
Recommend Dealer
Yes

Other Employees Tagged: Paul Asano

Jun 28, 2020

Ken Ganley Ford Norton responded

Thank you so much for your wonderful review! We are thrilled that Desmond had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Ganley Ford!

June 22, 2020

Dealership Rating
Employee Rating

First purchase with this dealer and they were great to work with! I came from out of town to work with them on this purchase. More

by asst2b
Recommend Dealer
Yes

Other Employees Tagged: John Chapman

Jun 23, 2020

Ken Ganley Ford Norton responded

Hello, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 16, 2020

Dealership Rating

Air conditioner repair I spent $526 for a part to repair my air conditioner. I started the car at the dealership and it didn't work. I turned engine off and it functioned. T More

by fkittel
Recommend Dealer
No
Jul 03, 2020

Ken Ganley Ford Norton responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message so we can learn more about your visit? Thanks!

June 13, 2020

Dealership Rating
Employee Rating

The service that Ganley Ford offers is top notch! Because of COVID-19 and myself being high risk they picked up my vehicle for me! More

by TIFFANY
Recommend Dealer
Yes

Other Employees Tagged: Scott Spath , Tony was AWESOME! (5 Stars)

Jun 13, 2020

Ken Ganley Ford Norton responded

Thank you! Your health and safety are important to us and we are happy that you appreciated the protocols that we put in place for you. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford.

June 10, 2020

Dealership Rating
Employee Rating

Where I go every time I need a ride! When me or any of our friends and family need a car we call Desmond. This is my 3rd time and it gets better every time I deal with Desmond and the Gan More

by Jason.B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas

Jun 11, 2020

Ken Ganley Ford Norton responded

Hello Jason, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford.

June 05, 2020

Dealership Rating
Employee Rating

The sales staff was very helpful and accommodating. My experience was very positive. It was very streamlined which saved me a lot of time compared to past experiences purchasing a vehicle More

by JCERVENY
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, John Chapman , Staci Stonestreet

Jun 06, 2020

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford.

June 02, 2020

Dealership Rating
Employee Rating

Desmond and Franco were great! They were very helpful and made the process easy and efortless. We went in to purchase 1 vehicle and ended up getting 2. More

by JNORTH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

Jun 03, 2020

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with Desmond and Franco. We're glad to hear we delivered such a great experience!

May 19, 2020

Dealership Rating
Employee Rating

Staff were very pleasent and helpful. Everyone got along great and made the visit very comfortable. They listened to what I wanted and found the perfect vehicle for me. More

by SPRING0423
Recommend Dealer
Yes
May 19, 2020

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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