Desmond Norvell
Desmond Norvell at Ken Ganley Ford Norton

Desmond Norvell | Page 32

TRANSPORTATION SPECIALIST

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

Contact Me
5.0
348 Reviews

HELLO... MY NAME IS DESMOND NORVELL... I'M A LOCAL GUY FROM THE GREEN AREA. I HAVE OVER 20 YEARS OF EXPERIENCE AND SERVICE HERE AT KEN GANLEY FORD. IT WOULD BE MY PLEASURE TO HELP YOU WITH YOUR TRANSPORTATION NEEDS.

Dealership Experience

25 yrs, 9 mos

Industry Experience

25 yrs, 9 mos

Specialties & Trainings

New or Used

RETAIL/LEASE

5.0

348 Reviews

Write a Review

348 Reviews of Desmond Norvell

May 13, 2020

Dealership Rating
Employee Rating

Desmond made the visit in transition smoothly I would highly recommend Ganley I bought my first truck there and just bought my brand new truck there last Saturday More

by Janessa14
Recommend Dealer
Yes

Other Employees Tagged: John Chapman , Paul Asano

May 13, 2020

Ken Ganley Ford Norton responded

Hi Janessa, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 08, 2020

Dealership Rating
Employee Rating

Courteous, Efficient The people who work at Ford are always friendly and very courteous. The waiting area is always clean and comfortable. I just went in for an oil chan More

by NORINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Asano

May 09, 2020

Ken Ganley Ford Norton responded

Thank you, Norine, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ganley Ford.

April 30, 2020

Dealership Rating
Employee Rating

Highly Satisfied with the work done, and Wonderful customers service! Paul helped answer a lot of my questions! I always appreciate the warm welcome and help when coming to you guys! More

by SHELBYMUZE
Recommend Dealer
Yes

Other Employees Tagged: Paul Asano

Apr 30, 2020

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that Paul had the opportunity to work with you and make your experience a positive one at Ganley Ford. Please don't hesitate to reach out if you need anything else.

April 28, 2020

Dealership Rating
Employee Rating

The guys at Ganley are the real deal. They helped me get out of a messy situation and into a brand new Fusion for a great price. Desmond is the best in the business. I highly recommend him to anyone looking More

by ztm12
Recommend Dealer
Yes
Apr 29, 2020

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 14, 2020

Dealership Rating
Employee Rating

Always feel welcomed and always taken care of. Wide selection of vehicles and my salesman Dez is always there to help me on whatever direction I am taking, and always helpful. More

by Maddog5873
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Chapman , Paul Asano

Apr 14, 2020

Ken Ganley Ford Norton responded

Congratulations on your new vehicle! We are so glad that Desmond had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

April 09, 2020

Dealership Rating
Employee Rating

Appreciate the good work and shuttle service.The Appreciate the good work and shuttle service. The salesman (Dez) I purchased the vehicle from took the time to talk to me while I was there to chec More

by RUSSELL.VANLIEW
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya

Apr 09, 2020

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ganley Ford, Russell. We appreciate your business and hope to see you again soon!

April 07, 2020

Dealership Rating
Employee Rating

The entire buying process was made so simple and fun thanks to Dez and Franco! It really couldn’t have been any better.! The sales manager, John, and finance manager, Craig, were also great to deal wit More

by Curnjb
Recommend Dealer
Yes
Apr 08, 2020

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford.

March 21, 2020

Dealership Rating
Employee Rating

Desmond made our truck purchase so easy We recently bought a used 2014 Ford F150 truck at Ganley Ford and Desmond Norvell was great at helping us check out the vehicle and made the purchasin More

by LaurieG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas

Mar 25, 2020

Ken Ganley Ford Norton responded

Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are so happy to hear that you are completely satisfied! We hope to be of service to you again! Take care!

March 15, 2020

Dealership Rating
Employee Rating

Exceptional Customer Service! Highly recommend working with Desmond Norvell & the Ganley Ford team. No pressure sales, exceptional customer service and a very relax atmosphere! B More

by Ben B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2020

Ken Ganley Ford Norton responded

Thank you for your kind words and congratulations on your new vehicle! We're glad you had a great experience with our team. Please don't hesitate to reach out to us if there's anything more we can do!

March 12, 2020

Dealership Rating
Employee Rating

Guys did a great job and got me what I needed with a lower payment than I expected, I’d recommend them to anyone looking for a car or truck. More

by zach
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

Mar 25, 2020

Ken Ganley Ford Norton responded

Thank you for your kind words and congratulations on your new vehicle! We're glad you had a great experience with our team. Please don't hesitate to reach out to us if there's anything more we can do!

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