Desmond Norvell | Page 29

Desmond was great! This is my second vehicle I've worked with him on and the entire process was as painless as possible. Appreciate all the help and my new car is great! Thanks Desmond! with him on and the entire process was as painless as possible. Appreciate all the help and my new car is great! Thanks Desmond! More

by kfacenbaker Verified Customer Verified Customer

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I purchased a 2020 Ford Escape on 12/12/2020 and my experience was excellent. My sales representative, Desmond Norvell, provided superior service and went above and beyond to make sure that all my que experience was excellent. My sales representative, Desmond Norvell, provided superior service and went above and beyond to make sure that all my questions and concerns were answered and that I received the vehicle and the deal I wanted. I would highly recommend Dez to others interested in a pleasant and productive car buying experience. He was very personable, knowledgeable, and extremely helpful. More

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Good sales process. Desmond was easy to work with. I was able to get out of my existing lease on a RAM 1500 and into a Ford F-150 able to get out of my existing lease on a RAM 1500 and into a Ford F-150 More

by Pete Verified Customer Verified Customer

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I want to thank Franco for his attention to us in purchasing my new car. He set my car up with my iPhone so I didn’t have to do it. He was very professional and has wonderful customer service skill purchasing my new car. He set my car up with my iPhone so I didn’t have to do it. He was very professional and has wonderful customer service skills. He introduced me to the Parts Dept and to the Service Dept. I love my new car! More

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Would recommend to anyone looking to buy a car. Customer service was beyond expectations. Can’t thank them enough for such a wonderful car buying experience. service was beyond expectations. Can’t thank them enough for such a wonderful car buying experience. More

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Des is a great guy, always on point with his knowledge and professionalism . Always makes us feel welcome and we know that he is trustworthy. and professionalism . Always makes us feel welcome and we know that he is trustworthy. More

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They took care of me but I wished I kept my trade in an spent the extra 500:00 dollars my fault got a little pressured but that’s ok spent the extra 500:00 dollars my fault got a little pressured but that’s ok More

by 407REDFLOUNDER Verified Customer Verified Customer

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Was not really impressed with the 20 employees that I saw not wearing your mask correctly I mean it it’s mandated that you wear a mask but none of them had them on correctly. Was wondering the service depart not wearing your mask correctly I mean it it’s mandated that you wear a mask but none of them had them on correctly. Was wondering the service department of sales associate have different guidelines they have to follow. More

by kweekley86 Verified Customer Verified Customer

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Franco was very understanding of what I was looking for. Desmond was so great on completing my purchase. Great team keep up the good work. Desmond was so great on completing my purchase. Great team keep up the good work. More

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Des & the Sales Team got the job done, that's really all I can ask for. Thank you for the follow-up on the add-ons ;-) , Thank you I can ask for. Thank you for the follow-up on the add-ons ;-) , Thank you More

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