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Desmond Norvell
Desmond Norvell at Ken Ganley Ford Norton

Desmond Norvell | Page 28

TRANSPORTATION SPECIALIST

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

Contact Me
5.0
348 Reviews

HELLO... MY NAME IS DESMOND NORVELL... I'M A LOCAL GUY FROM THE GREEN AREA. I HAVE OVER 20 YEARS OF EXPERIENCE AND SERVICE HERE AT KEN GANLEY FORD. IT WOULD BE MY PLEASURE TO HELP YOU WITH YOUR TRANSPORTATION NEEDS.

Dealership Experience

25 yrs, 9 mos

Industry Experience

25 yrs, 9 mos

Specialties & Trainings

New or Used

RETAIL/LEASE

5.0

348 Reviews

Write a Review

348 Reviews of Desmond Norvell

March 11, 2021

Dealership Rating
Employee Rating

Jeff and the detail shop are one of the best in the area. Great high quality work that is fair priced. Thank to the entire team. More

by PAMHIGHSMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Stancil , Paul Asano

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Mar 12, 2021

Ken Ganley Ford Norton responded

Pam, Thank you for choosing Ganley Ford, your feedback and rating mean a lot to Jeff and our team. We're glad we were able to help, and we hope to see you again!

February 21, 2021

Dealership Rating
Employee Rating

Franco & Desmond helped me get a great deal on my *new* used car! Carly in finance was also great to talk with! Very happy with my Ford Escape! More

by rpettay19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova , Carly Neubert

Print
Feb 21, 2021

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We are so happy to hear that Franco, Desmond, and Carly were able to help make your new "used" car experience the best! We appreciate your business!

February 17, 2021

Dealership Rating
Employee Rating

I have purchased about 5 cars from Ganley. Always easy to work with. Friendly, helpful and a good selection. I would reccomend it to anyone looking for a car. More

by Laurie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Chapman

Print
Feb 17, 2021

Ken Ganley Ford Norton responded

Thank you, Laurie, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience once again and appreciate your continued business!

February 07, 2021

Dealership Rating
Employee Rating

Thank you Franco for making it so easy to purchase the car we had been leasing for the past 3 years. Everything was done quite well. More

by badges164
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

Print
Feb 07, 2021

Ken Ganley Ford Norton responded

Congratulations on your new vehicle! We are so glad that Franco and our team had the opportunity to work with you, and that they could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

January 22, 2021

Dealership Rating
Employee Rating

I have never had such an easy experience buying a truck. The team at ganley worked until they made it happen. I would encourage anyone in the market for a car to go with ganley. They will definitely have my More

by Tbat1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Stancil, Franco D. Casalinova, John Chapman, Tony Zuppe , Austin Temsey

Print
Jan 23, 2021

Ken Ganley Ford Norton responded

We are so happy to hear that our staff gave you such an easy buying experience! We really appreciate your business & thank you for the positive review! Please let us know if there’s anything else we can do for you and enjoy your new truck!

January 19, 2021

Dealership Rating
Employee Rating

Ganley Ford had the car we were looking for. Des helped drive away in a new Ford Edge making sure we were comfortable in our purchase. More

by Gamduck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Jan 19, 2021

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Desmond met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

January 07, 2021

Dealership Rating
Employee Rating

The transaction went very smoothly thanks to the great salesperson. Franco was very helpful in finding the exact Explorer we wanted. We would recommend him to our friends and family. More

by linc431
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, Craig Douglas

Print
Jan 08, 2021

Ken Ganley Ford Norton responded

Thank you for your review and kind words for Franco! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford.

December 30, 2020

Dealership Rating
Employee Rating

I had a great expierience with Franco. He was very attentive and did everything possible to accomadate. I would highly recomend he and the rest of the staff at Ganley. More

by j.r.pertee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

Print
Dec 31, 2020

Ken Ganley Ford Norton responded

It's great to hear that Franco was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford! We hope you enjoy your new purchase!

December 29, 2020

Dealership Rating
Employee Rating

They were easy to deal with. Got me right in. Treated me well while I waited. Very informative with what they did. Great to deal with. Very friendly More

by Mal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Dec 29, 2020

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

December 22, 2020

Dealership Rating
Employee Rating

The deal went through quicker than i thought. Everyone was nice. No pressure. FRANCO was awesome! Very nice. Explained everything. Was able to answer my questions. More

by Buckeye70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, Craig Douglas

Print
Dec 23, 2020

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear that Franco and the team took such good care of you, and we hope you enjoy your new vehicle. We truly appreciate your feedback!

Dec 23, 2020

Buckeye70 responded

Thank you for this. I honestly didnt think i would be driving home in the Lincoln.

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