Desmond Norvell
Desmond Norvell at Ken Ganley Ford Norton

Desmond Norvell | Page 28

TRANSPORTATION SPECIALIST

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

Contact Me
5.0
345 Reviews

HELLO... MY NAME IS DESMOND NORVELL... I'M A LOCAL GUY FROM THE GREEN AREA. I HAVE OVER 20 YEARS OF EXPERIENCE AND SERVICE HERE AT KEN GANLEY FORD. IT WOULD BE MY PLEASURE TO HELP YOU WITH YOUR TRANSPORTATION NEEDS.

Dealership Experience

25 yrs, 6 mos

Industry Experience

25 yrs, 6 mos

Specialties & Trainings

New or Used

RETAIL/LEASE

5.0

345 Reviews

Write a Review

345 Reviews of Desmond Norvell

February 07, 2021

Dealership Rating
Employee Rating

Thank you Franco for making it so easy to purchase the car we had been leasing for the past 3 years. Everything was done quite well. More

by badges164
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

Feb 07, 2021

Ken Ganley Ford Norton responded

Congratulations on your new vehicle! We are so glad that Franco and our team had the opportunity to work with you, and that they could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

January 22, 2021

Dealership Rating
Employee Rating

I have never had such an easy experience buying a truck. The team at ganley worked until they made it happen. I would encourage anyone in the market for a car to go with ganley. They will definitely have my More

by Tbat1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 23, 2021

Ken Ganley Ford Norton responded

We are so happy to hear that our staff gave you such an easy buying experience! We really appreciate your business & thank you for the positive review! Please let us know if there’s anything else we can do for you and enjoy your new truck!

January 19, 2021

Dealership Rating
Employee Rating

Ganley Ford had the car we were looking for. Des helped drive away in a new Ford Edge making sure we were comfortable in our purchase. More

by Gamduck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 19, 2021

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Desmond met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

January 07, 2021

Dealership Rating
Employee Rating

The transaction went very smoothly thanks to the great salesperson. Franco was very helpful in finding the exact Explorer we wanted. We would recommend him to our friends and family. More

by linc431
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 08, 2021

Ken Ganley Ford Norton responded

Thank you for your review and kind words for Franco! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford.

December 30, 2020

Dealership Rating
Employee Rating

I had a great expierience with Franco. He was very attentive and did everything possible to accomadate. I would highly recomend he and the rest of the staff at Ganley. More

by j.r.pertee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

Dec 31, 2020

Ken Ganley Ford Norton responded

It's great to hear that Franco was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford! We hope you enjoy your new purchase!

December 29, 2020

Dealership Rating
Employee Rating

They were easy to deal with. Got me right in. Treated me well while I waited. Very informative with what they did. Great to deal with. Very friendly More

by Mal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 29, 2020

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

December 22, 2020

Dealership Rating
Employee Rating

The deal went through quicker than i thought. Everyone was nice. No pressure. FRANCO was awesome! Very nice. Explained everything. Was able to answer my questions. More

by Buckeye70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 23, 2020

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear that Franco and the team took such good care of you, and we hope you enjoy your new vehicle. We truly appreciate your feedback!

Dec 23, 2020

Buckeye70 responded

Thank you for this. I honestly didnt think i would be driving home in the Lincoln.

December 17, 2020

Dealership Rating
Employee Rating

Desmond was great! This is my second vehicle I've worked with him on and the entire process was as painless as possible. Appreciate all the help and my new car is great! Thanks Desmond! More

by kfacenbaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Chapman

Dec 17, 2020

Ken Ganley Ford Norton responded

Thank you so much for your wonderful review! We are thrilled that Desmond had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Ganley Ford!

December 16, 2020

Dealership Rating
Employee Rating

I purchased a 2020 Ford Escape on 12/12/2020 and my experience was excellent. My sales representative, Desmond Norvell, provided superior service and went above and beyond to make sure that all my que More

by joel_martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 16, 2020

Ken Ganley Ford Norton responded

Thank you, Joel, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Ganley Ford are glad to have you as a customer.

December 01, 2020

Dealership Rating
Employee Rating

Good sales process. Desmond was easy to work with. I was able to get out of my existing lease on a RAM 1500 and into a Ford F-150 More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Chapman

Dec 01, 2020

Ken Ganley Ford Norton responded

Here at Ganley Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Desmond, and it was a pleasure having you at the dealership. We appreciate your review! We hope you enjoy your F-150, Pete!

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