Desmond Norvell
Desmond Norvell at Ken Ganley Ford Norton

Desmond Norvell | Page 27

TRANSPORTATION SPECIALIST

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

Contact Me
5.0
345 Reviews

HELLO... MY NAME IS DESMOND NORVELL... I'M A LOCAL GUY FROM THE GREEN AREA. I HAVE OVER 20 YEARS OF EXPERIENCE AND SERVICE HERE AT KEN GANLEY FORD. IT WOULD BE MY PLEASURE TO HELP YOU WITH YOUR TRANSPORTATION NEEDS.

Dealership Experience

25 yrs, 6 mos

Industry Experience

25 yrs, 6 mos

Specialties & Trainings

New or Used

RETAIL/LEASE

5.0

345 Reviews

Write a Review

345 Reviews of Desmond Norvell

April 16, 2021

Dealership Rating
Employee Rating

It was fun picking out a new Bronco Sport . Our salesman Desmond was professional and had good sense of humor. I recommend purchasing from you. More

by Kellyxthomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 18, 2021

Ken Ganley Ford Norton responded

Kelly, it's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ganley Ford!

April 03, 2021

Dealership Rating
Employee Rating

Austin and Des was awesome to work with!!! Great customer service and they made the deal happen that I asked for, it really don't get any better than that. The people at ganely ford really care about you an More

by Manda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Temsey

Apr 04, 2021

Ken Ganley Ford Norton responded

Thank you, Manda! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Austin and Des met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

April 02, 2021

Dealership Rating
Employee Rating

We really liked working with Austin. Very professional, We really liked working with Austin. Very professional, knew his products, and he made the buying process work smoothly. Very helpful in answering More

by Barry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas , Austin Temsey

Apr 04, 2021

Ken Ganley Ford Norton responded

Thank you so much, Barry, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Austin and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 29, 2021

Dealership Rating
Employee Rating

Desmond gets us to always come back! Hes amazing! And Scott in service was really was a huge help when I brought my escape in! More

by Kshir11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Spath

Mar 29, 2021

Ken Ganley Ford Norton responded

We appreciate your business and Desmond and our team looks forward to serving you again soon!

March 25, 2021

Dealership Rating
Employee Rating

The first time came here, Ken was very great with the service he quickly came up with everything I wanted to know about a vehicle. He was very reasonable with me so yes I would recommend a friend or fami More

by tbozeman1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Stancil, Franco D. Casalinova, Tony Zuppe, Kevin Kneebusch , Jennifer Fincham, Aaron Forsythe, Adam Magyarics, Ken Steel, Austin Temsey

Mar 26, 2021

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ken and our sales team met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

March 13, 2021

Dealership Rating
Employee Rating

Before I went inside, I was greeted by Desmond, who helped me with car buying, nice people, nice atmosphere, great selection of cars, SUVs, and trucks, check them out More

by lynbry60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Kneebusch , Carly Neubert

Mar 14, 2021

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Desmond met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

March 12, 2021

Dealership Rating
Employee Rating

Desmond and Franco worked hard together with John to provide the product and the price needed to get us into the best available vehicle at the best price. More

by john@brokenchainsministry.org
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, John Chapman , Carly Neubert

Mar 12, 2021

Ken Ganley Ford Norton responded

John, thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new vehicle! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 11, 2021

Dealership Rating
Employee Rating

Jeff and the detail shop are one of the best in the area. Great high quality work that is fair priced. Thank to the entire team. More

by PAMHIGHSMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Stancil , Paul Asano

Mar 12, 2021

Ken Ganley Ford Norton responded

Pam, Thank you for choosing Ganley Ford, your feedback and rating mean a lot to Jeff and our team. We're glad we were able to help, and we hope to see you again!

February 21, 2021

Dealership Rating
Employee Rating

Franco & Desmond helped me get a great deal on my *new* used car! Carly in finance was also great to talk with! Very happy with my Ford Escape! More

by rpettay19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova , Carly Neubert

Feb 21, 2021

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We are so happy to hear that Franco, Desmond, and Carly were able to help make your new "used" car experience the best! We appreciate your business!

February 17, 2021

Dealership Rating
Employee Rating

I have purchased about 5 cars from Ganley. Always easy to work with. Friendly, helpful and a good selection. I would reccomend it to anyone looking for a car. More

by Laurie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Chapman

Feb 17, 2021

Ken Ganley Ford Norton responded

Thank you, Laurie, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience once again and appreciate your continued business!

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