Desmond Norvell
Desmond Norvell at Ken Ganley Ford Norton

Desmond Norvell | Page 26

TRANSPORTATION SPECIALIST

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

Contact Me
5.0
345 Reviews

HELLO... MY NAME IS DESMOND NORVELL... I'M A LOCAL GUY FROM THE GREEN AREA. I HAVE OVER 20 YEARS OF EXPERIENCE AND SERVICE HERE AT KEN GANLEY FORD. IT WOULD BE MY PLEASURE TO HELP YOU WITH YOUR TRANSPORTATION NEEDS.

Dealership Experience

25 yrs, 6 mos

Industry Experience

25 yrs, 6 mos

Specialties & Trainings

New or Used

RETAIL/LEASE

5.0

345 Reviews

Write a Review

345 Reviews of Desmond Norvell

June 07, 2021

Dealership Rating
Employee Rating

I am always treated very well when at Ganley Ford....the Service and Parts Department I would dare to say are the best in Northeast Ohio....my hats off to John Kirchenbauer and his highly skilled staff!! More

by Waymonwbrownsr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Chapman, John Kirchenbauer, Scott Spath , Carly Neubert

Jun 07, 2021

Ken Ganley Ford Norton responded

We are pleased to hear that you continue to have a positive experience each & every time that you visit Ganley Ford! We agree that John Kirchenbauer & his department are the best!! We really appreciate your continued business & thank you for this kind 5 star review!

June 04, 2021

Dealership Rating
Employee Rating

Leased the Escape for 3 years and decided to keep it. Desmond gave me the best advice and the best deal that suited me and my financial needs. Service department has always been easy and fast. Carly go More

by BAILEYS1155
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Spath , Paul Asano, Carly Neubert

Jun 04, 2021

Ken Ganley Ford Norton responded

We are happy to hear that your experience with Desmond and Carly were fast & easy! And we are glad that you love your Ford Escape so much that you decided to buy it out! Thank you for the kind review & thank you for your business!!

June 04, 2021

Dealership Rating
Employee Rating

Great place to buy a new car! Very friendly, fast, and easy to get in and out in a great truck. Can not say enough about how friendly all of the salesmen are. More

by matthewcstewart13
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Chapman, Tony Zuppe , Carly Neubert

Jun 04, 2021

Ken Ganley Ford Norton responded

We are pleased to hear that you had a fast and easy experience at Ganley Ford! Thank you for your business & thank you for the kind review! Hope you enjoy your new truck & please let us know if you need anything else!

June 03, 2021

Dealership Rating
Employee Rating

Fantastic experience! Five stars for GANLEY Ford Barberton!! I would highly recommend Desmond at GANLEY Ford Barberton! First class customer service! Desmond was friendly, knowledgeable and provide More

by WENDYSERGENT
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Chapman , Carly Neubert

Jun 03, 2021

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us, Wendy! We work hard to make sure our guests have an exceptional experience. We will share your comments with Desmond and the team, and we look forward to working with you again.

May 21, 2021

Dealership Rating
Employee Rating

Great service, positive attitudes, answered all questions, everyone greeted me by name and inteoduced themselves. They seemed excited for me and ready to help whenever I needed them. More

by KKDOUGLAS96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 21, 2021

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 15, 2021

Dealership Rating
Employee Rating

Courteous staff, over priced though.Desmond is a great Courteous staff, over priced though. Desmond is a great salesperson. Waited too long for paperwork even though I had appointment. I purchased 3 cars More

by Kmespy915
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Chapman

May 16, 2021

Ken Ganley Ford Norton responded

It's great to hear that Desmond was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

May 12, 2021

Dealership Rating
Employee Rating

Great place great service great people all around a awesome visit will go back when I need a new one this place was awesome for the whole experience More

by Hough0812
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 13, 2021

Ken Ganley Ford Norton responded

Thanks for your feedback on your recent visit to Ganley Ford. We're glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

May 05, 2021

Dealership Rating
Employee Rating

Everyone has been very helpful since getting my new car. After having my interior and exterior treated it looks beautiful. Thank you so much for the help and recommendations. More

by Shauna S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Chapman, Kevin Kneebusch , Carly Neubert, Detailing Department

May 05, 2021

Ken Ganley Ford Norton responded

Thank you, Shauna, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ganley Ford.

May 01, 2021

Dealership Rating
Employee Rating

Good selection of cars. Good prices. Friendly staff. I really like the service department. Get "The Works", sit in the lounge, enjoy free wi-fi. EZ More

by Mike M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 02, 2021

Ken Ganley Ford Norton responded

Mike, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 19, 2021

Dealership Rating
Employee Rating

I bought four cars from Ganley over the years and I won't go anywhere else. Being self employed is always a nitemare to buy anything but the guys at Ganley make it easy More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2021

Ken Ganley Ford Norton responded

Thanks for your feedback, Dave, on your recent visit to Ganley Ford. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

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