DEBORAH NOELL | Page 5

The dealership was nice and the people were amazing. I had an amazing experience. Alice was very helpful and patient throughout the whole process. She also went above and beyond, picking me up from my h I had an amazing experience. Alice was very helpful and patient throughout the whole process. She also went above and beyond, picking me up from my house to drive me to sign papers so I could pick up my car. More

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Great experience. Beto, Charlie and Deb were all very professional and great to work with. Thank you! Beto, Charlie and Deb were all very professional and great to work with. Thank you! More

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Great customer service. Attention to detail and always making sure that the customer is fully satisfied. Attention to detail and always making sure that the customer is fully satisfied. More

by Michaelknuth1 Verified Customer Verified Customer

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T has been a wildly pleasant and professional person to work with. I've worked with her for multiple years and she has sold both myself and friends cars now. It's worth the 8 hour drive from Utah to work w work with. I've worked with her for multiple years and she has sold both myself and friends cars now. It's worth the 8 hour drive from Utah to work with T and the team here because they are outstanding! More

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Everyone was friendly, helpful, and pleasant to be around. A very nice experience! I highly recommend around. A very nice experience! I highly recommend More

by blasidenver Verified Customer Verified Customer

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BMW of Loveland, especially Rocky, listened very well and were courteous in giving me space to make a decision. No pressure. Would highly recommend BMW of Loveland and Rocky to anyone looking to be treated w were courteous in giving me space to make a decision. No pressure. Would highly recommend BMW of Loveland and Rocky to anyone looking to be treated well and to get fair treatment. More

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They have a great service department with excellent technicians. Friendly and courteous. Good diagnostics, no surprises. technicians. Friendly and courteous. Good diagnostics, no surprises. More

by r.lezan Verified Customer Verified Customer

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Jacob Scheer is the best for any car purchase need. The staff at BMW of Loveland are excellent and very easy to work with. Highly recommend this dealership The staff at BMW of Loveland are excellent and very easy to work with. Highly recommend this dealership More

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Had a very smooth experience with Dylan Kennedy from the initial call to the delivery. I was looking for a particular spec which they had in stock competitively priced. With out negotiations Dylan made an initial call to the delivery. I was looking for a particular spec which they had in stock competitively priced. With out negotiations Dylan made an even better offer and we were off to the races. Given I was making the purchase site unseen, from NYC, Dylan went above and beyond to provide detailed video walk arounds highlighting any deficiencies (mostly very very minor) - this sort of transparency is what is missing in the industry so I am extremely grateful for such attention to detail and integrity. We had some transportation set backs due to holidays so I decided to fly in on New Years Eve to pick up the vehicle. They normally close at 7pm but Dylan and his manager (I can not recall his name) waited for me to get there closer to 8pm - they patiently walked me thru all the paperwork and were there with me until 9pm. Dylan continued to follow up with me post delivery as well. Also he was able to retrieve the seat pillows and cargo cover from the previous owner and ship them over to me, this is type of customer service that is scarce today. Excellent job Dylan! and looking forward to working with you in the future as well! Happy New Year More

by State Solar - Syed Verified Customer Verified Customer

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Alice at BMW Loveland is the best So so helpful and knows all cars on the lot Inside and out knows all cars on the lot Inside and out More

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