Jacob Mcmahon
Jacob Mcmahon at BMW of Loveland

Jacob Mcmahon

Sales Consultant

BMW of Loveland

4150 Byrd Dr
Loveland, CO 80538

4.8
33 Reviews
4.8

33 Reviews

Write a Review

Dealership Experience

8 yrs, 1 mo

Industry Experience

8 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

33 Reviews of Jacob Mcmahon

October 27, 2026

Dealership Rating
Employee Rating

Everything was great until after purchase VERY hard sell from Sam re extended warranties and extra coverages. Left us with a very bad taste upon leaving. More

by kenneth.h.kaplan
Recommend Dealer
Yes

Other Employees Tagged: Sam

October 25, 2026

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Employee Rating

Julie, Jacob and the entire staff at Mini-Cooper were excellent to work with. My wife and I bought two Mini’s from them. Julie runs a friendly and helpful shop at Mini. More

by christophertheman
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Julie Cole , Stan

October 23, 2026

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Everyone was very helpful, friendly, and knowledgeable. While we waited, we were offered drinks and snacks so that was nice. More

by cheeksms
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: DEBORAH NOELL, Julie Cole , Stan Ricker was our favorite to work with

October 19, 2026

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Jacob, Bryan, Deborah, Ryan - and anyone else that I am accidentally leaving out - were all above and beyond! We purchased a used car and were treated like we had bought the whole lot! Thank you for makin More

by rebecca45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: DEBORAH NOELL, Ryan Burr , Bryan (Brian?)

October 08, 2026

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The friendly service and support from the entire staff was so good that I wanted to buy from them. From Jacob (and Nicole) to Stan the Mini Genius and Julie the Sales-manager they were all top notch. I wa More

by christophertheman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julie and Stan

September 12, 2026

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I purchased a 2020 mini cooper clubman s the staff was amazing! Jacob and Deborah were absolutely amazing! Jacob went above and beyond sending me a text and video introducing himself and the car this was More

by mach5911
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: DEBORAH NOELL

September 11, 2026

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Mini of Loveland was great to deal with. Very friendly and Jacob was superb with prior conversations working through the details and finalizing the sale. Great work everyone! More

by michael@naber.cc
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: DEBORAH NOELL, Julie Cole , Stan Ricker

September 11, 2026

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A great BMW dealership. Their professional approach to both sales and service have made us loyal customers for years. More

by Jeff
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: KIM CALAWAY

September 03, 2026

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Friendly service, well prepared for my visit, full coverage of features and information and the car was ready to go when I was. More

by DUBS1951
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Julie Cole

July 19, 2026

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I purchased a 2020 BMW from BMW of Loveland, VIN 5UXCW2C01N9L34770. During the test drive, an “Assistance Malfunction” warning appeared. The salesperson, Charlie, told me it was nothing and would go More

by mertcanguldu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 03, 2026

BMW of Loveland responded

Thank you for your feedback. After your purchase, a concern with the Active Cruise Control system was identified and traced to prior front-end damage. While we explored available repair options, we were not confident the issue could be fully resolved. In an effort to make things right, we provided full purchase-price trade value toward another BMW in our inventory, an option you chose to move forward with. While this was an unfortunate situation, we believe our team acted transparently, communicated openly throughout the process, and worked hard to provide a fair resolution!

Aug 03, 2026

BMW of Loveland responded

Thank you for sharing your perspective. We understand that you are unhappy with the outcome and appreciate the opportunity to address your concerns. At the time of purchase, the X7 was sold as-is, and you were aware of the existing bumper damage when you accepted delivery of the vehicle. Despite the vehicle being sold as-is, we still made every effort to assist you when concerns arose after your purchase. As part of those discussions, Greg offered an option in which we both would participate in the repair of the X7, recognizing that some of the repair costs extended beyond the bumper damage that was disclosed and accepted at the time of sale. You declined that option, so Greg worked to present alternative solutions. We had other X7 models available in inventory that could have been considered; however, you chose to pursue the X3 as the vehicle you were interested in purchasing. After reviewing the options presented, you elected to move forward with the X3 transaction, and we provided the full purchase price of the X7 as trade value toward that vehicle. We certainly understand that the X3 was different from the X7 you originally purchased and that it may not have been your ideal outcome. However, our team worked in good faith to provide multiple options and ultimately supported the solution that you selected. While we are sorry that you do not view the resolution as fair, we believe we made a significant effort to assist beyond our obligations under an as-is sale and to help you move into another vehicle of your choosing. We do greatly appreciate your business and wish you the very best.

Aug 03, 2026

mertcanguldu responded

That was not a fair resolution. I did not come to buy an X3. I chose an X7 for a reason. The replacement vehicle was a smaller model, not equipped the way I wanted, and I still paid significantly more than I believe was fair. I accepted it only because I felt I had no reasonable alternative. I appreciate that the dealership worked with me, but calling this a "fair resolution" does not reflect my experience. A fair resolution would have been repairing the X7 you sold me or making me financially whole without requiring me to compromise on the vehicle I originally purchased.

Aug 03, 2026

mertcanguldu responded

I disagree with how the situation has been presented. I purchased the X7 after being told the warning was not serious, and I returned it immediately when the warning came back. I have now filed formal complaints with BMW North America Customer Relations, the Colorado Auto Industry Division, the Colorado Attorney General, and the Better Business Bureau. I have also posted a one star Google review describing my experience. I still hope BMW of Loveland will reconsider and offer a truly fair resolution.

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