Charlie Jackson
Charlie Jackson at BMW of Loveland

Charlie Jackson

Sales Consultant

BMW of Loveland

4150 Byrd Dr
Loveland, CO 80538

4.8
25 Reviews

Hello, my name is Charlie, and I am a Client Advisor here at BMW of Loveland. I am a car enthusiast who enjoys automotive photography and racing! I look forward to getting to know you.

4.8

25 Reviews

Write a Review

Dealership Experience

2 yrs

Industry Experience

7 yrs, 10 mos

Specialties & Trainings

BMW Tech

25 Reviews of Charlie Jackson

August 20, 2026

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Amazing experience! Very professional and knowledgeable, as this was our first BMW purchase. The team went above and beyond to meet our needs. More

by BM
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Recommend Dealer
Yes

August 08, 2026

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I had a great experience buying my car from BMW of Loveland. The process was smooth, easy, and everyone was super friendly and professional. I’d definitely recommend them!! More

by Kade
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Recommend Dealer
Yes

August 03, 2026

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I was beyond impressed with the sales rep, Charlie Jackson, from BMW John Elway Loveland. He provided exceptional customer service, going beyond the normal experience one might have while buying a car More

by autumn
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Recommend Dealer
Yes

July 19, 2026

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I purchased a 2020 BMW from BMW of Loveland, VIN 5UXCW2C01N9L34770. During the test drive, an “Assistance Malfunction” warning appeared. The salesperson, Charlie, told me it was nothing and would go More

by mertcanguldu
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Trade-in Experience
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Recommend Dealer
No
Aug 03, 2026

BMW of Loveland responded

Thank you for your feedback. After your purchase, a concern with the Active Cruise Control system was identified and traced to prior front-end damage. While we explored available repair options, we were not confident the issue could be fully resolved. In an effort to make things right, we provided full purchase-price trade value toward another BMW in our inventory, an option you chose to move forward with. While this was an unfortunate situation, we believe our team acted transparently, communicated openly throughout the process, and worked hard to provide a fair resolution!

Aug 03, 2026

BMW of Loveland responded

Thank you for sharing your perspective. We understand that you are unhappy with the outcome and appreciate the opportunity to address your concerns. At the time of purchase, the X7 was sold as-is, and you were aware of the existing bumper damage when you accepted delivery of the vehicle. Despite the vehicle being sold as-is, we still made every effort to assist you when concerns arose after your purchase. As part of those discussions, Greg offered an option in which we both would participate in the repair of the X7, recognizing that some of the repair costs extended beyond the bumper damage that was disclosed and accepted at the time of sale. You declined that option, so Greg worked to present alternative solutions. We had other X7 models available in inventory that could have been considered; however, you chose to pursue the X3 as the vehicle you were interested in purchasing. After reviewing the options presented, you elected to move forward with the X3 transaction, and we provided the full purchase price of the X7 as trade value toward that vehicle. We certainly understand that the X3 was different from the X7 you originally purchased and that it may not have been your ideal outcome. However, our team worked in good faith to provide multiple options and ultimately supported the solution that you selected. While we are sorry that you do not view the resolution as fair, we believe we made a significant effort to assist beyond our obligations under an as-is sale and to help you move into another vehicle of your choosing. We do greatly appreciate your business and wish you the very best.

Aug 03, 2026

mertcanguldu responded

That was not a fair resolution. I did not come to buy an X3. I chose an X7 for a reason. The replacement vehicle was a smaller model, not equipped the way I wanted, and I still paid significantly more than I believe was fair. I accepted it only because I felt I had no reasonable alternative. I appreciate that the dealership worked with me, but calling this a "fair resolution" does not reflect my experience. A fair resolution would have been repairing the X7 you sold me or making me financially whole without requiring me to compromise on the vehicle I originally purchased.

Aug 03, 2026

mertcanguldu responded

I disagree with how the situation has been presented. I purchased the X7 after being told the warning was not serious, and I returned it immediately when the warning came back. I have now filed formal complaints with BMW North America Customer Relations, the Colorado Auto Industry Division, the Colorado Attorney General, and the Better Business Bureau. I have also posted a one star Google review describing my experience. I still hope BMW of Loveland will reconsider and offer a truly fair resolution.

July 05, 2026

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I’ve bought many cars over the years, and I usually dread the buying process. Working with Charlie Jackson completely changed that experience. He was professional, knowledgeable, and never put any pressure o More

by russomasonry
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Recommend Dealer
Yes

Other Employees Tagged: Peter Groulx

July 04, 2026

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Great attitude and responsive to options and models available. Finance terms great. Closing the deal was easy and quick More

by MLLOFING
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Recommend Dealer
Yes

June 23, 2026

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Excellent experience from start to finish. Charlie was friendly, professional, and transparent throughout the entire process. They answered all my questions, made the purchase easy, and provid More

by zhyu5860
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Recommend Dealer
Yes
Jun 23, 2026

BMW of Loveland responded

Thank you for the wonderful review! We're delighted to hear Charlie provided a friendly, professional, and transparent experience. We appreciate your trust in BMW of Loveland and hope you enjoy your new vehicle for years to come!

May 29, 2026

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I requested a quote and a list of accessories on the iX. Charlie sent me a message and a video of introduction. After reviewing the information I put a deposit in the car. Beto informed me when the car arr More

by James_Hauer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 23, 2026

BMW of Loveland responded

Thank you for the wonderful review! We're glad Charlie's introduction and detailed information helped make your decision easy, and that Beto kept you informed every step of the way through delivery. Providing a professional, respectful, and seamless experience is what we strive for. Congratulations on your new iX, and thank you for choosing BMW of Loveland!

May 15, 2026

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I had a great experience with bmw of Loveland. They were very professional and helpful in locating a car for me to purchase. The price was reasonable and they are a really classy Dealership. No pr More

by cameronestewart
Recommend Dealer
Yes

Other Employees Tagged: Greg Wolf

May 11, 2026

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Employee Rating

Charlie was friendly, very knowledgeable and communicated well throughout the entire test drive and purchase process along with excellent follow up after the purchase. Also the sales manager and purchasing/ More

by timlosier
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Recommend Dealer
Yes
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