Ryan Burr

Absolutely horrendous experience ! !!!!!!!!!!! (I would give minus stars if I had that option). I purchased a 2016 Chevy Corvette from BMW of Loveland just over 3 weeks ago! They said !!!!!!!!!!! (I would give minus stars if I had that option). I purchased a 2016 Chevy Corvette from BMW of Loveland just over 3 weeks ago! They said was ready to go and included a 60 day warranty! Purchase price was $66,000 + taxes and fees (not chump change by any stretch for a 10 year old car). The day I brought it home, the car started hesitating and the gauges/wipers were going haywire. I got it into my garage and all electronics shut off! On investigation the negative terminal was completely disconnected. It had come off because the vehicle had an aftermarket power disconnect on it ($14 on Amazon) and it could not be tightened on the battery post....so it wiggled loose. (Kye Adams "Inventory manager") admitted that they knew about this device. After I reattached the terminal and even installed a new battery, warnings kept coming up on the display. I was afraid to drive the car! Ryan Burr (client advisor) said I needed to bring the car back to them to get it fixed. I brought it in and Kye (inventory manager) called me later that day along with Kyle Splicer (Service manager) and told me there was nothing wrong with the car! I called xx on this, so they said they would keep it overnight and see if it had any codes. Kye called me the next day to say the vehicle was ready to be picked up and good to go and that they even charged the battery! I went to the dealership to pick it up and as soon as I started the car (in the dealership parking lot) the check engine light came on and then the low battery warning! I asked Beto Palmer Client advisor (great guy) to come out, which he did and he took a photo and said they would advise the following week. Ryan Burr Client advisor and main contact on this car reached out the following week on Monday and said that their "recon specialist" was out that day and how are things. I replied that nothing had changed and it was time for them to get this car looked at by the chevy dealer across the street (which Ryan had previously mentioned "if they couldn't fix the problem"). That was Monday and it is now Friday and I have heard nothing further from anyone! More

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Ryan was knowledgeable about the vehicle, and personable; he answered all our questions. Also, Ryan was very prompt in responding to our interactions via email or text messages he answered all our questions. Also, Ryan was very prompt in responding to our interactions via email or text messages More

by edwardpereira Verified Customer Verified Customer

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Great experience. Employees were all friendly and courteous. Much better prices than in Western Nebraska. Would recommend. Employees were all friendly and courteous. Much better prices than in Western Nebraska. Would recommend. More

by expgal19 Verified Customer Verified Customer

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Ryan Burr was incredible from start to finish! Highly recommend doing business with them! They took care of every request and made me a very happy customer! Highly recommend doing business with them! They took care of every request and made me a very happy customer! More

by tvashton Verified Customer Verified Customer

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We had the best car buying experience start to finish with the team. It was fast fair and they worked with us to get the car delivered quickly. They were easy to reach and communicated everything in a c with the team. It was fast fair and they worked with us to get the car delivered quickly. They were easy to reach and communicated everything in a clear timely manner. Super friendly as well. More

by acolinger Verified Customer Verified Customer

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No pressure, no gimmicks, very clean, inviting and welcoming. The staff was on point to greet us as we walked through the door. Ryan Burr was extremely knowledgeable and helpful throughout our proce welcoming. The staff was on point to greet us as we walked through the door. Ryan Burr was extremely knowledgeable and helpful throughout our process and purchase. More

by ugly14 Verified Customer Verified Customer

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Ryan was great to work with! He was very personable and knowledgeable about the car I purchased. I would happily work with Ryan again and recommend him to friends and family. He was very personable and knowledgeable about the car I purchased. I would happily work with Ryan again and recommend him to friends and family. More

by s.j Verified Customer Verified Customer

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Great attitude and responsive to options and models available. Finance terms great. Closing the deal was easy and quick available. Finance terms great. Closing the deal was easy and quick More

by MLLOFING Verified Customer Verified Customer

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It was a pleasure working with Ryan , very nice folks and dealership, Austin was great to work with also dealership, Austin was great to work with also More

by prebish5 Verified Customer Verified Customer

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I was in the market for a BMW M440i. Ryan had one on the lot that came very close to providing all I desired. He was quick to provide me with a walk around video to help me commit. Ryan had one on the lot that came very close to providing all I desired. He was quick to provide me with a walk around video to help me commit. More

by cjones85 Verified Customer Verified Customer

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