Craig Douglas
Craig Douglas at Ken Ganley Ford Norton

Craig Douglas | Page 50

Finance Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
568 Reviews
4.9

568 Reviews

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568 Reviews of Craig Douglas

November 21, 2020

Dealership Rating
Employee Rating

Fast friendly service. My wife is very ill and it’s hard for her to get outside the house. Deal was handled over the phone and completed in a 30 minute visit. More

by the_tree_of_liberty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 23, 2020

Ken Ganley Ford Norton responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ganley Ford!

October 26, 2020

Dealership Rating
Employee Rating

My salesman was Austin Temsey and I must say I have never been to a dealership that worked so quick to get me the car I wanted. It was sitting and waiting for me when I showed up. Austin was amazing. He let More

by bevsheridan358
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Temsey

Oct 26, 2020

Ken Ganley Ford Norton responded

Thank you so much for your kind words, Bev, and for taking the time to leave us this wonderful feedback!

October 21, 2020

Dealership Rating
Employee Rating

We had a great experience in buying this car. Franco and the team stayed well after hours to finalize everything and get us in the car that night. More

by Rich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2020

Ken Ganley Ford Norton responded

Thank you, Rich, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 16, 2020

Dealership Rating
Employee Rating

I found Ganley Ford through an inventory search on Ford.com. They had the truck I wanted and at a good price due to a number of discounts. I called first before leaving the Columbus area. Franco verif More

by dwooddell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 16, 2020

Ken Ganley Ford Norton responded

Thanks for your feedback on your recent sales visit to our dealership. We're glad to hear that our staff was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new truck!

October 03, 2020

Dealership Rating
Employee Rating

Our experience with Ganley Ford was excellent. We would definitely recommend the dealership and our salesperson Aaron to anyone looking for a vehicle. Thank you for making our car shopping experience quic More

by New Ford buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron Forsythe

Oct 04, 2020

Ken Ganley Ford Norton responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

September 21, 2020

Dealership Rating
Employee Rating

Pleasant shopping experience and got the exact Explorer we were looking for. Franco and the team at Ganley took great care of us! We will return in the future. More

by Holpuch05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2020

Ken Ganley Ford Norton responded

Thank you for choosing Ganley Ford, your feedback and rating mean a lot to us. We're glad Franco and our team were able to help, and we hope to see you again! Congratulations on your new Explorer!

September 11, 2020

Dealership Rating
Employee Rating

Always a good experience at Ganley. Franco was very helpful. I knew what I was looking for and he had everything ready to go upon my arrival. I was out the door within 30 minutes! Thank you Franco an More

by abaringer15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

Sep 11, 2020

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford.

September 01, 2020

Dealership Rating
Employee Rating

The salesmen that we bought our car from and the man next to he were both nice and funny answered all thank you a lot More

by starrma56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2020

Ken Ganley Ford Norton responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 31, 2020

Dealership Rating
Employee Rating

I appreciate the hard work and dedication to customer service that was provided by the staff of Ganley Ford. Franco and I briefly discussed my needs, he provided me options that we quickly narrowed down. More

by dubay.philip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

Sep 01, 2020

Ken Ganley Ford Norton responded

Thank you for the 5 star review! We are glad to hear you enjoyed your experience with Craig, Franco and Desmond here at Ganley Ford. It was a pleasure having you at the dealership. We appreciate your review!

August 28, 2020

Dealership Rating
Employee Rating

Great people and very thorough. Would recommend! Tony, Craig and John made the process easy and quick. Very clean and professional even during this pandemic. More

by Katherine M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Chapman, Tony Zuppe

Aug 29, 2020

Ken Ganley Ford Norton responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback!

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