Craig Douglas
Craig Douglas at Ken Ganley Ford Norton

Craig Douglas | Page 51

Finance Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
568 Reviews
4.9

568 Reviews

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568 Reviews of Craig Douglas

August 24, 2020

Dealership Rating
Employee Rating

They made me feel important. Went overboard to make my buying experience memorable. Felt like I was a member of their family. I’ll shop there again More

by Lorin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Chapman, Tony Zuppe

Aug 25, 2020

Ken Ganley Ford Norton responded

It's great to hear, Lorin, that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

August 15, 2020

Dealership Rating
Employee Rating

Franco was very polite, knows his job well. About Ganley Ford the whole staff was polite. The environment was like home. Thanks for everything you helped us with!!! More

by Cinnersue74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2020

Ken Ganley Ford Norton responded

Thanks for your feedback on your recent visit to Ganley Ford. I'm glad to hear that Franco was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

August 13, 2020

Dealership Rating
Employee Rating

Great experience getting my first new F-150. Management was beyond helpful and salesman was extremely friendly and not pushy. Highly recommend them for any new or used vehicle purchase! More

by AJ
Recommend Dealer
Yes

Other Employees Tagged: John Chapman, John Kirchenbauer, Fulton Benya, Scott Spath , John Asano, Paul Asano, Staci Stonestreet, Austin Temsey

Aug 13, 2020

Ken Ganley Ford Norton responded

Thank you for choosing Ganley Ford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Congratulations on your new truck!

August 03, 2020

Dealership Rating
Employee Rating

I’ve been buying fords from Ganley since 1998 and I’m on number 5 very satisfied with everything I’ve never gotten a bad one yet More

by GOATMOM4EV
Recommend Dealer
Yes

Other Employees Tagged: John Chapman , Austin Temsey

Aug 04, 2020

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 23, 2020

Dealership Rating
Employee Rating

Excellent experience. The salesman i worked with Franco was top notch. They worked with me to get a payment i was happy with. Overall great experience. I've already recommended Franco and Ganley Ford to ma More

by ABROWN23
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

Jul 24, 2020

Ken Ganley Ford Norton responded

It's fantastic to hear that Franco and the team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ganley Ford!

July 20, 2020

Dealership Rating
Employee Rating

This is my third lease with Ganley Ford in Barberton. The staff and sales person were very friendly and professional. Franco makes getting a new a easy and stress-free experience. More

by pcosgrove1
Recommend Dealer
Yes
Jul 21, 2020

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

July 17, 2020

Dealership Rating
Employee Rating

VERY GOOD HELPFULL AND FRIENDLY STAFF, CONVIENT HOURS, PRICES REASONABLE, QUICK SERVICE, IN AND OUT WITH A FREE CAR WASH. HAD NO PROBLEMS AT ALL. I'LL BE BAC More

by tbyers4522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 18, 2020

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

July 16, 2020

Dealership Rating
Employee Rating

Great purchase experience, Great service and sales staff, friendly and helpful, Treated with respect and understanding in regards to my wants and needs, willingness to be helpfu More

by mtraylinek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

Jul 17, 2020

Ken Ganley Ford Norton responded

Hello, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ganley Ford.

July 16, 2020

Dealership Rating
Employee Rating

Franco did a phenomenal job on finding the right vehicle in a short period of time for my family. It really was a sign and drive within an hour. Thanks again Franco! More

by jordan.larson13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 17, 2020

Ken Ganley Ford Norton responded

Hello, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else!

July 08, 2020

Dealership Rating
Employee Rating

Franco went above and beyond to help me. He delayed his plans on a holiday weekend to help me with my car purchase! Greatly appreciated and will do business again in the future. Thank you so much😊 More

by pelegra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova , Drew Blowers

Jul 08, 2020

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Franco met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

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