Craig Douglas
Craig Douglas at Ken Ganley Ford Norton

Craig Douglas | Page 49

Finance Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
563 Reviews
4.9

563 Reviews

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563 Reviews of Craig Douglas

January 28, 2021

Dealership Rating
Employee Rating

Thanks for helping me purchase my new 2020 escape. Franco gets a 5 star rating from me. Will return for another purchase.Great job! Finance dept was great also. More

by goldielox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

Jan 28, 2021

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Franco here at Ganley Ford.

January 07, 2021

Dealership Rating
Employee Rating

The transaction went very smoothly thanks to the great salesperson. Franco was very helpful in finding the exact Explorer we wanted. We would recommend him to our friends and family. More

by linc431
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 08, 2021

Ken Ganley Ford Norton responded

Thank you for your review and kind words for Franco! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford.

December 22, 2020

Dealership Rating
Employee Rating

The deal went through quicker than i thought. Everyone was nice. No pressure. FRANCO was awesome! Very nice. Explained everything. Was able to answer my questions. More

by Buckeye70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 23, 2020

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear that Franco and the team took such good care of you, and we hope you enjoy your new vehicle. We truly appreciate your feedback!

Dec 23, 2020

Buckeye70 responded

Thank you for this. I honestly didnt think i would be driving home in the Lincoln.

December 17, 2020

Dealership Rating
Employee Rating

Desmond was great! This is my second vehicle I've worked with him on and the entire process was as painless as possible. Appreciate all the help and my new car is great! Thanks Desmond! More

by kfacenbaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, John Chapman

Dec 17, 2020

Ken Ganley Ford Norton responded

Thank you so much for your wonderful review! We are thrilled that Desmond had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Ganley Ford!

November 30, 2020

Dealership Rating
Employee Rating

Doing business with Ganley in Barberton for many years. Doing business with Ganley in Barberton for many years. Excellent Service. Franco did not pressure me at all and got me a great deal, very satisfied. More

by jingram_1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Nov 30, 2020

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We are so happy that Franco found you the perfect vehicle! Please do not hesitate to give us a call if you need anything for your new vehicle.

November 21, 2020

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Employee Rating

Fast friendly service. My wife is very ill and it’s hard for her to get outside the house. Deal was handled over the phone and completed in a 30 minute visit. More

by the_tree_of_liberty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 23, 2020

Ken Ganley Ford Norton responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ganley Ford!

October 26, 2020

Dealership Rating
Employee Rating

My salesman was Austin Temsey and I must say I have never been to a dealership that worked so quick to get me the car I wanted. It was sitting and waiting for me when I showed up. Austin was amazing. He let More

by bevsheridan358
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Temsey

Oct 26, 2020

Ken Ganley Ford Norton responded

Thank you so much for your kind words, Bev, and for taking the time to leave us this wonderful feedback!

October 21, 2020

Dealership Rating
Employee Rating

We had a great experience in buying this car. Franco and the team stayed well after hours to finalize everything and get us in the car that night. More

by Rich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2020

Ken Ganley Ford Norton responded

Thank you, Rich, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 16, 2020

Dealership Rating
Employee Rating

I found Ganley Ford through an inventory search on Ford.com. They had the truck I wanted and at a good price due to a number of discounts. I called first before leaving the Columbus area. Franco verif More

by dwooddell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 16, 2020

Ken Ganley Ford Norton responded

Thanks for your feedback on your recent sales visit to our dealership. We're glad to hear that our staff was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new truck!

October 03, 2020

Dealership Rating
Employee Rating

Our experience with Ganley Ford was excellent. We would definitely recommend the dealership and our salesperson Aaron to anyone looking for a vehicle. Thank you for making our car shopping experience quic More

by New Ford buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron Forsythe

Oct 04, 2020

Ken Ganley Ford Norton responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

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