Craig Douglas
Craig Douglas at Ken Ganley Ford Norton

Craig Douglas | Page 49

Finance Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
568 Reviews
4.9

568 Reviews

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568 Reviews of Craig Douglas

March 07, 2021

Dealership Rating
Employee Rating

Good experience. Changed my mind about Auto dealerships. I've never gone back to the same dealership a second time, till now. I've ALWAYS had bad experiences dealing with any dealerships until Ganley Ford. More

by CORVAIRCORKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe

Mar 07, 2021

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ganley Ford. We are so happy to hear that both Tony and Craig were great to work with. Please don't hesitate to reach out if you need anything else. We are looking forward to having you as one of our valued customers for many years to come. Congratulations on your new vehicle.

March 06, 2021

Dealership Rating
Employee Rating

They had just what I wanted plus a friendly, quick transaction. I left Ganley Ford that afternoon as happy (maybe happier) as in the previous 3 Ford purchases. More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 07, 2021

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team, Jeff. We're glad to hear we delivered such a great experience! Congratulations on your new Ford! Please let us know if we can be of any further assistance. We're always happy to help.

February 25, 2021

Dealership Rating
Employee Rating

Best car buying experience ever. Staff took the time to really understand my unique situation and found an affordable, creative solution... fast! When I returned the next day the vehicle and all the paperw More

by dladines
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Chapman, Kevin Kneebusch , Ken Steel, Paige

Feb 25, 2021

Ken Ganley Ford Norton responded

We are so pleased to hear that Ken Steel & the rest of our staff gave you the best car experience ever! Thank you for your business & for trusting us to help you with your unique situation! Please let Ken know if there's anything else that we can do for you! And enjoy your new vehicle!

February 19, 2021

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Employee Rating

The entire team there was so fantastic and helpful. I’m loving my new Ecosport! My salesman Aaron was knowledgeable and friendly and everyone involved made the process so easy. Thanks Ganley Team :) More

by Rachel.jaffe2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron Forsythe, Paege Guy

Feb 19, 2021

Ken Ganley Ford Norton responded

Thanks for the review Rachel! We are so glad to hear that Aaron Forsythe & the entire Ganley Team gave you such a fantastic & easy car buying experience! Please let Aaron know if there's anything else that we can do for you! And enjoy your new EcoSport!!

February 17, 2021

Dealership Rating
Employee Rating

I have purchased about 5 cars from Ganley. Always easy to work with. Friendly, helpful and a good selection. I would reccomend it to anyone looking for a car. More

by Laurie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, John Chapman

Feb 17, 2021

Ken Ganley Ford Norton responded

Thank you, Laurie, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience once again and appreciate your continued business!

January 28, 2021

Dealership Rating
Employee Rating

Thanks for helping me purchase my new 2020 escape. Franco gets a 5 star rating from me. Will return for another purchase.Great job! Finance dept was great also. More

by goldielox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

Jan 28, 2021

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Franco here at Ganley Ford.

January 07, 2021

Dealership Rating
Employee Rating

The transaction went very smoothly thanks to the great salesperson. Franco was very helpful in finding the exact Explorer we wanted. We would recommend him to our friends and family. More

by linc431
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 08, 2021

Ken Ganley Ford Norton responded

Thank you for your review and kind words for Franco! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford.

December 22, 2020

Dealership Rating
Employee Rating

The deal went through quicker than i thought. Everyone was nice. No pressure. FRANCO was awesome! Very nice. Explained everything. Was able to answer my questions. More

by Buckeye70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 23, 2020

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear that Franco and the team took such good care of you, and we hope you enjoy your new vehicle. We truly appreciate your feedback!

Dec 23, 2020

Buckeye70 responded

Thank you for this. I honestly didnt think i would be driving home in the Lincoln.

December 17, 2020

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Employee Rating

Desmond was great! This is my second vehicle I've worked with him on and the entire process was as painless as possible. Appreciate all the help and my new car is great! Thanks Desmond! More

by kfacenbaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, John Chapman

Dec 17, 2020

Ken Ganley Ford Norton responded

Thank you so much for your wonderful review! We are thrilled that Desmond had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Ganley Ford!

November 30, 2020

Dealership Rating
Employee Rating

Doing business with Ganley in Barberton for many years. Doing business with Ganley in Barberton for many years. Excellent Service. Franco did not pressure me at all and got me a great deal, very satisfied. More

by jingram_1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Nov 30, 2020

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We are so happy that Franco found you the perfect vehicle! Please do not hesitate to give us a call if you need anything for your new vehicle.

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