Craig Douglas
Craig Douglas at Ken Ganley Ford Norton

Craig Douglas | Page 48

Finance Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
568 Reviews
4.9

568 Reviews

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568 Reviews of Craig Douglas

April 19, 2021

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Employee Rating

I bought four cars from Ganley over the years and I won't go anywhere else. Being self employed is always a nitemare to buy anything but the guys at Ganley make it easy More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2021

Ken Ganley Ford Norton responded

Thanks for your feedback, Dave, on your recent visit to Ganley Ford. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

April 13, 2021

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Employee Rating

Franco answered our inquiry over the weekend. We set an appointment and he had the car ready when we got there. Everyone treated us well and we thought they were fair on the price. More

by Al
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

Apr 14, 2021

Ken Ganley Ford Norton responded

Thank you, Al, for your business and this review. We're happy to hear Franco was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 02, 2021

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We really liked working with Austin. Very professional, We really liked working with Austin. Very professional, knew his products, and he made the buying process work smoothly. Very helpful in answering More

by Barry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell , Austin Temsey

Apr 04, 2021

Ken Ganley Ford Norton responded

Thank you so much, Barry, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Austin and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 02, 2021

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Aaron was amazing, I walked in to look at cars for the future. I ended up purchasing a 2020 Edge, I can say they were all fantastic and it would not be a lie. However Aaron made sure he showed me exactly More

by Annie.mitchell411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Chapman , Jennifer Fincham, Aaron Forsythe, Drew

Apr 04, 2021

Ken Ganley Ford Norton responded

We are very happy, Annie, to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 01, 2021

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Employee Rating

Fantastic dealership, all around. This is not my first experience with Ganley Ford. I’ve purchased used vehicles, from them in the past. Everyone I worked with was professional and courteous. I will surel More

by aaron060775
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2021

Ken Ganley Ford Norton responded

Thank you so much for once again choosing Ganley Ford! Congratulations on your purchase, and let us know if we can be of any more assistance!

March 30, 2021

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This is one of the best dealerships I've done business with, I bought the first truck I ever owned from them back in the early 2000s and I've always been impressed with them. Their service dept is very pr More

by Ecarter01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Spath , Paul Asano

Mar 31, 2021

Ken Ganley Ford Norton responded

It's great to hear that we are always able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

March 27, 2021

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Employee Rating

Austin was absolutely wonderful! He answered all our questions and if he didn’t have an answer, he made sure he asked someone who would know. I would absolutely recommend Ganley to anyone looking to bu More

by Bbray1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Temsey

Mar 28, 2021

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience working Austin with Ganley Ford. We appreciate your business and hope to see you again soon!

March 24, 2021

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Had a bit of a mixup on the 1st day we went and wasn't planning on coming back after a 3 hour drive there. After we left the dealership we stopped and got dinner and received a text that they got the deal More

by scjohnson6921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Kneebusch , Aaron Forsythe, Paege

Mar 25, 2021

Ken Ganley Ford Norton responded

I know we had a bumpy start and you were left originally unsatisfied but grateful that you gave Paege, Aaron, Kevin, and Craig the opportunity to work with you to rectify the situation. Thank you for choosing Ganley Ford and we hope to see you again in the future.

March 22, 2021

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Employee Rating

Pleasure to work with, always nice,gets the job done, enjoy doing business with them, Tom Stancil is a pleasure to do business with, always thorough and professional, great guy!! More

by cbobconnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath , Paul Asano

Mar 22, 2021

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ganley Ford! We'll be sure to pass along your compliments to Tom and the rest of the team. We truly appreciate your business and hope to see you again soon!

March 10, 2021

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Employee Rating

I have bought several vehicles from ganley and every purchase has been at the highest level our salesman Tom stancil couldn't do a better job he's always on the ball always has an answer and he says wha More

by cbobconnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Stancil

Mar 10, 2021

Ken Ganley Ford Norton responded

It's great to hear that Tom and the team were able to get you exactly what you needed and that you had such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ganley Ford!

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