Craig Douglas
Craig Douglas at Ken Ganley Ford Norton

Craig Douglas | Page 48

Finance Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
543 Reviews
4.9

543 Reviews

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543 Reviews of Craig Douglas

September 21, 2020

Dealership Rating
Employee Rating

Pleasant shopping experience and got the exact Explorer we were looking for. Franco and the team at Ganley took great care of us! We will return in the future. More

by Holpuch05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2020

Ken Ganley Ford Norton responded

Thank you for choosing Ganley Ford, your feedback and rating mean a lot to us. We're glad Franco and our team were able to help, and we hope to see you again! Congratulations on your new Explorer!

September 11, 2020

Dealership Rating
Employee Rating

Always a good experience at Ganley. Franco was very helpful. I knew what I was looking for and he had everything ready to go upon my arrival. I was out the door within 30 minutes! Thank you Franco an More

by abaringer15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

Sep 11, 2020

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford.

September 01, 2020

Dealership Rating
Employee Rating

The salesmen that we bought our car from and the man next to he were both nice and funny answered all thank you a lot More

by starrma56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2020

Ken Ganley Ford Norton responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 31, 2020

Dealership Rating
Employee Rating

I appreciate the hard work and dedication to customer service that was provided by the staff of Ganley Ford. Franco and I briefly discussed my needs, he provided me options that we quickly narrowed down. More

by dubay.philip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

Sep 01, 2020

Ken Ganley Ford Norton responded

Thank you for the 5 star review! We are glad to hear you enjoyed your experience with Craig, Franco and Desmond here at Ganley Ford. It was a pleasure having you at the dealership. We appreciate your review!

August 28, 2020

Dealership Rating
Employee Rating

Great people and very thorough. Would recommend! Tony, Craig and John made the process easy and quick. Very clean and professional even during this pandemic. More

by Katherine M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Chapman, Tony Zuppe

Aug 29, 2020

Ken Ganley Ford Norton responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback!

August 24, 2020

Dealership Rating
Employee Rating

They made me feel important. Went overboard to make my buying experience memorable. Felt like I was a member of their family. I’ll shop there again More

by Lorin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Chapman, Tony Zuppe

Aug 25, 2020

Ken Ganley Ford Norton responded

It's great to hear, Lorin, that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

August 15, 2020

Dealership Rating
Employee Rating

Franco was very polite, knows his job well. About Ganley Ford the whole staff was polite. The environment was like home. Thanks for everything you helped us with!!! More

by Cinnersue74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2020

Ken Ganley Ford Norton responded

Thanks for your feedback on your recent visit to Ganley Ford. I'm glad to hear that Franco was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

August 13, 2020

Dealership Rating
Employee Rating

Great experience getting my first new F-150. Management was beyond helpful and salesman was extremely friendly and not pushy. Highly recommend them for any new or used vehicle purchase! More

by AJ
Recommend Dealer
Yes

Other Employees Tagged: John Chapman, John Kirchenbauer, Fulton Benya, Scott Spath , John Asano, Paul Asano, Staci Stonestreet, Austin Temsey

Aug 13, 2020

Ken Ganley Ford Norton responded

Thank you for choosing Ganley Ford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Congratulations on your new truck!

August 03, 2020

Dealership Rating
Employee Rating

I’ve been buying fords from Ganley since 1998 and I’m on number 5 very satisfied with everything I’ve never gotten a bad one yet More

by GOATMOM4EV
Recommend Dealer
Yes

Other Employees Tagged: John Chapman , Austin Temsey

Aug 04, 2020

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 23, 2020

Dealership Rating
Employee Rating

Excellent experience. The salesman i worked with Franco was top notch. They worked with me to get a payment i was happy with. Overall great experience. I've already recommended Franco and Ganley Ford to ma More

by ABROWN23
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

Jul 24, 2020

Ken Ganley Ford Norton responded

It's fantastic to hear that Franco and the team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ganley Ford!

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