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Charlita Hearn
84 Reviews
Over 30 years in Management, Sales, Customer Service. Enjoy assisting prospects, family, and friends find the vehicle the fits their needs. Love the beach, dancing, cooking, and movies
Read moreDealership Experience
12 yrs, 2 mos
Industry Experience
12 yrs, 10 mos
Specialties & Trainings
Lincoln Brand Champion
CPO Certified
84 Reviews
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84 Reviews of Charlita Hearn
November 27, 2025
They treated me great. Did what needed to be done & even cleaned my car. Thank you Did what needed to be done & even cleaned my car. Thank you More
by SLC82
Verified CustomerOther Employees Tagged: Brandon Ballard
October 10, 2025
I bought the car from Koons because my salesman Darrick was awesome. He kept in touch with me until I committed to buying and was super helpful. was awesome. He kept in touch with me until I committed to buying and was super helpful. More
by ryanrk150
Other Employees Tagged: Darrick Tolliver
September 26, 2025
The team at Koons was extremely helpful and patient. They worked with us on making sure we got the car we wanted and at a price that we were comfortable with. They worked with us on making sure we got the car we wanted and at a price that we were comfortable with. More
by govindmulanjur
Other Employees Tagged: Andres Zavala
August 19, 2025
Koons Ford has an excellent atmosphere and wonderful staff. The Lounge is comfortable with free coffee and water. My service advisor was prompt with communicating to me about the status of my car. Earl staff. The Lounge is comfortable with free coffee and water. My service advisor was prompt with communicating to me about the status of my car. Earl Mosby was great. More
by Craig
Other Employees Tagged: John Powell, Trevor Teed, Darrick Tolliver, Chuck Greenlee, Andres Zavala, Earl Mosby, Mike Treas , Michael Matson, Dave Miller
June 09, 2025
I mean they were okay. I went in there to get my break pads fixed. They said they fixed them but now my breaks screech. It’s awful. I’m going somewhere else next time. Othe I went in there to get my break pads fixed. They said they fixed them but now my breaks screech. It’s awful. I’m going somewhere else next time. Other than that they were kind and responsive. But, I don’t really trust them anymore. More
by dhillonmk123
Other Employees Tagged: Trevor Teed, Chuck Greenlee, Randy Tucker, Brandon Ballard, Chris Dugovich , Kevin Bracey, Tom Donovan, Joseph Stewart, Kelly Wilburn
February 20, 2025
Charlita Hearn goes out of her way to service the customer. She has a ton of experience and will work to get you a great deal—no hassle, no pressure. We will do business again with Charlita and Koons customer. She has a ton of experience and will work to get you a great deal—no hassle, no pressure. We will do business again with Charlita and Koons Ford of Annapolis. More
by LemHatch
February 15, 2025
Charlita is the best! She made my sales experience so comfortable and easy. I’d love to continue to work with her in the future. Every employee I encountered was inviting She made my sales experience so comfortable and easy. I’d love to continue to work with her in the future. Every employee I encountered was inviting and made me feel like family. It was just a great experience overall. Thank you to everyone involved in getting me into my new vehicle! More
by grahamjd28
Other Employees Tagged: Andres Zavala
January 22, 2025
Charlita really went above and beyond to locate the truck I had built online but locating a few at local dealers I had built online but locating a few at local dealers More
by srufo1957
Other Employees Tagged: Andres Zavala
Dealership Inventory (302 Vehicles)
2026 Lincoln Nautilus
new
White Platinum Clearcoat Metallic exterior
Automatic
All-wheel Drive
