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Charles Carter
Charles Carter at Spitzer Toyota Monroeville

Charles Carter | Page 6

Assistant Service Manager

Spitzer Toyota Monroeville

4710 William Penn Highway
Monroeville, PA 15146

4.8
78 Reviews
4.8

78 Reviews

Write a Review

78 Reviews of Charles Carter

December 12, 2025

Dealership Rating
Employee Rating

Excellent customer service. ...very detailed oriented He's very friendly, empathetic and knowledgeable, he also goes above and beyond to exceed expectations More

by Shellz
Recommend Dealer
Yes

Other Employees Tagged: Charles Carter

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Dec 12, 2025

Spitzer Toyota Monroeville responded

Thanks for sharing your thoughts about your experience with Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!

December 07, 2025

Dealership Rating
Employee Rating

Dropped off vehicle pm before for an inspection, tire rotation and oil change. Job finished by mid am next day More

by dble27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lacie Suprano

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Dec 07, 2025

Spitzer Toyota Monroeville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 06, 2025

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Employee Rating

Very friendly and not pushy. Service Center was very helpful and took care of my issues. More

by mypersonalchefroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Enberg

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Dec 06, 2025

Spitzer Toyota Monroeville responded

Thanks for sharing about your experience with Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!

December 01, 2025

Dealership Rating
Employee Rating

The Dealer Ship is convenient The workers are friendly and cooperative. Theprices reasonable and affordable More

by TMLUCZKOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Thomas, Elvis "David" Bole

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Dec 01, 2025

Spitzer Toyota Monroeville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Toyota Monroeville.

December 01, 2025

Dealership Rating
Employee Rating

I was completely satisfied with my experience. Everything was finished as promised. Will return when I need service again. More

by BWSANTONI
Recommend Dealer
Yes

Other Employees Tagged: Charles Carter

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Dec 01, 2025

Spitzer Toyota Monroeville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Toyota Monroeville!

November 26, 2025

Dealership Rating
Employee Rating

Workers are not friendly. They just look at you and keep walking. Over all good. More

by CCOSBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deana Hicks, Stacey Davis

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Nov 27, 2025

Spitzer Toyota Monroeville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Deana, Charles, and our team, and we look forward to working with you again.

November 24, 2025

Dealership Rating
Employee Rating

Charles was courteous and professional. He was knowledable and explained about the services that were needed More

by YAMBASHASHI
Recommend Dealer
Yes
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Nov 24, 2025

Spitzer Toyota Monroeville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 21, 2025

Dealership Rating
Employee Rating

Everyone was warm,welcoming and professional and got the job done! The waiting room was comfortable More

by JERRYANDCLAIRE
Service Communication
Recommend Dealer
Yes
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Nov 22, 2025

Spitzer Toyota Monroeville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Toyota Monroeville. We look forward to having you as one of our valued customers for many more years to come!

November 14, 2025

Dealership Rating
Employee Rating

I’ve had Charles Carter as my Advisor and he has been wonderful, very attentive and a wonder listener to my issue. I appreciate how he has been very helpful when I’ve brought my car to Spitzer., More

by applique_guppy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Disalvo, Nick Pike

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Nov 15, 2025

Spitzer Toyota Monroeville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 14, 2025

Dealership Rating
Employee Rating

Honest And caring . They send out a technician video that illustrated what was going on. More

by GEHENNING401
Recommend Dealer
Yes

Other Employees Tagged: Charles Carter

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Nov 14, 2025

Spitzer Toyota Monroeville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Toyota Monroeville.

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