Always courteous and supplies complete explanation of
visit! Questions and concerns addressed appropriately. Thank you.
visit! Questions and concerns addressed appropriately. Thank you.
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by Pkw645
Verified Customer
Verified Customer
Service Price Transparency
Apr 26, 2026 -
Spitzer Toyota Monroeville responded
We’re happy to hear our team offered clear explanations and addressed your questions during your Toyota service. Thank you for your feedback and for bringing in your Toyota.
Always an amazing experience!
! The service there is informative and attentive to all of their customer needs.
! The service there is informative and attentive to all of their customer needs.
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by myangelwalk1
Verified Customer
Verified Customer
Service Price Transparency
Apr 26, 2026 -
Spitzer Toyota Monroeville responded
We’re thrilled our team took the time to explain each step and address your needs during service on your Toyota Crown. James appreciates your kind words and looks forward to providing another excellent experience.
Had front end work done.
My control arm broke off 14 days later. Good bye
My control arm broke off 14 days later. Good bye
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by geraldad412
Verified Customer
Verified Customer
Service Price Transparency
Apr 30, 2026 -
Spitzer Toyota Monroeville responded
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly.
Apr 30, 2026 -
Spitzer Toyota Monroeville responded
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly.
Service was great.
James was excellent, attentive and very helpful.
The service here was top tier. James, in particular, was fantastic—he was very attentive , and wen
James was excellent, attentive and very helpful.
The service here was top tier. James, in particular, was fantastic—he was very attentive , and went above and beyond to be helpful throughout the entire experience.
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by bottyk
Verified Customer
Verified Customer
Service Price Transparency
Apr 21, 2026 -
Spitzer Toyota Monroeville responded
Thank you for the 5-star review. We’re thrilled to hear our team delivered top tier service on your Lexus RX 350. James will be glad to know his attentiveness and helpfulness stood out during your visit.
Always very polite and professional.
Keep you informed either way what is going on with your vehicle. Don’t over sell.
Keep you informed either way what is going on with your vehicle. Don’t over sell.
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by PMEYER54
Verified Customer
Verified Customer
Service Price Transparency
Apr 10, 2026 -
Spitzer Toyota Monroeville responded
Your 5-star review means a lot to us. James and our service team take care to be polite, professional, and provide honest updates on your Toyota RAV4 without suggesting unnecessary work. We look forward to serving you again.
This visit was for an electric cable recall and from
notification to completion it was handled professionally.
notification to completion it was handled professionally.
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by tjburg1111
Verified Customer
Verified Customer
Service Price Transparency
Apr 08, 2026 -
Spitzer Toyota Monroeville responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Toyota Monroeville!
Very pleasant.
They take good care of me and my vehicle. James is the best!
They take good care of me and my vehicle. James is the best!
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by Cassandra.McDuffey
Verified Customer
Verified Customer
Other Employees Tagged:
James Thomas
Apr 03, 2026 -
Spitzer Toyota Monroeville responded
Thank you for sharing your experience. We’re glad James and the team took such good care of you and your Toyota. We look forward to serving you again.
James is a great service advisor!
He's all about customer satisfaction! And truly takes the time to assist
He's all about customer satisfaction! And truly takes the time to assist
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by ARATESIC
Verified Customer
Verified Customer
Other Employees Tagged:
James Thomas
Mar 31, 2026 -
Spitzer Toyota Monroeville responded
It’s fantastic to hear James provided attentive service for your Toyota Grand Highlander. Thank you for highlighting his dedication to assisting you. We look forward to helping you again soon.
Great service.
Extremely attentive to all and any questions. Great experience! I will continue to use their services.
Extremely attentive to all and any questions. Great experience! I will continue to use their services.
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by austinsills
Verified Customer
Verified Customer
Service Price Transparency
Mar 30, 2026 -
Spitzer Toyota Monroeville responded
Thank you for trusting our team with your Ford F-150 and for highlighting our attentiveness to your questions. We’re thrilled you had a great experience and plan to come back. We look forward to assisting you again soon.
From the time I purchased my vehicle there a year ago, to
my vehicle service visits, Spitzer has been awesome
my vehicle service visits, Spitzer has been awesome
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by Matthew.leiberton
Verified Customer
Verified Customer
Other Employees Tagged:
James Thomas
Mar 28, 2026 -
Spitzer Toyota Monroeville responded
Thank you for trusting us with your Toyota Tacoma over the past year. We’re glad your purchase and service experiences have been so positive and look forward to many more visits.
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