We left the car there the night before and most interface
with the dealer was via text and email. All went well.
with the dealer was via text and email. All went well.
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by Danholtz0
Verified Customer
Verified Customer
Other Employees Tagged:
Lacie Suprano
Jun 07, 2026 -
Spitzer Toyota Monroeville responded
Thank you, Dan, for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.
Very good service kind and friendly prompt and explained
everything would recommend thank you again
everything would recommend thank you again
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by Dg
Verified Customer
Verified Customer
Service Price Transparency
Jun 01, 2026 -
Spitzer Toyota Monroeville responded
Thanks for sharing about your experience with Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!
Elvis and the team were polite and 100% helpful Thank you
Spitzer Next car Toyota
Spitzer Next car Toyota
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by JINWINNIERJ
Verified Customer
Verified Customer
Other Employees Tagged:
Lacie Suprano
Jun 01, 2026 -
Spitzer Toyota Monroeville responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Prompt, professional, timely, service.
From driving into Spitzer Toyota until one leaves, the service department treats you like your issues are their issues addressing any concern and res
From driving into Spitzer Toyota until one leaves, the service department treats you like your issues are their issues addressing any concern and resolving each and every issue.
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by robert.swartzwelder
Verified Customer
Verified Customer
Other Employees Tagged:
Lacie Suprano
May 21, 2026 -
Spitzer Toyota Monroeville responded
Thank you for sharing your experience with our service department. Lacie and the team were glad to address each concern and resolve every issue on your Toyota Corolla. We look forward to assisting you again.
G o o d j o b t h a n k y u o
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by MEDABBAH731
Verified Customer
Verified Customer
Service Price Transparency
May 19, 2026 -
Spitzer Toyota Monroeville responded
It’s wonderful to hear you were pleased with the service on your Toyota RAV4 Hybrid. Thank you for the kind review. We look forward to assisting you again.
Service and communication has seem to gone down hill
since I’ve been with Toyota. Lately I’ve been quite dissatisfied and disappointed with Toyota.
since I’ve been with Toyota. Lately I’ve been quite dissatisfied and disappointed with Toyota.
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by DALTONSULLIVAN
Verified Customer
Verified Customer
Service Price Transparency
May 15, 2026 -
Spitzer Toyota Monroeville responded
Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Charles was EXTREMELY patient with me, explained
everything, repeatedly made himself available for me. He is an excellent representative. He put in a phone call to the workers to update me on timi
everything, repeatedly made himself available for me. He is an excellent representative. He put in a phone call to the workers to update me on timing.
The environment was VERY pleasant. I was able to relax and do work while waiting.
I even won a dog toy on the spin wheel!
I definitely plan do come by again, and more frequently!
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by Avraham
Verified Customer
Verified Customer
Service Price Transparency
May 11, 2026 -
Spitzer Toyota Monroeville responded
We appreciate the 5-star feedback and are glad Charles provided attentive support throughout your service. It’s great to know you found the waiting area comfortable and could keep working while we cared for your Toyota. Congratulations on winning the dog toy on our spin wheel and we look forward to your next visit.
Everyone was very nice and helpful.
They explained everything and also did a video of my car being worked on. I would recommend them to my friends.
They explained everything and also did a video of my car being worked on. I would recommend them to my friends.
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by DHYANNACCI
Verified Customer
Verified Customer
Service Price Transparency
May 10, 2026 -
Spitzer Toyota Monroeville responded
Thank you for the five star rating and your recommendation. It means a lot that our team explained every detail of the service on your Toyota RAV4 and provided a video update.
Super kind and helpful and very knowledgeable about the
parts I needed! Went above and beyond to help me
parts I needed! Went above and beyond to help me
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by Evajh1985
Service Price Transparency
May 07, 2026 -
Spitzer Toyota Monroeville responded
It’s fantastic to know Lacie’s expertise made finding parts for your Toyota Crown easy. We’re happy she could go the extra mile to assist you. Please reach out if you need further help.
5 Excellent Service.
..always polite..James n D both have the greatest sense of humor and always go above n beyond..
..always polite..James n D both have the greatest sense of humor and always go above n beyond..
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by blueroses19
Verified Customer
Verified Customer
Other Employees Tagged:
Lacie Suprano
May 06, 2026 -
Spitzer Toyota Monroeville responded
We’re delighted you found our service polite and enjoyed the team’s humor while caring for your Toyota Tundra. We’re glad we could go above and beyond for you. Let Lacie know anytime you need assistance.