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Charles Carter
Charles Carter at Spitzer Toyota Monroeville

Charles Carter

Assistant Service Manager

Spitzer Toyota Monroeville

4710 William Penn Highway
Monroeville, PA 15146

4.8
78 Reviews
4.8

78 Reviews

Write a Review

78 Reviews of Charles Carter

April 30, 2026

Dealership Rating
Employee Rating

A bit disappointed with concern and knowledge of my inquiry on car. 1st service visit so will reserve my opinion until more visits with my complimentary service plan More

by JOHNNYJR13
Service Time
Service Communication
Recommend Dealer
No
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April 26, 2026

Dealership Rating
Employee Rating

Always an amazing experience! ! The service there is informative and attentive to all of their customer needs. More

by myangelwalk1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Thomas, Lacie Suprano, Ciera Hasch

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Apr 26, 2026

Spitzer Toyota Monroeville responded

We’re thrilled our team took the time to explain each step and address your needs during service on your Toyota Crown. James appreciates your kind words and looks forward to providing another excellent experience.

April 23, 2026

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Employee Rating

Very easy car buying experience, quick and efficient service Friendly staff, nice selection, very pleased More

by Baimino17
Recommend Dealer
Yes

Other Employees Tagged: Charles Carter

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Apr 23, 2026

Spitzer Toyota Monroeville responded

We’re thrilled your Toyota buying experience was smooth and that our team provided prompt service. It’s rewarding to know our staff and vehicle selection left you pleased. We’ll pass your kind words along to Charles and the rest of our team.

April 21, 2026

Dealership Rating
Employee Rating

They fit us in as out of towners who needed service so we could drive safely home! More

by BRAD@BAGOODMAN.COM
Recommend Dealer
Yes

Other Employees Tagged: Charles Carter

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Apr 22, 2026

Spitzer Toyota Monroeville responded

We’re pleased we could accommodate you during your travels. Charles and our service team are glad your Toyota RAV4 Prime was ready for a safe drive home. Wishing you safe journeys ahead!

April 15, 2026

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Employee Rating

Every service department employee is courteous and looks you in the eye and smiles and says hello. Service was completed in a reasonable amount of time and the waiting area is clean and comfortable. More

by VLEODO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 15, 2026

Spitzer Toyota Monroeville responded

Thank you for sharing your experience with our service team. We’re glad the work on your Toyota Venza was completed promptly and that you found the waiting area comfortable. We look forward to serving you and your Venza again.

April 12, 2026

Dealership Rating
Employee Rating

First 🥇 class business & service at this service department Spitzer Toyota Monroeville would recommend this dealership to friends. More

by DBEAS277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Costello

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Apr 12, 2026

Spitzer Toyota Monroeville responded

It’s wonderful to know our service team delivered top-tier care for your Toyota. Thank you for recommending us to others. We look forward to serving you again soon.

April 03, 2026

Dealership Rating
Employee Rating

Ray was so great, he was very professional he treated me so well and went above and beyond More

by King
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jamie Benson, Adam Drakulic, Kyle Hembree, Jason Barkman, Elvis "David" Bole, Lacie Suprano, Ray Weishorn

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Apr 03, 2026

Spitzer Toyota Monroeville responded

It’s wonderful to hear how Ray’s professionalism and dedication made your visit so positive. We appreciate your feedback and look forward to assisting you again.

March 31, 2026

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Employee Rating

This time was a good experience. It was better than the last time. The experience wasn’t so great More

by Michaelrutter222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 31, 2026

Spitzer Toyota Monroeville responded

Thank you for your review, Michael! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that your recent visit met your expectations. Thank you again for choosing Spitzer Toyota Monroeville!

March 30, 2026

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Employee Rating

Great service. Extremely attentive to all and any questions. Great experience! I will continue to use their services. More

by austinsills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deana Hicks, Pat Reardon, James Thomas, Elvis "David" Bole, Matthew Artis, Stephanie Disalvo, Amber Barone, Stacey Davis, Julieann Walters

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Mar 30, 2026

Spitzer Toyota Monroeville responded

Thank you for trusting our team with your Ford F-150 and for highlighting our attentiveness to your questions. We’re thrilled you had a great experience and plan to come back. We look forward to assisting you again soon.

March 28, 2026

Dealership Rating
Employee Rating

In for state inspection Fast & courteous service from first interaction to leaving the service department More

by BLACKLABS2264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stacey Davis

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Mar 28, 2026

Spitzer Toyota Monroeville responded

Great to hear your Toyota RAV4 got its state inspection so promptly. Our team was pleased to provide courteous care from check-in through departure. We’re here whenever you need assistance again.

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