Charles Carter | Page 5

One of the best services received since moving to Pittsburgh. Nothing more I do not have more to say. Pittsburgh. Nothing more I do not have more to say. More

by ruthngum Verified Customer Verified Customer

Report | Print

The car was serviced by good processional work before holiday season. This is the best dealer in the local. holiday season. This is the best dealer in the local. More

by YINGCHAO2000 Verified Customer Verified Customer

Report | Print

We have had great service at Spitzer Toyota as well as help with the sales staff help with the sales staff More

by Shelleymagnusen Verified Customer Verified Customer

Report | Print

Showed up about 30 minutes early took me right in and was on my way about an hour later… Charles was awesome on my way about an hour later… Charles was awesome More

by BSAGEANGEL Verified Customer Verified Customer

Report | Print

I asked to not have my truck washed and they washed it anyway. I asked if I could use my free oil change on my truck and was told they will not do it until 10,000 miles so they did the recall only. I then anyway. I asked if I could use my free oil change on my truck and was told they will not do it until 10,000 miles so they did the recall only. I then took my wife's cars to have her recall work done the very next day. When picking it up I find that they changed the oil and rotated the tires even though that was not part of what was supposed to be done. I had already changed the oil and rotated the tires myself because I was told they would not do it until 10,000 miles. I was then lied to and told they did not change the oil but their work order clearly states the oil was changed and my service sticker was replaced with their own and mileage updated. I now have to rotate my tires back (to be fair they offered but trust was lost) and my free oil change was used up. My biggest issue is being lied to going as far as trying to convince me oil would be listed as a line item on the work order when they are not doing an oil change which makes no sense. More

by jabmansr Verified Customer Verified Customer

Report | Print

Easy scheduling, quick service, love the text communication It was really easy to schedule online and I loved the text follow ups. The service was really quick too! communication It was really easy to schedule online and I loved the text follow ups. The service was really quick too! More

by Biegaj.ula Verified Customer Verified Customer

Report | Print

Very good service from the call to pulling in the garage to getting updates on your vehicle. to getting updates on your vehicle. More

by Masciulli.516 Verified Customer Verified Customer

Report | Print

Helpful easy relaxed Greatful to have the service I received from Charles during a busy holiday time. received from Charles during a busy holiday time. More

by Pnoszka Verified Customer Verified Customer

Report | Print

Fixed right on the first visit. Finished on time as promised. Would recommend to friends and family. Finished on time as promised. Would recommend to friends and family. More

by Jimlup Verified Customer Verified Customer

Report | Print

Charles provided the best customer service I have experienced in my nearly 30 year relationship with the dealership. He is courteous, helpful and knowledgeable. experienced in my nearly 30 year relationship with the dealership. He is courteous, helpful and knowledgeable. More

by sylviaehf.1996 Verified Customer Verified Customer

Report | Print