Outstanding work and service, from Nora- person who made
my appointment - to Charles Carter the service rep who explained what was needed.
my appointment - to Charles Carter the service rep who explained what was needed.
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by LPITT619
Verified Customer
Verified Customer
Other Employees Tagged:
Charles Carter
Mar 13, 2026 -
Spitzer Toyota Monroeville responded
Thank you for highlighting how smoothly scheduling and service went for your Toyota Camry. Charles is pleased that his clear explanations helped you feel confident about the work needed. We appreciate your trust and welcome the opportunity to assist with any future maintenance.
Great Service.
Timely. Service Techs make great suggestions. Would Recommend Spitzer service to others family/friends.
Timely. Service Techs make great suggestions. Would Recommend Spitzer service to others family/friends.
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by DALTON156
Verified Customer
Verified Customer
Service Price Transparency
Mar 13, 2026 -
Spitzer Toyota Monroeville responded
It’s wonderful to know our team provided quick service and helpful advice for your Tacoma. We appreciate you recommending us to family and friends. Thank you for the five-star rating and for trusting us with your vehicle.
Great experience.
I was there for 2 hours and they clearly communicated what needed to be done.
I was there for 2 hours and they clearly communicated what needed to be done.
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by dbrush99
Verified Customer
Verified Customer
Other Employees Tagged:
Charles Carter
Mar 10, 2026 -
Spitzer Toyota Monroeville responded
What a pleasure to read your feedback. We’re glad our team, including Charles, explained the work clearly and kept your visit running smoothly. Thank you for trusting us with your Toyota Tacoma.
Will lookup information not at the ready and make good
recomendations Staff are pleasant and cooperative
recomendations Staff are pleasant and cooperative
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by ydebi1
Verified Customer
Verified Customer
Other Employees Tagged:
Charles Carter
Mar 07, 2026 -
Spitzer Toyota Monroeville responded
Thank you for highlighting our willingness to find the details needed and provide helpful recommendations. We’re glad our pleasant, cooperative approach made your service visit smooth for your Toyota Corolla. Charles and the team appreciate your five-star feedback.
Exceptional service and great customer service Charles
also noticed that I needed a state inspection and asked if I would like that completed as well. Was so thankful for his help
also noticed that I needed a state inspection and asked if I would like that completed as well. Was so thankful for his help
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by callie.k
Verified Customer
Verified Customer
Other Employees Tagged:
Charles Carter
Mar 05, 2026 -
Spitzer Toyota Monroeville responded
We’re thrilled Charles spotted your inspection need and arranged the state inspection for your Toyota Venza. It’s rewarding to know you found the service so helpful. Thank you for trusting us with your vehicle.
Very professional organization.
They continue to keep me abreast of my truck's service and needs. Best service station I have been to. Charles Carter makes it even better.
They continue to keep me abreast of my truck's service and needs. Best service station I have been to. Charles Carter makes it even better.
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by donaldcov
Verified Customer
Verified Customer
Other Employees Tagged:
Charles Carter
Mar 03, 2026 -
Spitzer Toyota Monroeville responded
Thank you for sharing your experience with us. We’re glad our team kept you informed during your Toyota Tacoma service and that Charles made it even better. We look forward to serving you again.
Was my first service appointment on new car, all good.
Friendly, courteous, easy to schedule service.
Friendly, courteous, easy to schedule service.
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by HORVATS
Verified Customer
Verified Customer
Other Employees Tagged:
Charles Carter
Mar 03, 2026 -
Spitzer Toyota Monroeville responded
Thank you for choosing us for your Toyota RAV4’s first service. Charles and our team are happy to hear scheduling was straightforward and you experienced friendly, courteous care. We look forward to assisting with your future service needs.
The service department is excellent!
They are respectful, dependable and do good work! They always take care of my car.
They are respectful, dependable and do good work! They always take care of my car.
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by CELCOV
Verified Customer
Verified Customer
Service Price Transparency
Feb 27, 2026 -
Spitzer Toyota Monroeville responded
It’s great to know our service department’s respectful, dependable approach has earned your confidence in caring for your Toyota Highlander. Thank you for sharing your experience and for allowing us to maintain your vehicle.
Everyone is always professional and polite, even if they
have to tell you something bad
have to tell you something bad
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by JMAYHOOD
Verified Customer
Verified Customer
Service Price Transparency
Feb 22, 2026 -
Spitzer Toyota Monroeville responded
It’s great to hear our team stays courteous and transparent, even when delivering tough news. Thank you for trusting us with your Toyota Corolla.
I love Spitzer Toyota!
I'm always treated with kindness and respect! Spitzer Toyota makes me feel like family.
I'm always treated with kindness and respect! Spitzer Toyota makes me feel like family.
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by bunny75
Verified Customer
Verified Customer
Other Employees Tagged:
Charles Carter
Feb 22, 2026 -
Spitzer Toyota Monroeville responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Toyota Monroeville, we look forward to having you as a valued customer for many years to come!
Feb 20, 2026 -
bunny75 responded
I love Spitzer Toyota! I'm always treated with kindness and respect! Spitzer Toyota makes me feel like family.
Feb 20, 2026 -
bunny75 responded
I want to thank Charles for all the assistance and support during my recent visit and all my previous visits. My service appointments are more like visits, thanks to the wonderful service staff.
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