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Charles Carter
Charles Carter at Spitzer Toyota Monroeville

Charles Carter | Page 7

Assistant Service Manager

Spitzer Toyota Monroeville

4710 William Penn Highway
Monroeville, PA 15146

4.8
92 Reviews
4.8

92 Reviews

Write a Review

92 Reviews of Charles Carter

December 28, 2025

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Employee Rating

Very good service from the call to pulling in the garage to getting updates on your vehicle. More

by Masciulli.516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 28, 2025

Spitzer Toyota Monroeville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Toyota Monroeville!

December 27, 2025

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Employee Rating

Helpful easy relaxed Greatful to have the service I received from Charles during a busy holiday time. More

by Pnoszka
Recommend Dealer
Yes

Other Employees Tagged: Charles Carter

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Dec 27, 2025

Spitzer Toyota Monroeville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Toyota Monroeville to be a positive one. Please don't hesitate to reach out if you need anything else.

December 26, 2025

Dealership Rating
Employee Rating

Fixed right on the first visit. Finished on time as promised. Would recommend to friends and family. More

by Jimlup
Recommend Dealer
Yes

Other Employees Tagged: Charles Carter

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Dec 26, 2025

Spitzer Toyota Monroeville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Toyota Monroeville!

December 13, 2025

Dealership Rating
Employee Rating

Charles provided the best customer service I have experienced in my nearly 30 year relationship with the dealership. He is courteous, helpful and knowledgeable. More

by sylviaehf.1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 14, 2025

Spitzer Toyota Monroeville responded

Thank you for sharing your review! It's a pleasure to know that Charles provided you with such excellent assistance. We hope to see you again!

December 12, 2025

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Employee Rating

Excellent customer service. ...very detailed oriented He's very friendly, empathetic and knowledgeable, he also goes above and beyond to exceed expectations More

by Shellz
Recommend Dealer
Yes

Other Employees Tagged: Charles Carter

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Dec 12, 2025

Spitzer Toyota Monroeville responded

Thanks for sharing your thoughts about your experience with Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!

December 07, 2025

Dealership Rating
Employee Rating

Dropped off vehicle pm before for an inspection, tire rotation and oil change. Job finished by mid am next day More

by dble27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lacie Suprano

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Dec 07, 2025

Spitzer Toyota Monroeville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 06, 2025

Dealership Rating
Employee Rating

Very friendly and not pushy. Service Center was very helpful and took care of my issues. More

by mypersonalchefroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Enberg

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Dec 06, 2025

Spitzer Toyota Monroeville responded

Thanks for sharing about your experience with Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!

December 01, 2025

Dealership Rating
Employee Rating

The Dealer Ship is convenient The workers are friendly and cooperative. Theprices reasonable and affordable More

by TMLUCZKOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Thomas, Elvis "David" Bole

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Dec 01, 2025

Spitzer Toyota Monroeville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Toyota Monroeville.

December 01, 2025

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Employee Rating

I was completely satisfied with my experience. Everything was finished as promised. Will return when I need service again. More

by BWSANTONI
Recommend Dealer
Yes

Other Employees Tagged: Charles Carter

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Dec 01, 2025

Spitzer Toyota Monroeville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Toyota Monroeville!

November 26, 2025

Dealership Rating
Employee Rating

Workers are not friendly. They just look at you and keep walking. Over all good. More

by CCOSBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deana Hicks, Stacey Davis

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Nov 27, 2025

Spitzer Toyota Monroeville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Deana, Charles, and our team, and we look forward to working with you again.

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