Brittany Stillwell
Brittany Stillwell at Lexus of North Miami
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Brittany Stillwell

Manager

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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3.4
7 Reviews
3.4

7 Reviews

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7 Reviews of Brittany Stillwell

November 02, 2024

Dealership Rating
Employee Rating

Jade and his never followed up after buying my new car . Britney never called back. Had issues since day one. Lexus corporate called, still no call back from Lexus of north Miami More

by Briangullo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Gus Arcon, Jade Munoz

Nov 04, 2024

Lexus of North Miami responded

Brian, I'm sorry to hear about the lack of follow-up and communication you've experienced. This isn't the level of service we strive for, and I apologize for any inconvenience caused. Please reach out so we can address your concerns directly. Thank you, Brittany Stillwell - Customer Relations Manager - 786-528-3788

November 02, 2024

Dealership Rating
Employee Rating

Horrible sales experience with Jade. Gus the sales manager never called back neither did Britney from customer relations even after 3 months after Lexus corporate left you a message whil More

by Briangullo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Gus Arcon, Jade Munoz

Nov 04, 2024

Lexus of North Miami responded

Brian, I'm sorry to hear about your experience and the lack of follow-up from our team. This is not the level of service we strive for, and I apologize for any inconvenience caused. Please reach out so we can address these issues directly with you. Thank you, Brittany Stillwell - Customer Relations Manager - 786-528-3788

November 01, 2024

Dealership Rating
Employee Rating

My service is excellent as always. I remain totally satisfied with work, the professionalism, the contact regarding any issues and the concern. Thank you for being an organization th More

by BEVPKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2024

Lexus of North Miami responded

Thank you for sharing your positive experience with us at Lexus of North Miami! We're delighted to know that our professionalism and customer care continue to meet your expectations. We appreciate your support and look forward to serving you again in the future!

October 04, 2024

Dealership Rating
Employee Rating

Mgr. Angel, & Tyrie Yansen always great ,Lexus customer since 1996 ,give them an opportunity to find the right car for you THANKS More

by jdiaz1791
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 04, 2024

Lexus of North Miami responded

Thank you for your continued loyalty to Lexus of North Miami! We're delighted that Angel and Tyrie provided excellent service. We look forward to assisting you with your next car purchase!

June 08, 2024

Dealership Rating
Employee Rating

My last three cars was from here the service was great all around from front deck to service department sale Rurdy was fantastic walk with me every step of the way. More

by evanscurtis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 10, 2024

Lexus of North Miami responded

We're delighted to hear that Rurdy and the team at Lexus of North Miami provided you with excellent service once again. Thanks for your continued support!

February 22, 2022

Dealership Rating
Employee Rating

DO NOT BUY FROM THIS DEALERSHIP! !!! *******HORRIBLE EXPERIENCE!!!! Customer service & management is lacking tremendously! I wish I could give 0 stars! More

by princekeden
Customer Service
Friendliness
Price
Recommend Dealer
No

November 18, 2020

Dealership Rating
Employee Rating

Excellent customer service great person to deal with very happy with the service department and very happy with our vehicle thanks again for your great attitude More

by Omontoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Nov 19, 2020

Lexus of North Miami responded

We love happy customers so this is wonderful feedback to receive! Thank you so much for trusting our Lexus of North Miami team with your vehicle.

Nov 19, 2020

Omontoto responded

Your welcome

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