Brian Jones was personable, and responded well to
inquiries and afforded recommendations. Keep it professional.
inquiries and afforded recommendations. Keep it professional.
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by WONG_MARCUS
Verified Customer
Verified Customer
Other Employees Tagged:
Brian Jones
Oct 28, 2025 -
Greenway Kia West responded
Thank you, Marcus. We’re glad to hear Brian provided professional service and clear recommendations during your visit. It’s great to know his personable approach made your experience a positive one. We appreciate you choosing Greenway Kia West and look forward to seeing you again here in Metro West.
— Mark Foster, Service Manager markfoster@greenwayauto.com
They were fantastic!
They provided great customer service. Just wish the service was a bit prompter. But overall, great service.
They provided great customer service. Just wish the service was a bit prompter. But overall, great service.
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by namyr.espinosa
Verified Customer
Verified Customer
Other Employees Tagged:
Brian Jones
Oct 28, 2025 -
Greenway Kia West responded
Thank you, Namyr. We’re happy to hear you received great customer service and that our team made your visit a positive one. We appreciate your honest feedback about timing — it helps us continue to improve. Thank you for trusting Greenway Kia West, and we look forward to serving you again here in Orlando.
— Mark Foster, Service Manager markfoster@greenwayauto.com
Worst car experience ever!
Kia was broken into, window smashed, striking wheel was ripped apart, the dealership was only concerned about the payment of the damage. There was
Kia was broken into, window smashed, striking wheel was ripped apart, the dealership was only concerned about the payment of the damage. There was no concern or sympathy about the customer.
Towed the car back to the dealership since they wanted me to pay for the damages out of pocket.
Kia of Greenway is a joke!
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by rlettman
Verified Customer
Verified Customer
Service Price Transparency
Oct 28, 2025 -
Greenway Kia West responded
I’m very sorry to hear about your experience. That sounds incredibly frustrating, and I understand how upsetting it must have been to deal with both the damage and the situation that followed. This is not the level of care or empathy we aim to provide. I’d like the opportunity to personally review what happened and work toward a resolution. Please reach out to me directly so we can discuss this in detail and make things right.
— Mark Foster, Service Manager markfoster@greenwayauto.com
Oil change was a pleasant experience my service writer
and team made sure everything got dome to perfect
and team made sure everything got dome to perfect
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by decht562221
Verified Customer
Verified Customer
Service Price Transparency
Oct 22, 2025 -
Greenway Kia West responded
Thank you so much for your review! We’re glad to hear your oil change experience was pleasant and that our Service Team at Greenway Kia West in Orlando made sure everything was done perfectly. We appreciate your trust and look forward to helping with your next Kia maintenance visit! 🔧🚗
— Mark Foster, Service Manager · markfoster@greenwayauto.com
My experience with the dealership was smooth and
professional. The staff was friendly, knowledgeable, and made the process easy from start to finish. They answered all my questions, kept me informed
professional. The staff was friendly, knowledgeable, and made the process easy from start to finish. They answered all my questions, kept me informed, and made sure I was satisfied with my purchase. Overall, it was a positive and stress-free
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by SHALANDAMCMILLER
Verified Customer
Verified Customer
Other Employees Tagged:
Brian Jones
Oct 17, 2025 -
Greenway Kia West responded
Thank you so much, Shalanda! We’re delighted to hear that your experience at Greenway Kia West was smooth, professional, and stress-free. Our team strives to make every step of the car-buying process simple, transparent, and enjoyable — and it’s wonderful to know we delivered that for you.
We truly appreciate your kind words and look forward to seeing you again for your next Kia service or upgrade!
– Anas Lazaar
General Sales Manager
anaslazaar@greenwayauto.com
Brian was very friendly and outgoing.
He was very patient with me in making sure my warranty department approved everything.
He was very patient with me in making sure my warranty department approved everything.
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by khadijahbrowne
Verified Customer
Verified Customer
Service Price Transparency
Oct 17, 2025 -
Greenway Kia West responded
Thank you so much, Khadijah! We’re happy to hear that Brian provided friendly, patient service and made sure everything with your warranty process went smoothly. Our team at Greenway Kia West always strives to keep things clear and stress-free from start to finish.
We truly appreciate your trust and look forward to assisting you again whenever your Kia service needs arise!
– Mark Foster
Service Manager
markfoster@greenwayauto.com
Every time that I pass by with any question they do such
of gentle job. Great customer service and quick attention too.
of gentle job. Great customer service and quick attention too.
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by Daniela Martinez
Verified Customer
Verified Customer
Service Price Transparency
Oct 15, 2025 -
Greenway Kia West responded
Thank you, Daniela, for the 5-star review! We’re delighted to hear that our team at Greenway Kia West in Orlando, FL consistently provides great customer service and quick attention whenever you visit. We truly appreciate your kind words and trust in our Kia service center near me!
— Mark Foster, Service Manager · markfoster@greenwayauto.com
Jesse, it’s a very good advisor.
He kept me in touch all the time everybody at Greenway Kia West are very well trained excellent workers and people skills.
He kept me in touch all the time everybody at Greenway Kia West are very well trained excellent workers and people skills.
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by fabneva9994
Verified Customer
Verified Customer
Service Price Transparency
Oct 15, 2025 -
Greenway Kia West responded
Thank you, Fabneva, for the wonderful 5-star review! We’re thrilled to hear that Jesse kept you informed throughout your visit and that our team at Greenway Kia West in Orlando, FL provided excellent service and communication. We appreciate your kind words and trust in our Kia service center near me!
— Mark Foster, Service Manager · markfoster@greenwayauto.com
Amabilidad del personal, mejoraron en los tiempos de
servicio, ahora es más rápido, no realice una cita previa, sin embargo me atendieron, buen trabajo
servicio, ahora es más rápido, no realice una cita previa, sin embargo me atendieron, buen trabajo
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by jao108
Verified Customer
Verified Customer
Service Price Transparency
Oct 10, 2025 -
Greenway Kia West responded
¡Hola! Muchísimas gracias por tu reseña y por confiar en Greenway Kia West. Nos alegra saber que nuestro equipo fue amable y que el tiempo de servicio fue más rápido en esta visita. Agradecemos mucho tu paciencia y tus comentarios, y esperamos verte pronto para tu próxima visita de mantenimiento.
— Mark Foster, Gerente de Servicio
markfoster@greenwayauto.com
Very friendly and knowledgeable.
Said it would be done by 12 and it was .thank you
Said it would be done by 12 and it was .thank you
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by LEICHERINGP
Verified Customer
Verified Customer
Service Price Transparency
Oct 10, 2025 -
Greenway Kia West responded
Hi, thank you for sharing your experience and for visiting our service department. We’re happy to hear our team delivered friendly, knowledgeable care and completed your vehicle right on time. We appreciate your trust and look forward to helping with your next maintenance visit.
— Mark Foster, Service Manager
markfoster@greenwayauto.com
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