Brian Jones | Page 10

Greenway Kia West responded

Hi, thank you for the wonderful feedback and for recognizing Brett and our team. We’re thrilled to hear you felt well cared for and enjoyed your experience with us. It’s great to know our staff made your visit both informative and comfortable — we truly appreciate your trust and look forward to assisting you again. — Mark Foster, Service Manager markfoster@greenwayauto.com

Greenway Kia West responded

Hi, thank you for your wonderful feedback and for recognizing our team! We’re so glad to hear you appreciated their attention to detail and accommodating service. Your kind words mean a lot to us, and we look forward to welcoming you back for your next visit. — Mark Foster, Service Manager markfoster@greenwayauto.com

Greenway Kia West responded

Hi Yamilette, thank you for sharing your experience and for your kind words about Brian! We’re so glad to hear he provided prompt, professional service and took the time to explain everything clearly. We truly appreciate your trust and look forward to helping you with your next maintenance visit. — Mark Foster, Service Manager markfoster@greenwayauto.com

Greenway Kia West responded

Hi, thank you for your continued trust and loyalty to our service team! We’re so glad to know you rely on Greenway Kia West for your vehicle care and that our team consistently meets your expectations. We truly appreciate your kind words and look forward to continuing to provide dependable service every visit. — Mark Foster, Service Manager markfoster@greenwayauto.com

Greenway Kia West responded

Thank you, Kisha, for the 5-star review! We’re glad our service center team could help get your vehicle back on the road with new tires, balance, and alignment here at Greenway Kia West in Orlando, FL. We appreciate your trust and look forward to assisting you with your next Kia service visit! — Mark Foster, Service Manager · markfoster@greenwayauto.com

Greenway Kia West responded

Hi, I’m very sorry to hear about your experience and that we fell short of your expectations. This is not the level of service we strive to deliver, and I’d really like the opportunity to understand what happened so we can make it right. Please contact me directly at markfoster@greenwayauto.com — I’d appreciate the chance to speak with you personally and restore your confidence in us. — Mark Foster, Service Manager markfoster@greenwayauto.com

Greenway Kia West responded

Hi DIGIANNANTONIJ89, thank you for visiting the Greenway Kia West Service Center for your oil change and tire rotation. We’re glad Brian was able to take care of you quickly—even without an appointment. Our Certified Kia technicians in Orlando are here to help with everything from routine maintenance to warranty repairs, always using OEM parts to keep your Kia running strong in Central Florida. We look forward to seeing you at your next service visit! — Mark Foster, Service Manager markfoster@greenwayauto.com

Greenway Kia West responded

Hi MISDETERMINED0987, thank you for sharing your experience with the Greenway Kia West Service Center. We’re thrilled to hear that our team provided top-tier customer service and that the courtesy drop-off and pick-up made your oil change easy and convenient. Our Certified Kia technicians in Orlando are here to keep your Kia running at its best, whether it’s routine maintenance or warranty repairs. We look forward to welcoming you back for your next service visit in Central Florida! — Mark Foster, Service Manager markfoster@greenwayauto.com

Greenway Kia West responded

Hi cmfflem03, thanks for the awesome five-star shout-out! We’re proud to serve drivers across Orlando and Central Florida here at Greenway Kia West—whether it’s finding the right new Kia, certified pre-owned, or keeping your vehicle running strong at our Kia Service Center. We appreciate your support and look forward to seeing you again! — Anas Lazaar, General Sales Manager anaslazaar@greenwayauto.com

Greenway Kia West responded

Gregory, I’m very sorry to hear about your recent service experience. Not being kept updated and finding your vehicle in that condition is unacceptable, and I’d like the chance to review this personally. Please email me at markfoster@greenwayauto.com with your visit details or RO number so I can look into this and work toward a resolution. — Mark Foster, Service Manager